Sales Support Specialist

il y a 4 jours

Zaventem, Belgique IKEA Temps plein

**Job ID**: 265035

**Date posted**: 12/11/2024

**Who you are**

We deliver sustainable, extraordinary growth by creating a new, unique, inspiring and convenient meeting with the customers. We deliver a multi-channel experience that adds value to the many people and inspires a home furnishing movement.

To support the Sales function in gaining insight of sales performance, with focus on online channels by defining, developing and delivering reports and analysis that enables tactical and operational business improvements and decision.
You have a:

- Deep understanding of online analytics and other tools to follow the performance online
- Deep knowledge of how data and insights about customer interactions can be translated into seamless solutions
- Broad knowledge of ecommerce processes.
- Broad knowledge of data analytics and the performance metrics for sales
- Good knowledge of the multichannel reality and online customer behaviors
- Good knowledge of operational plans and goals as well as follow up on KPIs
- Broad knowledge about the local market environment, expectations from customers today and tomorrow to secure that commercial and service offers meet customer demands and needs
- Broad knowledge of how to optimize the customer experience across physical and digital touchpoints and content to increase the likelihood that customer visits convert to sales
- Broad knowledge of how to identify and realize opportunities for add-ons, cross-selling and up-selling of retail products and services to fulfil customer needs
- Broad expertise in Power BI
- Because the job includes proof reading NL and FR, very good knowledge of the 2 languages is a must

**A day in your life with us**

You will:
Coordinate Pricing process: Prepare tools and insights to support Business Leaders in their pricing process. Ensure pricing is achieving the targeted financial frame. Communicate changes and implement changes in a smooth way in the different tools.

Work with Sales Performance Leader to monitor online sales and gross margin performance, identify deviations, and activate the business via Business Leaders

Act as a member of the Selling team and proactively contribute to Selling plan/output in order to deliver to the common objectives and goals

Act as a member of the E-commerce team and proactively contribute to E-commerce plan/output in order to deliver to the common objectives and goals

Continuously identify opportunities and make recommendations to improve online channels effectiveness by drilling into data in order to support sales, profitability and conversion rates.

Create, maintain, distribute and communicate standard dashboards and reports to be used throughout the business, including the on-line sales tree.

Collaborate across the organization to define and develop reporting and analysis, based on KPIs, in order to optimize digital channel content and functionality.

Actively cooperate with all key stakeholders within commercial and beyond to secure integration, common focus and to maximize impact

Contribute to the integrated multichannel executions/output of the selling function in order to contribute to the business goals

Measure performance of output in online sales activities to maximize efficiency and effectiveness, and to ensure performance excellence throughout the year

Be an active player in driving an open and sharing climate, be a role model of the IKEA values and contribute to the transformation of IKEA

Perform selling administrative tasks including activity-related administration, range management, updating sales steering tools

**Our team within IKEA**

Some would call us idealists who want to change the world, but we are firm believers that we actually can have a positive impact on people, society and planet. We put our heads together to solve the big questions: how IKEA products can become circular by using material and resources in the best way, how to improve the lives of the people who create our products, and how IKEA can benefit the communities where we operate.

At IKEA, we like to give you the space to take control of your own development and growth. We believe in entrepreneurship and initiative and want to make it easy for you. In the first few weeks/months, you will be offered a 5-step development plan to get you started, with enough personal space to create the learning moments you need.
We offer this structure and a supportive network of colleagues who will make sure you feel comfortable in this situation and give you time to learn, make mistakes and develop.
In addition to a competitive remuneration, we offer:

- Eco-vouchers
- End-of-year bonus, holiday pay and sector premiums
- An additional allowance if you come by bike
- Private leasing of an electric bike, we are happy to give you a boost
- Comprehensive hospitalization insurance
- A private accidents insurance
- Pension savings
- We also offer extra-legal holidays, seniority holidays and for full-time colleagues 6 extra days off

  • Sales Support Specialist

    il y a 4 semaines

    Zaventem, Belgique Page Personnel Temps plein

    Als Sales Support Specialist zijn je verantwoordelijkheden:Bieden van administratieve ondersteuning aan het salesteam bij dagelijkse taken en projecten.Beantwoord klantvragen en zorg voor tijdige en nauwkeurige informatie om de klanttevredenheid te waarborgen.Onderhoud en update klantendatabases in het CRM-systeem.Voer analyses uit op verkoopgegevens en...

