Ecommerce Specialist
il y a 2 semaines
**This is your challenge**:
As an experienced eCommerce Specialist (Web Master) for digital sales channels, you are responsible for creating actionable insights about consumer behavior on the various digital touchpoints of Nespresso Belgilux. You advise the E-commerce Manager in making the right decisions and you work closely with the eCommerce team, Performance Marketing, CRM and Supply Chain to optimize the digital Customer Journey. As well as working with our Head Office Web Masters and eBusiness teams.
The eCommerce Operations Specialist is responsible of promotions’ mechanics setup for both global and local campaigns to drive sales and customer satisfaction within all digital touchpoints. You are responsible for the set-up of eCommerce campaigns (test and activate) for the website and the APP including support of seasonal campaigns and optimization of permanent website content to achieve commercial objectives. You work on the in-time configuration and enhance quality of the campaigns, landing pages and overall Customer Journeys’ content.
You will be successful in this role if you optimize all touchpoint and align all performance marketing activities. It helps you to work well-structured, with a high level of accuracy and vigilant attention to detail. As you are working with various department across the Nespresso organization, you are able to proactively look for collaboration and opportunities.
In this role you report to the B2C eCommerce Manager BELUX and you are part of the eCommerce team.
**Your responsibilities**:
- Ensure a consistent, contextual & relevant customer journey across all ecommerce platforms (including desktop, mobile site and app);
- Optimize and enrich all Products details pages on Mobile and desktop;
- Oversee digital asset management & HTML content to support global & local campaign activities while ensuring B2B & B2C websites are leveraging the most relevant practices, content & features;
- Develop short code snippets for improvement of User Journey during campaigns;
- Report back-end and front-end errors on site improvements and discuss them on a frequent bases with the B2C eCommerce Manager;
- Deliver web-ready marketing materials based on predefined specifications & creatives.
**Your profile**:
- Relevant degree with web knowledge and experience in digital & ecommerce activities including content and optimization;
- HTML experience across multiple CMS, CSS, Javascript is mandatory;
- Organizational skills in an commercial environment with strong stakeholder management skills;
- Experience with Management Systems, eMerchandizing, Product Lifecycle Management;
- Dutch and/or French and fluent in English is mandatory.
**We offer**
- A challenging job in the eCommerce division in a company that truly cares about its people, diversity & inclusion and valorizes business excellence as a key enabler of success;
- Attractive employment conditions, including an annual target bonus and net representation allowance;
- Excellent training possibilities and opportunities for local and international mobility.
Nestlé Nespresso Belgilux has an open, informal and personal culture. Learning from one another is key. There is room for entrepreneurship and freedom of mind. Teamwork is essential. Nestlé Nespresso employees have a strong work ethic, are loyal and proud to work for the company.
If you have questions, please don’t hesitate to reach out to us
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