Workplace Experience Front of House
Il y a 7 mois
groupe de fonction
Autres Secteurs-
- référence
CXTTP-3427
offre d'emploi
We are looking for a Workplace Experience Front of House for our Integrated Facilities Management business line.
What this job involves
The individual is representing the DWS Workplace Services locally and manages all involved
subcontractors across the IFM scope of service....**responsabilités**:
- General- Provide a proactive approach to develop good working relationships with all involved parties
- Ensure the provision of a safe and healthy working environment and ensure compliance with all company policies and procedures as well as client site policies, procedures and working arrangements as required
- Ensure a professional image of JLL is presented to clients and visitors, and ensure excellence in customer service is delivered and promoted at all times
Human Experience- Enjoy and excel working on a fast-paced environment.
- Be detailed oriented to deliver results timely and with the highest quality.
- Feel empowered to create memorable human experiences for the client, the internal JLL team, and the account’s OneTeam while upholding safety standards.
- Be a passionate expert that embodies the JLL Human Experience culture of being an early adopter and turning problems into opportunities while having the flexibility to think outside of the box.
- Be a role model with uncompromising standards who works as a collaborative team player, communicates professionally and demonstrates accountability.
- Be open to new and innovative ideas and you focus on continuous improvement and delighting the customer.
- Think “Workplace Experience”. Everyone in the organization is part of the team
- Be a proactive, empathetic leader who brings a positive attitude to the workplace each day.
- Be a change agent who lives JLL’s core values, including: ethics, teamwork and excellence.
Working with and for people is your passion
- Reception Management- Daily management and regular meetings with local Security/ Reception supplier
- Hospitality SPOC
- Perform monthly scorecard review with supplier
- Review and update the reception SOP
- Develop and pilot service and technology improvements
Site Operations Management- Assist in other regional/local GBS Workplace Services activities
- Provide site communication and support the local client (HR) or JLL team in creating it
- Set up process documentation for initiatives and SOP work processes in general
- Support the development, implementation & delivery of training for yourself & the operational team
- Regularly interact with the counterparts in DACH and Europe to exchange ideas, approach towards initiatives and innovations
- Deliver services as defined in the relevant schedules of the Master Agreement
- Report critical & key performance measurements & achieve targets
- Seek for innovation and create a hospitable approach towards the client in your area of responsibility
- Work with Client and WEL to develop and implement improved/new processes that improve service to the client and /or reduce cost
- Support JLL kiosk team & project managers with daily operation tasks
- Develop and deliver saving ideas**qualifications**:
- Skills- Excellent communication skills - able to identify key persuaders and represent data/results in highly impactful ways
- Enthusiastically welcome guests, anticipate their needs, assist with arrival, office orientation, and departure - respond promptly with your personal spirit, however busy and whatever time of day- Create memorable experiences with a warm, welcoming personality
- This position requires good organizational skills and process ownership is required
- Strong PC literacy and proven ability to manage daily activities using various systems
- Strong IT skills
- Self-initiative, responsibility, sovereignty and reliability
- High customer and service orientation. Flexible approach to meet client requirements
- Independent and at the same time team-oriented way of working
- Enjoy multi-tasking at a fast pace while having an impeccable eye for detail to ensure accuracy and efficiency
- Passion for quality - has an eye for detail to make sure the best delivery of services
- Self-motivated; confident & energetic
- Ability to effectively deal with stressful situations
- Is a team player - able to cooperate and work well with others to meet targets
Experience- 3-5 years of Facility Management, Hoteling or Hospitality experience in similar corporate sites
- Excellent people skills and ability to interact with a wide range of client staff and demands.
- Knowledge of Occupational Safety requirements
- Knowledge of vendor management for specialized services**Qu'offrons-nous**:
- CDI
- Full Time
- Pleasant salary depending on your experience
-
Workplace Operations, Front of House and Events
il y a 6 jours
Brussels, Belgique Boston Consulting Group Temps plein**WHAT YOU'LL DO**: The role of the Workplace Operations, Front of House and Events Manager (Facility Manager) is an exciting opportunity for a leader who can combine tactical vision with relentless focus on delivering best-in-class facilities and services at the local office level. **What you’ll do** The right person for this role will be capable of...
