Associate Business Analyst
il y a 4 jours
**What You'll Do**:
As an Associate Business Analyst, you will work with External Customers to review accuracy of key project deliverables, evaluate their sufficiency and make recommendations to the Customer to advance the project implementation process. You will develop Billtrust product expertise as you work on expanding your skills necessary for documenting the functional requirements, technical specifications and document designs for our customers. You will ultimately be responsible for managing customer communication, managing requirements gathering and working as the key resource to review customer data. You will gain experience and broad exposure to Billtrust's products and begin the journey to becoming a technical and functional expert who ultimately provides our Customer with direction and guidance on configuring the Billtrust platform to meet their business objectives.
- Regularly communicate intake progress and alert Engagement Managers/Directors and stakeholders if client deliverables are still pending receipt after an agreed upon time period for delivery has lapsed in order to take action accordingly
- Work closely with Business Analysts and Solution Architects to effectively write detailed technical and functional requirements to be reviewed by various stakeholders
- Provide assistance to Business Analysts in fielding questions/concerns regarding requirements from the Application Support Team
- Provide assistance to Business Analysts and Solution Architects while working with other Billtrust Teams in fielding questions/concerns as it relates to a client implementation and how to support approved in-scope requirements
- Complete necessary tasks on projects in time when assigned to specific tasks designated by project plans
- Ability to handle multiple tasks for various projects and clients at any given time
- Consistently learning and keeping up to date on Billtrust products, capabilities and new features
- The Associate Business Analyst may be expected to analyze the feasibility of presales and sales opportunities where necessary
- Recommend, and make improvements to the Standard Operating Procedures (SOP) and Desk Top Procedures (DTP) documentation that is leveraged by the team for implementing clients
**What You'll Bring to the Team**:
- Experience with written and oral communication in gathering and documenting requirements, creating functional design specifications, business writing skills
- Comfortable interacting and communicating effectively with technical and non-technical business partners at all levels of organizations both internally and externally
- Experience and effective in problem solving, analytical and decision-making skills
- Proven effectiveness with time management and self-prioritization of tasks
- Looks at the global picture and thinks outside of the box by communicating creative and innovative thinking by bringing new ideas and improvements forward
- Develops a well-defined, shared understanding of the project scope
**What You'll Get**:
- Work hybrid: We have really nice offices to work from, but you can also regularly work from anywhere you like. #LI-Hyrbrid
- A Culture that Lives its Values: Our values are not just words or window dressing, they guide our decisions - big and small - each and every day.
- Flexible Working Hours: We support your lifestyle
- the results are what count.
- Opportunities for Growth: Professional development can take many shapes. From ERGs like Women in Tech and DE&I, to Mentor-Mentee, Leadership, and High-Potential Programs, we foster an environment where all employees can grow.
- Recognition: From Billtrust Bucks and Gongings to Culture Champion and Founders Awards, our employees are recognized for hard work and outcomes achieved.
- Minimal Bureaucracy: An entrepreneurial environment of ownership and accountability allows you to get work done.
- We understand Diversity and Equal opportunities as enrichment for our future-oriented work at Billtrust. With us, teams are balanced and diverse. Because each of us is unique, and we appreciate bringing together different personalities and talents.
- Country specific perks and fringe benefits
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