Client Advisor @clientservice German Speaker
Il y a 5 mois
POSTE
**About Us**: Louis Vuitton is a renowned luxury Maison globally celebrated for its timeless elegance and exceptional craftsmanship. At Louis Vuitton Services Europe, we are committed to providing unparalleled customer service experiences to our esteemed clientele across the EMEA region.
**Position Overview**: Based in our Client Services Centre in Brussels, the Client Advisor is responsible for providing the best-in-class client service by listening and responding to each client’s specific needs by providing personalized assistance and ensuring their needs are met with the utmost professionalism and attention to detail. This position will also be responsible for meeting and exceeding planned KPIs.
PROFIL
**Profile**
- Excellent communication skills in German both verbal and writing (proficiency in additional languages such as Turkish and/or Polish is a strong advantage)
- Strong sales and storytelling skills
- A highly motivated, energetic, and inspirational team player
- Clear demonstration of a Customer First mind-set
- Strong interpersonal skills with the ability to engage effectively with clients.
- Detail-oriented mindset with a passion for delivering impeccable service and exceeding customer expectations.
- Proficiency in Microsoft Office suite and CRM software (experience with SAP or Salesforce is advantageous).
- Flexibility to work shifts, including evenings, weekends, and holidays, to accommodate client needs across different markets.
- Able to work on multiple tasks and deliver results to agreed schedules.
INFORMATIONS COMPLÉMENTAIRES
Discover the vibrant work culture at LVSE Explore #LouisVuittonCSCEurope on LinkedIn to see how we thrive
ETAPES DE RECRUTEMENT
**Recruitment process
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German Speaker Client Advisor @clientservice
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