Central Monitoring Specialist
Il y a 2 mois
**_Louvain-La-Neuve_**
**_, _**
**_Belgium_**
**_ _**
**SCOPE**:
The main goal of the Central Monitoring Specialist is to support the Central Monitoring Consultants in gaining insights into the implementation and utilisation of Risk Based Quality Monitoring (RBQM) and/or Artificial Intelligence (AI) and statistical monitoring strategy with CluePoints technology as the enabler by our customers. The role will be expected to provide operational support to the Central Monitoring Consultants with superior quality and in a timely manner.
In this role, you’ll be working towards learning the fundamentals of RBQM, AI and/or statistical monitoring strategies in order to explore/review the outputs of our customer dashboards and visualisations to support client engagements, compliance to best practices, and potential training opportunities. In addition, you will support the continuous improvement of our educational materials such as eLearnings, Online Knowledge Base articles and Training decks. Good communication skills, attention to detail and relationship building are key to success as you will be interacting with colleagues from within other CluePoints departments.
**RESPONSIBILITIES**:
Support Central Monitoring Consultants in the implementation of Risk-Based Quality Management (RBQM) and/or AI and statistical monitoring strategy and provide related operational support as needed including but not limited to:
- Review of Client Usage Dashboards to gain insights into opportunities for engagement with clients to increase utilisation or improve best practices including support in preparation of presentations as needed
- Review of signals and actions to determine if best practices are being followed during the client’s review process and prepare overview of findings for review by the assigned Central Monitor
- Support the review and update of internal educational materials (eLearnings, articles, presentations), process flows and client facing workshops helping to ensure they are in alignment and the most current versions are posted
- Under supervision and with training, perform other assigned tasks to support the Central Monitors with project execution
**REQUIREMENTS**:
- Bachelor’s degree or above or equivalent experience in a scientific discipline required
- Proficiency in Microsoft Applications such as MS Word, MS Excel and MS PowerPoint
- Aptitude for data analytics and critical thinking
- High degree of accuracy and attention to detail
- Effective time management skills
- Effective English verbal and written communication skills
- Ability to establish and maintain effective working relationships with coworkers, managers and clients
- Works independently, ability to multi-task and provide expertise on multiple projects concurrently
- Ability to thrive in a fast-moving environment, under time and resource constraints
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