![Vector Synergy](https://media.trabajo.org/img/noimg.jpg)
Csu Brussels network Voice Specialist
il y a 1 semaine
**Location**:
Brussels, Belgium
**Security Clearance**:
NATO Secret
**Reference No**:
C003531 / Brussels
**Skills, knowledge, experience required**:
- Higher vocational training in a relevant discipline with 2 years post-related experience;
- OR a secondary educational qualification with 4 years post-related experience;
- At least 3 year experience in a similar position;
- At least 3 year experience with operation, deployment and configuration of Unified Communications systems such as Microsoft Lync or Microsoft SFB;
- Experience with:
- Voice SBC systems;
- Device management tools such as Microsoft SCOM, HP Network Automation, Solar Winds to monitor devices, provide reporting and identifying devices that aren't functioning properly;
- O&M of PABX systems;
- Polycom provisioning systems and Polycom phones;
- Microsoft PowerShell;
- A good knowledge of protocols and standards utilized in VoIP and SFB; SIP, TLS, MGCP, H.323, RTP (incl. G.711, G.729 codecs), and other similar standards;
- Experience in utilizing SFB and SBC toolkits for troubleshooting purposes.
**Desirable**:
- Knowledge and experience with Alcatel PABX systems;
- Knowledge and experience with AudioCodes SBCs;
- Experience with Active Directory, GPOs and PKI technologies;
- ITIL certificate;
- Prior experience of working in an international environment comprising both military and civilian elements;
- Knowledge of NATO responsibilities and organization.
**Duties/role**:
- Providing first and second line network support to the Service Centre;
- Performing diagnoses and resolving voice incidents and problems;
- Monitoring voice systems and proactively reports and resolves potential voice issues;
- Performing software patching of Skype For Business (SFB) and Session Border Controller systems (SBC);
- Working outside office hours or on weekends as required;
- Seeking recommendations from his/ her superiors for technical solutions;
- Maintaining liaison with other CSU internal units, Service Lines and other technical organizations;
- Creating and maintaining Standard Operating Procedures and documentation of the supported Unified Communications systems;
- Assisting with and implements assigned project work packages;
- Working with limited supervision;
- Coordinating and conducting own work to meet quality targets;
- Performing other duties as may be required.
VECTOR SYNERGY sp. z o.o., ul. Marcelińska 90, 60-324 Poznań, NIP PL7811857270, REGON 301575740, KRS: 0000369575
Rejestr Przedsiębiorców KRS prowadzony przez Sąd Rejonowy Poznań - Nowe Miasto i Wilda w Poznaniu, VIII Wydział Gospodarczy KRS,
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