Servicenow Consultant

Il y a 2 mois


Brussels, Belgique Meerab Group Temps plein

**Key Responsibilities**:

- Collaborate with clients to gather requirements, analyze business needs, and design ServiceNow solutions that meet their objectives.
- Configure and customize ServiceNow modules such as ITSM, ITOM, HRSD, SecOps, and others, according to client specifications.
- Provide guidance on best practices, process improvements, and ServiceNow capabilities to ensure optimal use of the platform.
- Develop and maintain integrations between ServiceNow and other enterprise systems using APIs, MID servers, and other integration tools.
- Lead or participate in ServiceNow implementations, upgrades, and enhancements, ensuring seamless transitions and mínimal disruption to business operations.
- Create and maintain documentation, including process flows, configuration details, and training materials for end-users.
- Provide technical support, troubleshooting, and maintenance for existing ServiceNow environments.
- Stay up to date with ServiceNow's latest features, releases, and trends to continuously enhance your expertise and provide innovative solutions.

**Requirements**:

- Proven experience as a ServiceNow Consultant or Developer with expertise in configuring and customizing the platform.
- Strong understanding of ServiceNow modules, including ITSM, ITOM, HRSD, SecOps, and others.
- Experience with ServiceNow scripting (JavaScript, Glide API), workflows, and business rules.
- Knowledge of integration methods such as REST/SOAP APIs, and experience with MID servers.
- Ability to work independently and in a team, managing multiple projects and priorities simultaneously.
- Excellent communication skills, with the ability to interact with both technical and non-technical stakeholders.

**Job Types**: Full-time, Fixed term contract

Schedule:

- Day shift

Work Location: In person


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