Customer Success Officer

il y a 2 semaines


Antwerpen, Belgique Headit Temps plein

**Headit is op zoek naar een energieke, klantgerichte Customer Success Officer om bedrijven bij te staan, regio Antwerpen.**

**Over onze klant**:
Een innovatieve software gericht op gespecialiseerde partners en ondernemers. Een heel fijn, bruisend team waar klanten centraal staan en waar ze de dingen nét iets anders aanpakken. Een stimulerende werkomgeving met een fantastisch team aan likeminded collega’s

**Je verantwoordelijkheden als Customer Support Professional**:
Samen met het support team zorg je voor effectieve en nauwkeurige klantondersteuning met één doel voor ogen: om je klanten gelukkig te maken Dit doe je door efficiënt te werken, met gebruik van digitale tools, met positief enthousiasme en gevoel voor initiatief.
- Je staat in contact met gespecialiseerde partners en ondernemers.
- Je helpt deze klanten om optimaal gebruik te maken van de software, opdat zij hun klanten efficiënt kunnen ondersteunen.
- Je houdt ervan om complexe vragen en issues uit te spitten en met een pasklare oplossing te komen.
- Je draagt bij aan allerhande projecten en denkt proactief mee over hoe de service nog beter kan.
- Je luistert actief naar je klanten en brengt hun feedback, ideeën of initiatieven over naar de rest van de organisatie.

**Hoe ziet jouw profiel eruit?**
- Je behaalde een Bachelor-/ Masterdiploma of gelijkwaardig door ervaring.
- Je hebt een zeer goede kennis van het Nederlands en goede kennis Engels.
- Je hebt een affiniteit met digitalisering en hebt interesse in een Software omgeving.
- Je bent communicatief vaardig, commercieel ingesteld en administratief sterk.
- Je krijgt energie wanneer je klanten kan verder helpen. Je bent gepassioneerd door klanten support en gaat the extra mile om klanten tevreden te stellen.
- Je kunt zelfstandig werken en bent ook een enthousiaste teamplayer.

**Wat mag je verwachten?**

Als Customer Success Officer kom je terecht in een stimulerende werkomgeving in volle ontwikkeling. Je werkt niet met strikte afgebakende rollen, maar ontwikkelt samen een rol binnen jouw team zodat je specialist kan worden in een bepaald vakgebied.

Verder kom je terecht in een fantastisch bedrijf met collega’s die er steeds volledig voor gaan en je warm verwelkomen.

Je ontvangt een aantrekkelijk salarispakket met volledige extralegale voordelen, flexibiliteit, tal van fijne team activiteiten en de mogelijkheid je talenten te ontplooien en persoonlijk te groeien.

**Interesse?**
- GSM 0479590412
- LinkedIn Annabel Joris


  • Customer Success

    il y a 17 heures


    Antwerpen, Belgique The Customer Link Temps plein

    **Are you a true relationship builder with a winner’s mentality? Do you get excited about informing and convincing customers about CRM & digital solutions? Can you bridge the needs of our customers & prospects with TCL’s services? Then maybe you’re the one we’re looking for!** ***_The Customer Link is the Salesforce partner. With more than 15 years...

  • Customer Success

    il y a 17 heures


    Antwerpen, Belgique The Customer Link Temps plein

    **Ben jij een echte relatiebouwer met een winnaarsmentaliteit? Word je enthousiast van klanten te informeren en overtuigen over CRM & digitale oplossingen? Ben jij in staat om de brug te maken tussen de noden van onze klanten & prospecten en TCL’s services? Dan ben jij misschien wel wie we zoeken!** ***_The Customer Link is dé Salesforce partner. Met...

  • Customer Success Manager

    il y a 2 jours


    Antwerpen, Belgique Biller Temps plein

    Share this job Description Together is everything. It takes a village to build a company. A company is so much more than the product it sells. To be successful, we need to make sure that we’ve got bright, energetic, and motivated explorers in every position. We want to fill our (remote) hallways with people who come to work every day with a smile on...

  • Customer Success Manager

    il y a 4 semaines


    Antwerpen, Belgique Oper Temps plein

    About Oper At Oper, we believe that getting a mortgage should take just a few clicks, from the comfort of your own home. Our team is working with lenders and brokers to redesign their mortgage processes to make this dream a reality. We have offices in Zürich and Antwerp (Belgium). To support our current growth in the Benelux, we are looking for a Customer...

  • Customer Success Manager

    il y a 17 heures


    Antwerpen, Belgique Oper Temps plein

    About Oper At Oper, we believe that getting a mortgage should take just a few clicks, from the comfort of your own home. Our team is working with lenders and brokers to redesign their mortgage processes to make this dream a reality. We have offices in Zürich and Antwerp (Belgium). To support our current growth in the Benelux, we are looking for a Customer...

  • Customer Success Manager

    il y a 3 semaines


    Antwerpen, Flandre, Belgique AutoBinck Group Temps plein

    Muto streamlines corporate mobility by serving as a single source of truth, cutting through the clutter to simplify mobility data management and organisation. Our platform helps companies easily navigate complexities, enabling them to make informed decisions that enhance their mobility strategies.Muto acts as the trusted assistant, offering best practices,...