-
Nike - Front of House - Lead
il y a 3 jours
Brussels, Belgique Retailors Netherlands B.V. Temps pleinLa mission du Lead est de prendre la responsabilité dédiée de surveiller et de gérer les domaines spécifiques pour favoriser le succès commercial du magasin. En tant qu'employé représentant Nike, nous attendons de vous que vous respectiez vos collègues, nos principes éthiques et nos valeurs. **Lead - Front of House (FOH)** **Performance** -...
-
Front of House Manager
il y a 2 semaines
Brussels, Belgique Rocco Forte Hotels Temps pleinHotel Amigo is set among the cobbled streets of Brussels, just around the corner from the picturesque Grand Place, one of the most beautiful squares in the world. A former prison, it became a hotel in 1957, just in time to host royals, celebrities and VIPs for the Brussels World's Fair. Although much has changed since then, we remain true to our name - our...
-
HR Business Partner, House of Talents
Il y a 7 mois
Brussels, Belgique House of Talents Temps plein**Introductie**: **House of Talents** is een internationale HR dienstengroep actief in België, Nederland en Duitsland. Wij zijn de fiere werkgever van 4500 medewerkers, actief in verschillende knelpuntberoepen. We bieden - per vakspecialisatie - HR diensten aan: project staffing, interim management, werving & selectie, uitzendarbeid en talent management....
-
Workplace Experience Manager
Il y a 7 mois
Brussels, Belgique Latham & Watkins LLP Temps pleinAbout Latham & Watkins: Latham & Watkins is a global law firm consistently ranked among the top firms in the world. The success of our firm is largely determined by our commitment to hire and develop the very best and brightest, creating a team that provides our clients with the highest quality of work and service. We are driven by our core values: respect,...
-
Facilities Coordinator
Il y a 4 mois
Brussels, Belgique CBRE Temps plein**Facilities Coordinator** **Job ID** - 185086**Posted** - 30-Sep-2024**Service line** - GWS Segment**Role type** - Full-time**Areas of Interest** Facilities Management **Location(s)** Brussels - Brussels Hoofdstedelijk Gewest - Belgium **For our client Pfizer in Brussels, we are looking for a Facility coordinator. You have good communication skills in...
-
Front-end Developer
il y a 5 jours
Brussels, Belgique Esn Temps pleinWe are looking for a front-end developer to strengthen our web team in Gent. Are you keen on front-end styling? **Profile**: - You have a thorough knowledge of HTML and CSS3 - You are proficient in Javascript (jQuery) and jQuery plugins - You take responsive behaviour into account and are comfortable with cross-browser testing - You know how to use...
-
Nike - Back of House Manager
Il y a 7 mois
Brussels, Belgique Retailors Netherlands B.V. Temps pleinVous êtes prêt(e) à vous lancer en tant que Back of House Manager au magasin Nike Bruxelles Toison d'Or ? Votre mission est d'assumer la responsabilité de la supervision et de la gestion des stocks afin d'atteindre le succès commercial. Les tâches et responsabilités essentielles du Back of House Manager sont les suivantes: - Vous êtes responsable...
-
Workplace Operations Manager
Il y a 2 mois
Brussels, Belgique Boston Consulting Group Temps pleinWho We Are BCG pioneered strategy consulting more than 50 years ago, and we continue to innovate and redefine the industry. We offer multiple career paths for the world's best talent to have a real impact on business and society. As part of our team, you will benefit from the breadth and diversity of what we are doing today and where we are headed next. We...
-
Workplace Services Coordinator
il y a 2 semaines
Brussels, Belgique SFDC Netherlands Temps pleinFunctieomschrijving General - Act as the local and main point of contact for WPS in Belgium, working directly with the Country Leadership team and supporting functions. - Manage relationships for the Workplace Services organization in Brussels, acting as the main focal point for our E-Suite Provider and Landlord. - Show responsible use of resources and...
