Head of Support to Driving

il y a 4 semaines


Brussels, Belgique Thalys International Temps plein

Mission
L’entreprise ferroviaire THI Factory (Thalys) facilite la mobilité européenne de plus de 7 millions de voyageurs par an Chez Thalys, le bien-être des clients est notre priorité et votre investissement au quotidien permettra de leur offrir un voyage agréable et facile en toute sécurité.

**_Bienvenue chez nous _**

**Quel est votre rôle chez Thalys ?**

Vous assurez le pilotage managérial de l’équipe Driving, vous définissez l’organisation et l’adaptation des missions, représentez l’activité « driving » auprès des différents partenaires internes et externes afin de contribuer à la sécurité des circulations.

En tant que **_Head Of Support to Driving _**, vous aurez les responsabilités suivantes:

- Management de la sécurité : Assurer le pilotage Safety des managers TD et expert du département driving afin de garantir le management de la sécurité des circulations, du personnel et des voyageurs sur l’ensemble des réseaux empruntés par les TD de THI Factory.
- Gestion du département driving : Assurer le pilotage managérial de l’équipe « Driving »
- Référent Achat et Gestion des contrats fournisseurs: Gérer et suivre les contrats fournisseurs afin de maintenir une haute qualité de service avec nos prestataires (prestation conduite SNCB, SNCF, NS et SVDE).
- Responsable de la qualité de la production conduite : Assurer le suivi des enquêtes régularité et ponctualité afin de maintenir un haut niveau d’informations et participer à la démarche d’amélioration continue.
- Point de contact principal vis-à-vis des fournisseurs et services internes : Assure le lien avec les autres services afin d’assurer la cohérence des procédures et fournir les informations utiles qui sont de la seule compétence du service driving.
- Astreintes Traction : Met en place une organisation afin de garantir la continuité du service conduite.
- Responsable formation conduite : Organise les formations Driving liées à la sécurité afin de répondre aux exigences du SGS et maintenir un haut niveau de sécurité.
- Garantit la rédaction, la tenue à jour et la diffusion des documents d’organisation, des documents métiers et des documents en lien avec le SGS afin de maintenir un haut niveau de sécurité et de rester conforme aux exigences du système de gestion de la sécurité de THI Factory, des réglementations en vigueur et des exigences contractuelles imposées.

Profil
Un job fait pour vous ?
- Vous avez un diplôme d'ingénieur ou une expérience équivalente
- Vous avez 10 ans d’expérience sur un poste similaire
- Vous avez une habilitation de conduite
- Vous maîtrisez le Français avec des bases en Anglais, la connaissance du Néerlandais est un plus
- Vous êtes rigoureux, exigeant et orienté résultat
- Vous avez de bonnes capacités d’analyse et de synthèse
- Vous êtes stress résistant face à la pression opérationnelle et avez l’habitude d’anticiper et d’organiser en conséquence les moyens/actions nécessaires
- Vous aimez le travail en équipe et aimez collaborer
- Vous êtes organisé et aimez prendre des initiatives
- Vous êtes flexible et vous adaptez rapidement au changement
- Bon communicant, vous êtes orienté client avec un très bon sens de l’écoute
- Vous êtes autonome et dynamique


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