  • Antwerpen, Belgique Roger BV Temps plein

    **Junior Customer Success Manager** Location: Antwerp, Belgium **About Us**: Meet Roger is a dynamic and innovative SaaS company based in Antwerp. Our cutting-edge solution empowers businesses to optimize their internal communications and achieve unprecedented growth. We are seeking a motivated and multilingual Junior Customer Success Manager to join our...

  • Customer Success Manager

    il y a 2 jours


    Antwerpen, Belgique Unit4 Temps plein

    **Company Description**: We are in Business for People, empowering people in service organizations with innovative Enterprise and Business software solutions. We’ve innovated and taken a new approach to delivering ERP that works for people. Self-driving, adaptive and intuitive software that is changing the way people work. Our solutions empower people and...

  • Customer Success Manager

    il y a 3 semaines


    Antwerpen, Flandre, Belgique IntelliProve Temps plein

    Get AI-powered advice on this job and more exclusive features.Reading your heart rate and stress levels from a single 20-second video of your face. Sounds crazy, right? Well, that's exactly what we do at IntelliProve, a MedTech startup based in Ghent. We take things seriously and aim for no less than medical-grade accuracy and are ready to revolutionise the...

  • Customer Success Manager

    il y a 1 semaine


    Antwerpen, Flandre, Belgique Management Events Temps plein

    Management Events , a dynamic B2B growth company, is seeking a passionate Customer Success Manager to be part of our growth story. We connect decision-makers with solution providers globally through exclusive, high-quality events, empowering our clients to maximize their return on investment with our lead generation services. This role is sales-driven, as...

  • Customer Success Manager

    il y a 2 semaines


    Antwerpen, Belgique Unit4 Temps plein

    **Company Description**: We are in Business for People, empowering people in service organizations with innovative Enterprise and Business software solutions. We’ve innovated and taken a new approach to delivering ERP that works for people. Self-driving, adaptive and intuitive software that is changing the way people work. Our solutions empower people and...

  • Customer Success Specialist

    il y a 2 semaines


    Antwerpen, Belgique ZapFloorHQ Temps plein

    Evolve the world of work with us Zapfloor is changing the way people interact with their offices. We’re one of the leading providers of workspace management platforms across Europe. Whether it’s about safely returning to the office, booking a meeting room, announcing a visitor, or renting out coworking spaces; we build technology to give people what...

  • Customer Success Technical

    il y a 17 heures


    Antwerpen, Belgique Yuki online boekhouden Temps plein

    **Job description**: Het Customer Success team is verantwoordelijk voor het succes van Yuki. Bij alles wat dit team doet staat de klant (de boekhouder) centraal. Het is hun doel om de klant te helpen op de best mogelijke manier met de software te werken. Als Customer Success Technical ben je dus verantwoordelijk om echte ambassadeurs van onze klanten te...


  • Antwerpen, Flandre, Belgique Salvus Health Temps plein

    We are seeking a Customer Success Representative to join our team and play a pivotal role in ensuring the satisfaction and retention of our valued customers. In this role, you will serve as the primary point of contact for clients, providing exceptional support, guidance, and assistance throughout their journey with our digital health startup.If you are...

  • Customer Success Manager

    il y a 2 semaines


    Antwerpen, Flandre, Belgique Management Events Temps plein

    Management Events, a dynamic B2B growth company, is seeking a passionate Customer Success Manager to be part of our growth story. We connect decision-makers with solution providers globally through exclusive, high-quality events, empowering our clients to maximize their return on investment with our lead generation services.About the Role:In this pivotal...

  • Customer Success Manager

    il y a 3 jours


    Antwerpen, Flandre, Belgique Management Events Temps plein

    Management Events, a dynamic B2B growth company, is seeking a passionate Customer Success Manager to be part of our growth story. We connect decision-makers with solution providers globally through exclusive, high-quality events, empowering our clients to maximize their return on investment with our lead generation services. About the Role: In this...


  • Antwerpen, Belgique Pointerpro Temps plein

    Do you have a customer-first attitude, and do you have communication skills that make TED-speakers jealous?_ - Does maintaining long-term relationships with our active client base sound exciting to you?_ - And does the perspective of creating automated processes directly related to customer retention, loyalty, plus overseeing those processes and metrics,...

  • Customer Success Lead

    il y a 2 jours


    Antwerpen, Belgique SD Worx Temps plein

    SD Worx is a leading European provider of Payroll & HR services with global reach. We have offices in Europe and an office in Mauritius. Our goal? We bring people solutions to life. So companies of any size can turn Human Resources into a source of value for the business and the people in it. Our people solutions span the entire employee journey, from...

  • Head Of Customer Success

    il y a 4 jours


    Antwerpen, Flandre, Belgique APICBASE Temps plein

    APICBASE is a dynamic scale-up in full expansion. Our software is revolutionizing food & beverage management worldwide, with an impressive portfolio of top clients and restaurants. Thanks to our customer-centric approach and our drive for excellence, we have become an essential part of the tech stack in the hospitality sector. To continue our growth and...

  • Customer Success Manager

    il y a 2 jours


    Antwerpen, Belgique Apicbase nv Temps plein

    APICBASE is a dynamic startup experiencing rapid growth. Our software is revolutionizing food and beverage management worldwide, boasting an impressive portfolio of top clients and renowned restaurants. With our customer-focused approach and drive for excellence, we’ve become an essential part of the tech stack in the hospitality industry. To fuel our...