Service Delivery Manager Support
Il y a 2 mois
**Location**:
Braine-l'Alleud, Belgium
**Security Clearance**:
NATO Secret
**Reference No**:
2024-0255 / Braine-l'Alleud
**Skills, knowledge, experience required**:
- Bachelor’s degree in a relevant field with 2+ years of experience OR 6+ years of relevant experience without a degree;
- Proven experience of service or project management including resource management (people, budgets, time, etc.) in a training environment;
- A recognized formal Project Management qualification, such as PRINCE2 or PMP. The lack of formal qualifications can be compensated by the demonstration of expertise and experience in the domain.
**Desirable**:
- Practical experience in working for other NATO agencies or organizations;
- Prior experience of working in an international environment comprising both military and civilian elements;
- Prior experience in engagement techniques, survey management and data analysis.
**Duties/role**:
- Developing and maintaining the knowledge of Customers portfolio, Catalogue listed products, regulatory frameworks, directives, policies, internal processes, and terms and conditions in order to provide cohesive service/response to customers;
- Acting as the first-line customer service support/help desk, including production and maintenance of supporting documentation;
**Additional information**:
If you are interested, for further information, please contact the point of contact for this offer.
VECTOR SYNERGY sp. z o.o., ul. Marcelińska 90, 60-324 Poznań, NIP PL7811857270, REGON 301575740, KRS: 0000369575
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