-
Workplace As a Service/workplace Outsourcing Expert
il y a 1 semaine
Brussels, Belgique Proximus Group Temps pleinWorkplace as a Service/Workplace outsourcing expert ? WPAAS Expert WPaaS Expert - Proximus Enterprise division: Define the Workplace-as-a-Service (Workplace Outsourcing) strategy towards Enterprise customers Duties and responsibilities - Review and adapt the strategy and approach to bring Workplace as a Service towards Enterprise customers - Create an...
-
Workplace As a Service/workplace Outsourcing Expert
il y a 5 jours
Brussels, Belgique Proximus Group Temps pleinWorkplace as a Service/Workplace outsourcing expert WPaaS Expert - Proximus Enterprise division: Define the Workplace-as-a-Service (Workplace Outsourcing) strategy towards Enterprise customers Duties and responsibilities - Review and adapt the strategy and approach to bring Workplace as a Service towards Enterprise customers - Create an operational plan to...
-
Front-end Developer
Il y a 3 mois
Brussels, Belgique Seidor Temps pleinWe are on the lookout for a** Front-end developer** **to join our team for working with European Institutions based in** **Brussels** in a **Near side **position**.** **Get to know us - SEIDOR** At SEIDOR, we drive client transformation and competitiveness with cutting-edge technology and innovation, with a relentless focus on the human element and a...
-
Field Coach Trainer
Il y a 8 mois
Brussels, Belgique Louis Vuitton Temps pleinPOSTE As a Field Coach Trainer your mission is to support and develop teams in delivering the client experience to the benefit of Client Service business. Through local execution of corporate strategy, you will train and coach client e-commerce advisors to become ambassadors of Brand culture, values, and processes. Your role is to partner up with Team...
-
Field Coach Trainer
Il y a 8 mois
Brussels, Belgique Louis Vuitton Malletier Temps plein**Position**: As a Field Coach Trainer your mission is to support and develop teams in delivering the client experience to the benefit of Client Service business. Through local execution of corporate strategy, you will train and coach client e-commerce advisors to become ambassadors of Brand culture, values, and processes. Your role is to partner up with...
-
Service Manager Workplace
il y a 2 semaines
Brussels, Belgique ENGIE Temps plein**EQUANS**, the new name of ENGIE Solutions in Belgium, is looking for a **Service Manager Workplace** for Brussels. As part of EQUANS’ journey to become an autonomous organization, we are building a new IT operating model, in which we will be working as a global organization to deliver some of our core IT components. As a group we have defined a number...
-
Consultant(E) en Intérim
Il y a 7 mois
Brussels, Belgique House of Talents Temps plein**Introduction**: House of Talents est un Groupe international de services RH qui regroupe 13 entreprises différentes en Belgique. En collaboration avec nos voisins du nord, The Human Network, nous construisons une plateforme internationale de services RH, tous spécialisés dans les professions en pénurie. Nos dénominateurs communs sont la...
-
Service Manager Workplace
il y a 2 semaines
Brussels, Belgique Equans Temps plein**Requisition ID**: ITB00000105**Domaine**: Digital et IT/Chef de projet**Type d'emploi**: CDI**Temps de travail**: Temps plein**EQUANS**, the new name of ENGIE Solutions in Belgium, is looking for a **Service Manager Workplace** for Brussels. As part of EQUANS’ journey to become an autonomous organization, we are building a new IT operating model, in...
-
Digital Workplace Services Architect
il y a 2 semaines
Brussels, Belgique Kyndryl Belgium BVSRL Temps plein**Why Kyndryl** **Your Role and Responsibilities** "The Digital Workplace Architect is an expert in modern workplace strategy, responsible for the design and implementation of modern enterprise technology architecture transformations focused on the end user computing platform. The Digital Workplace Architect leverages existing methodologies & tools to...
-
Front-end Developer
il y a 5 jours
Brussels, Belgique inHouse Temps plein**Front-end Developer**: **Software** **inHouse** **Hasselt** **Beschrijving**: Voor een kwaliteitsvolle onderneming te Hasselt, tevens marktleider in hun sector, ben ik op zoek naar een ervaren front-end developer om hun in-house team te versterken. Deze onderneming is gespecialiseerd in de ontwikkeling van een wereldwijde Cloud Platform software,...
