User Documentation
il y a 1 mois
We are on the lookout for a/an** User Documentation & Training person** **to join our team for working with European Institutions based in** **Brussels** in an **near site** position**.**
**Get to know us - SEIDOR**
At SEIDOR, we drive client transformation and competitiveness with cutting-edge technology and innovation, with a relentless focus on the human element and a commitment to nurturing talent and sustainable growth.
As a diverse and inclusive company that champions equal opportunity, we boast a team of over 8,000 professionals in our global presence across 45 countries in Europe, Latin America, the USA, the Middle East, Africa, and Asia.
We believe the digital world's challenges require not only the best technologies and partnerships but most importantly, the best people. That's where you come in - we need you to help us scale new heights.
For this position you would be working with our client from the European institutions. In close collaboration with other Commission services and its customers, DG EAC’s IT Projects and Support unit builds and operates solutions for an effective and efficient implementation of its grant programmes (e.g. Erasmus+, European Solidarity Corps). Below are the details of your role and requirements.
**Your role**
- Discuss with stakeholders what they want to do and what can be achieved
- Producing/maintaining training material (wiki pages, collaborative site pages, etc.)
- Writing IS on-line help
- Configuring and testing the system for the training scenarios to be used
- Clarify user expectations of course content and system behaviour
- Organising training/coaching sessions
- Give training / coaching (users and support services)
- Provide guidance using social networks
- Support users in the review process of the documentation
- Ensure proper follow-up via IMT
- QA review of training material to ensure the defined standards and procedures are been followed.
- Ensure that the material produced meets the training scope defined and reflects the agreed release of the tool
- Prepare Storyboards
- Creation of videos in order to explain the use of software to users
- Review of training material specifically videos with audio recordings
- Design graphics that can be updated and reused when needed
- Production of audio scripts
- Should be prepared to record own voice for video and/or appear in videos
- Create and maintain templates and standards and processes
- Publish material, while adhering to the publication standards and privacy standards
**What’s in it for you?**
From day one, you’ll find opportunities for personal and professional development within a supportive team environment. We offer:
- A permanent role at a leading tech project firm (subcontractor also possible).
- A hybrid work schedule, blending in-office collaboration with the convenience of working from home.
- Continuous learning and development through SEIDOR Academy.
- A package including salary and additional annual bonus, working equipment, phone and other benefits.
- A dynamic international workplace with diverse teams.
- A commitment to your well-being, work-life balance, and career growth.
- Rapid advancement opportunities in a short period of time.
- Engaging events and a comprehensive onboarding program.
At SEIDOR, your growth is our success, and we strive to make our workplace feel like home. Discover the nine core aspects of our culture that define us at SEIDOR:
**Who we think you are**:
- Work experience in online education or training, preferably designing and implementing professional education products (minimum 3 years)
- Instructional design theories methodologies and best practices, including interactive online teaching methods content (min. competence level 3)
- Very good knowledge of building training material
- Coaching experience
- Proficient understanding of instructional design theories methodologies and best practices, including interactive online teaching methods
- Proven ability to collaborate with team members to execute a shared project plan and meet deadlines
- Very good communication skills with technical and non-technical audiences
- Analysis and problem solving skills
- Capability to write clear and structured documents
- Ability to participate in technical meetings
- Knowledge of ICT infrastructure technologies used in the Commission especially MS Outlook, MS Teams, MS Word, Firefox or Chrome or Edge, Windows 10.
- Knowledge of Atlassian Confluence and Jira would be an asset.
- Knowledge of Javascript, HTML, CSS, Ajax and SQL is considered an asset.
-
User Documentation
Il y a 6 mois
Brussels, Belgique EUROPEAN DYNAMICS Temps plein**Your tasks**: - Managing the Learning Management System (LMS), ensuring the successful implementation and smooth delivery of e-learning courses; - Create high-quality e-learning modules using instructional design methodologies and best practices; - Develop multimedia content including video, audio, graphics, and interactive elements to enhance learning...
-
User Documentation
Il y a 5 mois
Brussels, Belgique EUROPEAN DYNAMICS Temps plein**Your tasks**: - Writing user manuals for information systems; - Writing information systems on-line help and web documentation; - Prepare and give training courses on information systems; - Translate business analysts' input to information consumable by the end-user. **Requirements**: - Master’s degree combined with relevant IT professional experience...
-
User Documentation
Il y a 6 mois
Brussels, Belgique EUROPEAN DYNAMICS Temps plein**Your tasks**: - Producing/maintaining training material (wiki pages, collaborative site pages, etc.) as well as writing IS online help; - Configuring and testing the system for the training scenarios to be used; - Organizing and giving training/coaching sessions (users and support services); - Provide guidance using social networks; - Support users in the...
-
User Documentation
Il y a 6 mois
Brussels, Belgique EUROPEAN DYNAMICS Temps plein**Your tasks** - Produce/maintain training material (wiki pages, collaborative site pages, etc.); - Write IS on-line help; - Configure and test the system for the training scenarios to be used; - Clarify user expectations of course content and system behaviour; - Organise and conduct training/coaching sessions; - Support users in the review process of the...
-
User Documentation and Training Expert
Il y a 3 mois
Brussels, Belgique Qinshift Temps plein**_This is us_** At Qinshift we’re committed to making real impact. With us you’re working with teams of tech focused peers who thrive with creative thinking and dedication to learning and improvement. Here, you’ll be an important part of our community, where we actively encourage you to bring thoughts and ideas to the table. If this resonates with...