  • Sales Support Specialist

    il y a 4 jours

    Zaventem, Belgique IKEA Belgium Temps plein

    IKEAA DAY IN YOUR LIFE WITH USYou will: Work with Sales Performance Leader to monitor online sales and gross margin performance, identify deviations, and activate the business via Business Leaders Act as a member of the Selling team and proactively contribute to Selling plan/output in order to deliver to the common objectives and goals Act as a member of...

  • Sales Support

    Il y a 5 mois

    Zaventem, Belgique Robert Half Belgium Temps plein

    Robert Half is momenteel op zoek naar een Sales Support Soordinator (m/v/x) voor een bedrijf gelegen in Zaventem. Robert Half is momenteel op zoek naar een Sales Support Soordinator (m/v/x) voor een bedrijf gelegen in Zaventem. Onze klant is actief in de distributiesector. De verantwoordelijkheden voor deze functie als sales support coordinator zijn: -...

  • Sales Support Specialist

    il y a 4 jours

    Zaventem, Belgique IKEA Belgium Temps plein

    IKEAA DAY IN YOUR LIFE WITH USYou will: Work with Sales Performance Leader to monitor online sales and gross margin performance, identify deviations, and activate the business via Business Leaders Act as a member of the Selling team and proactively contribute to Selling plan/output in order to deliver to the common objectives and goals Act as a member of...

  • Sales Support

    Il y a 5 mois

    Zaventem, Belgique HAYS Temps plein

    Zaventem | Nederlands met goede kennis Frans | Vast contract | Familiale sfeer **Over de organisatie** Onze klant, gevestigd in** Zaventem,** is een gerenommeerd bedrijf binnen zijn sector. Het is een stabiele werkgever in volle groei en is op zoek naar versterking voor hun **sales supportteam** in hun **familiaal team** in Zaventem. Ze zijn voortdurend...

  • Sales Support

    Il y a 7 mois

    Zaventem, Belgique MetiSelect Temps plein

    **Functie**: One of our core values is expertise. As a Sales Support, you’ll use your expertise to function as an important link between the customer and the Sales team. Your work is essential to the success of our business! You will take on the following tasks, together with your team: - You make sure that our customers have a great experience, by...

  • Unified Support Sales Specialists

    Il y a 5 mois

    Zaventem, Belgique Microsoft Temps plein

    Our Unified Support Business is an essential asset for our success as a team. It allows us to enable our customers’ successful adoption of the latest in technology, as well as provide adequate support as they trust us to run their core processes and data. We are looking for a sales professional to serve an assigned set of clients (also known as territory)...

  • Sales Support

    Il y a 5 mois

    Zaventem, Belgique HAYS Temps plein

    Zaventem | Sales Support Medewerker | NL-FR | Goede werksfeer | Familiale sfeer **Je nieuwe functie** Ga voor een bloeiende carrière als Sales Support medewerker bij een vooraanstaand bedrijf in Zaventem, gespecialiseerd in de bruisende wereld van zwembad - en wellnessproducten. **Jouw profiel** Ben jij een commercieel talent met ervaring in Sales...

  • Inside Sales Specialist

    Il y a 5 mois

    Zaventem, Belgique Computacenter Temps plein

    **Location**: Belgium - Zaventem | **Job-ID**:207838 | **Contract type**:Standard |** Business Unit**: Inside Sales We have an opportunity for an **Inside Sales Specialist** to join our dynamic Inside sales Team. **Life on the team** If you’ve set your heart on a career in IT and especially Inside Sales, join Computacenter as an Inside Sales Specialist...

  • Sales Support Training Manager

    Il y a 5 mois

    Zaventem, Belgique YER Temps plein

    **Samenvatting**: - Zaventem Medical & Health Wo Bachelor Project sourcing via YER Geplaatst in: - Marketing & Communicatie- Medical & Health**Over deze vacature**: Are you thrilled about working in a fast growing and innovative environment? Then we have the job for you! **De functie**: Are you a dynamic Training Manager who finds inspiration in creating...

  • Sales Support Nl/en

    Il y a 5 mois

    Zaventem, Belgique HAYS Temps plein

    Zaventem| Sales support | NL-EN | Financiële sector | 2 dagen homeworking **Sales Support** Voor deze job als **Sales support** heb je een uitgebreid takenpakket met veel verantwoordelijkheden. Allereerst ben je verantwoordelijk voor het opmaken van de contracten van klanten. Hierbij zal je gegevens controleren en ingeven. Verder informeer je de klanten...

