Thon Hotels Belgium Is Looking for An Individual
il y a 6 jours
**Who are WE?**
We are the most vibrant and modern chain in Brussels. At _**Thon Hotels Brussels **_we are continuously looking to improve our service and products. We are passionately committed and giving a professional service is part of our DNA.
At our Service & Support Office, we are keen to make a personal effort in assisting our different hotels and residences so they can entirely focus on “adding color to our guests’ days”
**Who are YOU?**
You are flexible, multi-skilled, result-oriented and willing to work in a multicultural environment. You are enthusiast and have experience in the hotel or meeting industry. You are at ease when communicating with colleagues or customers. You have good time management skills, ability to provide solutions and handle stress.
**What will you do?**
- You will be responsible for responding to the incoming demand regarding individual and group reservations according to the company procedures.
- You will identify the client’s desires for the event and supply information about the services the company offers
- You will help clients make the appropriate decisions based on the estimated size of the group.
- You will provide attentive, courteous and efficient customer service at all times ensuring high quality of service.
- You will do a rigorous follow up and be the connection between the department of sales, revenue and group reservations.
- You will maintain compliance with company policies and procedures
- Assist his/her colleagues in the individual reservations
- You will promote and sell all properties to our clients
- You will be responsible to correctly transmit the information to the hotels after the signature of the contract
- You will promote the Thon+ which is the loyalty program of the company
- You will report directly to the Area Mice Supervisor
**What is in for you?**
You will be member of a successful team in a dynamic work environment while benefit from a good salary package. Only your dedication, passion and hard work will set the limits for you in Thon Hotels
Type d'emploi : Temps plein
Horaires:
- Lun-Ven
Capacité à faire le trajet ou à déménager:
- Elsene: Faire le trajet sans problème ou prévoir un déménagement avant de prendre son poste (Exigé)
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