-
Eu - User Documentation and Training Person
Il y a 5 mois
Brussels, Belgique The White Team Temps plein**DESCRIPTION OF THE TASKS - Discuss with stakeholders what they want to do and what can be achieved - Producing/maintaining training material (wiki pages, collaborative site pages, etc.) - Writing IS on-line help - Configuring and testing the system for the training scenarios to be used - Clarify user expectations of course content and system behaviour -...
-
User Documentation and Training Person
Il y a 5 mois
Brussels, Belgique The White Team Temps plein**DESCRIPTION OF THE TASKS - Discuss with stakeholders what they want to do and what can be achieved - Producing/maintaining training material (wiki pages, collaborative site pages, etc.) - Writing IS on-line help - Configuring and testing the system for the training scenarios to be used - Clarify user expectations of course content and system behaviour -...
-
User Documentation and Training Person
Il y a 3 mois
Brussels, Belgique Seidor Temps pleinWe are on the lookout for a/an** **User Documnetation and Training Person** **to join our team for working with European Institutions based in** Brussels **in an **on site** position**.** **Get to know us - SEIDOR** At SEIDOR, we drive client transformation and competitiveness with cutting-edge technology and innovation, with a relentless focus on the...
-
Customer Support
Il y a 5 mois
Brussels, Belgique Optimy Temps pleinOptimy is a Belgian tech scale-up and the European leader in the Social Impact industry that enables any organization to manage and align its grant, volunteering, donation, and sponsorship programs. At Optimy, we believe that corporations are a force for good and can make the world a better place. For more than 12 years, we have enabled organizations to...
-
User Experience Expert
il y a 1 mois
Brussels, Belgique EUROPEAN DYNAMICS Temps plein**Your tasks**: - Create design prototypes and (occasionally) integrate/implement the design (Front-end dev); - Use various UX practices and work closely with business and cross-functional teams to reach desired organizational goals; - Examine existing software products and identify usability issues; - Plan and execute tests to assess the usability of a...
-
Senior User Experience
Il y a 6 mois
Brussels, Belgique Tcrew Temps pleinWe are hiring for one of our clients an international financial Institution based in Brussels; a Senior User Experience (UX) designer/analyst. **Context**: **User-Centric Approach**: - Collaborate closely with product owners and managers to deeply understand user needs and desires. - Leverage this insight to define meaningful and impactful product...
-
User Experience Designer
Il y a 5 mois
Brussels, Belgique ING Temps plein**User Experience Designer** ING is looking for a *** **User Experience Designer **at the Design Center of Expertise. The CoE is the home for all designers in Belgium. You will be part of a passionate team of UX designers, researchers and copyrighters creating the best digital experience for all our customers and employees. *** **A Day in the life of a UX...
-
Document Controller/administrator
Il y a 7 mois
Brussels, Belgique IN·ZO Temps pleinJOB TITLE: Document Controller. FUNCTION: As part of the Project Management Office, you will support one of more Project teams by taking care of the document control during different phase of infrastructure projects: - Fine-tune the implementation of the process/procedures/tools as defined in the document management plan. - Management/control of the...
-
User Experience
Il y a 6 mois
Brussels, Belgique Uni Systems Temps pleinAt Uni Systems, we are working towards turning digital visions into reality. We are continuously growing and we are looking for a User Experience (UX) Strategist to join our UniQue team in Brussels! - What will you be bringing to the team? - Support the UX improvement of European Institution's products/solutions: - Create the design prototype and...
-
User Experience
Il y a 3 mois
Brussels, Belgique Seidor Temps pleinWe are currently seeking a skilled **User eXperience expert **to join our team for a challenging opportunity with European Institutions in a **near site **position, in **Brussels** **Get to know us - SEIDOR** At SEIDOR, we drive client transformation and competitiveness with cutting-edge technology and innovation, with a relentless focus on the human...
-
User Experience
Il y a 6 mois
Brussels, Belgique Uni Systems Temps pleinAt Uni Systems, we are working towards turning digital visions into reality. We are continuously growing and we are looking for a User Experience (UX) Strategist to join our UniQue team in Brussels! **What will you be bringing to the team?** Support the UX improvement of European Institution products/solutions. - Use various UX practices and work closely...
-
Finance SAP Support Key User
Il y a 6 mois
Brussels, Belgique Findhu Temps pleinWe are looking for a SAP Talent, for Services related to the support and security activities of SAP Support Key User for Accounting and Finance. **That includes**: **SAP Security**: - Management of the user base, including assignment and suspension of functions and SAP authorities: among others. verification of authorizations as a result of personnel...
-
User Support Agent
Il y a 6 mois
Brussels, Belgique Serco Europe Temps pleinJob Introduction Serco is a partner of choice to the European Institutions and other International Organisations. For the past 30 years, we have been providing European and International Organisations a wide range of services including ICT services in support, infrastructure, operations and development as well as managing different contact centres for the...
-
Eu- Expert in Information
Il y a 5 mois
Brussels, Belgique The White Team Temps plein**DESCRIPTION OF THE TASKS AND THE SCOPE OF COMPETITION** The following tasks will be performed: - Management of the Documentum platform - Java development on the Documentum platform - Preparation of technical documents - Performance and tuning of Document Management operations - Implement best practices in Document Management - Interaction with the...
-
User Support Agent
Il y a 6 mois
Brussels, Belgique Serco Europe Temps pleinJob Introduction Serco is a partner of choice to the European Institutions and other International Organisations. For the past 30 years, we have been providing European and International Organisations a wide range of services including ICT services in support, infrastructure, operations and development as well as managing different contact centres for the...