  • Solution Sales Support

    Il y a 5 mois

    Zaventem, Belgique Computacenter Temps plein

    **Location**: Belgium - Zaventem | **Job-ID**: 207396 | **Contract type**: Standard | **Business Unit**: Sales & Pre-Sales & Alliances **Life on the team** Currently looking for a Solution Sales Support colleague to support the Solutions department. This is a dynamic environment in which colleagues are supportive and managers inspiring. Part of the...

  • Sales Support Coordinator

    Il y a 5 mois

    Zaventem, Belgique Robert Half Belgium Temps plein

    Robert Half Talent Solutions is momenteel op zoek naar een **Sales** **Support** **Coordinator** voor een bedrijf gelegen in Zaventem. Het gaat om een voltijdse functie met zicht op vast contract. Robert Half Talent Solutions is momenteel op zoek naar een **Sales** **Support** **Coordinator** voor een bedrijf gelegen in Zaventem. Het gaat om een voltijdse...

  • Sales Support Specialist Belgium

    Il y a 5 mois

    Zaventem, Belgique myPOS Temps plein

    **About us**: When we started myPOS we believed that all businesses and entrepreneurs should be able to leverage the power of card payments and modern technology to grow and thrive. Now we are proud to say that 10 years later we brought that belief to life, with offices in various European countries, over 170,000 clients and a strong team of talented...

  • Sales Support Medewerker

    Il y a 5 mois

    Zaventem, Belgique Accent Temps plein

    Voor de functie van Sales Support medewerker kom je terecht bij ons klant een wereldwijde distributeur van life science-ingrediënten, gespecialiseerd in menselijke voeding, farmaceutica, persoonlijke verzorging en diervoeding. Ze hebben we een passie voor het leveren van betere ingrediëntenoplossingen aan hun klanten over de hele wereld. Gedreven door de...

  • Teamleader Sales Support

    Il y a 5 mois

    Zaventem, Belgique HAYS Temps plein

    Zaventem | Teamlead| Goede werksfeer |Homeworking | Familiale sfeer | **Je nieuwe functie** We zoeken een positieve en loyale **teamlead** voor een dynamisch team in Zaventem! Als **teamleader** besteed je **40%** van je tijd aan het effectief **managen van het team**, waarbij je **evaluatiegesprekken** voert, **ondersteuning** biedt en problemen oplost....

  • Sales Support Medewerker

    Il y a 5 mois

    Zaventem, Belgique Robert Half Belgium Temps plein

    Robert Half is momenteel op zoek naar een **Sales** **Support** **Medewerker** voor een firma gelegen in **Zaventem** voor een uitzendopdracht met zicht op vast contract. Het gaat om een voltijdse functie. Een 4/5de functie is bespreekbaar. Robert Half is momenteel op zoek naar een **Sales** **Support** **Medewerker** voor een firma gelegen in **Zaventem**...

  • Inside Sales Support

    Il y a 5 mois

    Zaventem, Belgique Computacenter Temps plein

    **Location**: Belgium - Zaventem | **Job-ID**:202909 | **Contract type**:Standard | ** Business Unit**: Inside Sales **ARE YOU OUR NEW COLLEAGUE?** **Our business is about enabling users through technology. But first of all, it's about people.** **#winningtogether** **Computacenter Belgium is looking for an** **INSIDE SALES SUPPORT -...

  • Sales Support Medewerker

    Il y a 5 mois

    Zaventem, Belgique Accent Temps plein

    Voor de functie van Sales Support medewerker kom je terecht bij ons klant een wereldwijde distributeur van life science-ingrediënten, gespecialiseerd in menselijke voeding, farmaceutica, persoonlijke verzorging en diervoeding. Ze hebben we een passie voor het leveren van betere ingrediëntenoplossingen aan hun klanten over de hele wereld. Gedreven door de...

  • Sales Support Representative

    Il y a 5 mois

    Zaventem, Belgique Philips Temps plein

    **Job Title**: Sales Support Representative **Your role**: Supporting our sales and customer in the day-to-day operation, performing wide-range of sales activities and tasks with various degree of complexity: - Timely creation and execution of sales orders up to delivery; - First-time right and on time release of customer billing and creation of customer...