Service Manager

**Description** Are you customer oriented, driven and emphatic? Is your professional mantra “The customer is always right and I’m here to help”? Well, then keep scrolling down. Working as Customer On-Boarding Manager does precisely what it’s title suggests: you work to help and support customers to get the most out of Odyssee Field Service. You...

**Description** Are you customer oriented, driven and emphatic? Is your professional mantra “The customer is always right and I’m here to help”? Well, then keep scrolling down. Working as Customer On-Boarding Manager does precisely what it’s title suggests: you work to help and support customers to get the most out of Odyssee Field Service. You...

**Description** Are you customer oriented, driven and emphatic? Is your professional mantra “The customer is always right and I’m here to help”? Well, then keep scrolling down. Working as Customer On-Boarding Manager does precisely what it’s title suggests: you work to help and support customers to get the most out of Odyssee Field Service. You...

**Description** Are you customer oriented, driven and emphatic? Is your professional mantra “The customer is always right and I’m here to help”? Well, then keep scrolling down. Working as Customer On-Boarding Manager does precisely what it’s title suggests: you work to help and support customers to get the most out of Odyssee Field Service. You...

**Description** Are you customer oriented, driven and emphatic? Is your professional mantra “The customer is always right and I’m here to help”? Well, then keep scrolling down. Working as Customer On-Boarding Manager does precisely what it’s title suggests: you work to help and support customers to get the most out of Odyssee Field Service. You...

**WHO is Odyssee Field Service** We are a fast growing SAAS company. Founded in 2008 by a dynamic Odyssee team with big dreams, Odyssee Field Service quickly became a premium cloud based field service management solution. Our software platform is a 360° field service management solution that offers companies one central hub where they can create, plan,...

The Service Manager role belongs Relationship Management team and reports directly to the Head of Relationship Management. The Service Manager is responsible for quality, availability, performance and evolution of the technical service. In this role he or she acts as the prime customer contact for all services-related enquiries. The Service Manager has...

The Service Manager role belongs Relationship Management team and reports directly to the Head of Relationship Management. The Service Manager is responsible for quality, availability, performance and evolution of the technical service. In this role he or she acts as the prime customer contact for all services-related enquiries. The Service Manager has...

Dive into a world of innovation with our flourishing SaaS company, Odyssee Field Service. We're currently scouting for a visionary Digital Marketing Manager to lead our online efforts and fuel our global growth. You'll shape our digital narrative, bringing our SaaS products and services to life, touching lives across continents. **The Impact You Will...

Dive into a world of innovation with our flourishing SaaS company, Odyssee Field Service. We're currently scouting for a visionary Digital Marketing Manager to lead our online efforts and fuel our global growth. You'll shape our digital narrative, bringing our SaaS products and services to life, touching lives across continents. **The Impact You Will...

**Your tasks** - Report on the service status (SLA, actions, risks, issues, decisions, changes, etc.); - Produce and/or review documents; - Provide support on the design, development and administration of the IT Asset Management program; - Respond to requests from other stakeholders for specific IT Hardware/Software Asset management data; - Maintain and/or...

March 30, 2023 - Brussels- FR/NL + good EN- #JOB1789**Summary**: - Based in the center of Brussels, our client is a telecom and ICT services provider for the Region of Brussels. The organisation develops, delivers and manages services and regional projects for all its customers. As main asset, Our client owns more than 400km optical cables on the Region and...

**Your tasks** - Help Desk and service support organisation improvements in the context of SLA service standards; - Support the client’s transition towards the ITIL 4’s best practices; - Monitor licenses use and their renewal, take corrective actions when necessary; - Provide support on the design, development, and administration of the IT Asset...

La société, partenaire technologique d'énormément d'institutions est à la recherche de sa/son **Service Manager **pour tous les services IT / Opérateurs internes et externes. **DESCRIPTION DE LA FONCTION**: - Responsable 360° de la Qualité du Service et Satisfaction Clients des services et solutions internes/externes - Collaborer avec l'Account...

Regio Brussel Type Hybrid Contract Freelance Posted on: May 28, 2024 **About the company**: Our client is helping to implement the digital transformation of one of the Belgian governmental organisations. Digitising processes and offering innovative solutions, they will always focus on the end user. The work done has a tangible impact on thousands of...

Regio Brussel Type Hybrid Contract Freelance Posted on: May 28, 2024 **About the company**: Our client is helping to implement the digital transformation of one of the Belgian governmental organisations. Digitising processes and offering innovative solutions, they will always focus on the end user. The work done has a tangible impact on thousands of...

We are seeking a highly skilled and motivated Digital Marketing Manager to join our SaaS (Software as a Service) company. As a Digital Marketing Manager, you will be responsible for developing and executing effective digital marketing strategies to drive brand awareness, lead generation, and customer acquisition. You will play a key role in promoting our...

**Your tasks** - Report on the service status (SLA, actions, risks, issues, decisions, changes, etc.); - Provide support on the design, development and administration of the IT Asset Management program; - Respond to requests from other stakeholders for specific IT Hardware/Software Asset management data; - Maintain and/or contribute to the procedures and...

**Requirements** - University degree in IT combined with 7 years of IT professional experience; - Experience in service management as well as service management tools - and methodologies; - Experience of large scale service support, service delivery and business continuity; - Good knowledge of ITIL, CMMI, SLA, OLA, SMT; - Ability to produce minutes, notes,...

Heidelberg Benelux is een onderdeel van de Heidelberg groep, en verkoopt printoplossingen in de grafische markt in de Benelux. We verkopen niet alleen machines, maar we leveren ook alle bijkomende diensten, onderdelen, verbruiksgoederen, software en training gedurende de hele levensloop van een machine. Heidelberg Benelux realiseert met zijn 160 medewerkers...