File Handler Offboarding

Il y a 4 mois


Brussels, Belgique BNP Paribas Fortis Temps plein

***
**?**
- Voulez-vous aider la banque pour la gestion des clients chez Offboarding ? Etes-vous sensible aux risques « compliance » et voulez-vous tout savoir au sujet du Customer Acceptance Committee ? devenez donc gestionnaire de dossiers chez Offboarding & CAC Office, une équipe motivée située dans notre nouveau bâtiment Montagne du Parc. Notre équipe fait partie du domaine CSC Sécurité Financière au sein du Client Service Center (CSC).
- Au sein de Offboarding nous gérons les demandes d’exit venant de tous les services de la banque (business, Investigation, Compliance). Nous traitons les dossiers avec confidentialité et respect du client. Nous sommes accessibles via le contact tool afin de guider les clients du mieux possible pour une clôture de relation rapide et efficace.
- Au sein du CAC Office nous gérons les dossiers clients pour lesquels un « Customer Acceptance Committee » (CAC) est nécessaire.
- **Votre job**
- L’équipe Offboarding & CAC Office est une équipe motivée de 15 personnes.
- Vous organisez le fonctionnement opérationnel journalier de cette équipe.
- Vous suivez de près les dossiers et si nécessaire prenez les contacts avec les différents intervenants (ea Compliance, Tribe, Business).
- Vous êtes motivé et pro actif en proposant des solutions innovantes afin d’optimaliser des projets nouveaux ou existants.

**Dévoilez** **vos atouts**
- Vous contribuez à une atmosphère de travail positive au sein de l’équipe.
- Vous vous assurez que nos activités opérationnelles sont menées ponctuellement et orientées client pour autant que possible.
- Vous assurez une organisation irréprochable de nos activités opérationnelles, suivre les projets associés et vous rapportez régulièrement sur ces sujets.
- Vous assurez une organisation optimale des comités, afin qu’ils soient concrets et axés sur les objectifs.
- Une connaissance préalable du domaine de la sécurité financière et des lois et règlements connexes est un plus. Cependant, ce n’est pas un must, vous l’apprendrez certainement en faisant.
- Vous êtes un vrai Positive Banker et vous osez aussi relever un défi dans un projet = > Alors tentez votre chance et postulez

Une bonne connaissance des deux langues nationales, tant à l’oral qu’à l’écrit, est nécessaire à l’exécution du poste. La connaissance de l’anglais est un plus.

Dans un monde qui change, la diversité et l’inclusion sont des valeurs clés pour le bien-être et la performance des équipes. Chez BNP Paribas Fortis, nous souhaitons accueillir et retenir tous les talents, quels que soient leur sexe, leur âge, leur origine ou leur orientation sexuelle, porteurs ou non d’un handicap, chacune et chacun avec son expérience et son identité propre. Ensemble, nous construisons la banque de demain : innovante, responsable et durable. Toutes nos offres d’emploi à temps plein sont aussi ouvertes pour un travail à 90% ou 80%.

**Domaine** : TRAITEMENT DES OPERATIONS

**Contract** : CDI

**Ref** : CSC23BXLFHO001

**Société** : BNP Paribas Fortis


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