Business Support Officer
il y a 7 jours
What do Business Support Consultants do at Tobania?
- Manage first-line communication: end users contact you directly with their questions and doubts. You analyse the situation and provide ready-made solutions via phone, mail, chatbot and social media.
- Cover customer cases from A to Z: you actively listen to customers and assist at every stage of the process. For complex issues, you work with a team of specialists.
- Add a touch of commerce: you contribute to the improvement of internal business processes and our communicative performance. Furthermore, you are able to spot new opportunities with your customer-centric commercial skills
What profile are we looking for?
Besides your obvious drive and motivation, you’ll increase your chances by combining two or more of these criteria:
- Studies: a degree in Finance or a related area is highly recommended.
- Experience: initial work experience in a financial business environment.
- Languages: native in Dutch or French, with basic knowledge of the other. German is a plus.
- Personal interests: you’re a born problem-solver and always eager to learn new methods.
- Strengths: team player, customer-centric approach, analytical mindset and excellent communication.
- Expertise: if you see a problem, you see opportunities.
What do you get in return?
Tobania Offers You
- an indefinite contract.
- a competitive salary with plenty of fringe benefits, such as a company car or transport allowance, 12 extra vacation days, lunch cheques, a group and hospitalisation insurance.
- a team of supportive colleagues who’ll make you feel right at home.
- a chance to develop your talents in our Tobania.Academy and on-the-job coaching.
- a challenging job close to home.
SoTobania, who’s that again?
Tobania is a dynamic and fast-growing Belgian company. We present ourselves as a Business & Technology Consulting partner for private businesses and governments who want advice, expertise, services and solutions to successfully execute their digital transformation process.
**Job Types**: Full-time, Permanent contract
**Benefits**:
- Company car
- Company computer
- Eco vouchers
- Food allowance
- Fuel card
- Hospitalization insurance
- Work from home
Schedule:
- Day shift
- Evening shift
- Shift work
Supplemental Pay:
- 13th month salary
- Vacation money
-
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