Expert Unified Communications

Il y a 5 mois

Zaventem, Belgique Dstny Temps plein

Onze missie is om bedrijfscommunicatie zo makkelijk mogelijk te maken voor werknemers en klanten, vandaag én morgen. Zo bieden we KMO’s en grote bedrijven een modern all-in communicatieplatform voor telefonie, chat en video, maar ook geavanceerde connectiviteits
- en beveiligingsoplossingen. Vandaag zijn er in Europa reeds meer dan 3 miljoen gebruikers die met onze tools communiceren, samenwerken en uitstekende klantenservice bieden. Maar we staan niet stil, want onze markt blijft evolueren en Dstny groeit mee._
- Door onze duurzame groei zijn we voortdurend op zoek naar enthousiaste mensen om ons team te versterken_. Wat wij in de plaats aanbieden? _Een geweldige, vernieuwde werkplek, fantastische collega's, de mogelijkheid om vanuit huis te werken, diverse teambuildings en bedrijfsevents, fijne klanten... en nog veel meer._
- Klinkt dat als muziek in de oren? Lees dan verder en wie weet stap jij binnenkort aan boord bij jouw nieuwe Dstny-avontuur._

***

**About the role...**:

- DSTNY Group is at the forefront of innovation, and our
- **Engineering BE team plays a pivotal role in driving technological excellence.** As a Unified Communications Expert, you'll be an integral part of our dynamic team, contributing to the growth and transformation of DSTNY Belgium services. If you're a proactive and tech-savvy individual with a
- **background in Telecom and expertise in Unified Communications,** we want you to join us on this exciting journey.**Responsibilities**:

**Knowledge Enhancement**: Update and maintain our knowledgebase, sharing insights and expertise to empower the team and reduce the number of incidents.

**Collaboration**: Work closely with product owners, development teams, and operators to prioritize bug fixes and improve the overall release management process.

**Technical Support**: Provide guidance to QA, Operations, and other teams to support tandem platform interoperability.

**Training**: Conduct training sessions for DSTNY teams, enhancing their technological proficiency to minimize ticket escalation.

**Vendor Engagement**: Foster relationships with vendors, contributing to architecture development and addressing escalated production issues.

**Process Improvement**: Identify and contribute to process improvements within the Engineering BE team, ensuring efficiency and excellence.

**Collaboration with Product Management**: Work closely with the commercial product manager to align technical strategies with business goals.**What we're looking for in you...**:

**Language Skills**: Fluent in written and spoken English and either Dutch or French.
- **Preferred Qualifications**:
**Technical Expertise**: Experience with Softswitches, Session Border Controllers, SIP proxies, and Media Servers.

**Microsoft Teams**: Proficiency in Microsoft Teams voice and backend operations.

**Linux**: Working knowledge of Linux-based operating systems.

**Scripting**: Ability to script in Python.

**Adaptability**: Thrive in a fast-paced environment and quickly grasp innovative technologies.**What we can offer you...**:
- You will be working in an international context where there will always be something interesting for you to do, there are plenty of options for growing your career.
- You’ll be part of a hybrid-working global team with a combination of working from home and at the office.
- A challenging job in a fast-growing company with space for personal development and continuous training.
- A competitive salary, including an eco-friendly company car with fuel/charging card.
- Electronic meal vouchers, health insurance.
- Flexible working hours, with the possibility of remote work. Because in digitalization, we should set a good example, right?
- A pleasant working environment in a brand new building customized to the wishes of our Destinians.
- A great team of colleagues and wonderful customers.
- A friendly atmosphere with regular fun team-building activities or company events.
- Always fresh soup, fruit, and delicious coffee.
- Are you convinced? Don't wait any longer and apply

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