Digital Production Manager

il y a 1 mois

Brussels, Belgique ICF Temps plein

Description

**Overview**

We seek a technically skilled individual to join our Brussels-based Digital team as a Digital Production Manager for Events. This client-facing role is ideal for someone with experience in communications, software, event production, or account management who wants to develop digital project management skills.

You will be a people person and team player, with excellent communication, organisation skills and razor-sharp attention to detail. With the drive to deliver exceptional customer service and best-in-class digital experiences.

**What you’ll do**
- Represent the Digital team as a technology specialist and trusted advisor for physical, virtual and hybrid event-related digital solutions to both colleagues and clients alike
- Support with the development and delivery of RFIs and RFPs, including attending creative workshops, ideating solutions with internal teams, producing presentation content and presenting ideas and concepts to clients
- Conduct third-party product research and support with the onboarding and maintenance of preferred solution providers
- Work with internal and client stakeholders to fully clarify the specific technology requirements for each event, advising on best approach, recommended platforms, features and functions, and liaising with third party partners to accurately scope and cost
- Project manage the end-to-end delivery of solutions based on agreed scope, including liaising with client stakeholders, event planners, copywriters, digital designers and third-party suppliers alike. Ensuring stakeholder expectations are managed, and the delivered solution meets the requirements of the brief, is delivered on time, on budget and to a high-quality standard
- Create custom event-specific websites and apps using the CMS functionality associated with our partner platforms to deliver fully unique branded digital solutions that showcase the best of what each platform has to offer
- Building strong working relationships with all our event technology third party partners, including fully understanding the capabilities of each platform and service offering, and keeping abreast of new developments
- Work closely with team colleagues to support and inspire, whilst helping to improve our ways of working and quality of output. Continually striving to maximise efficiencies, minimise errors and raise overall standards
- Proactively engage in research and personal development both in
- and outside of work. Keeping abreast of new digital trends, technologies and best practice, and communicating new learnings and ideas to colleagues in order to best support the continual enhancement of the team’s products and services

**Who you are**

Must Haves
- Bachelor's degree in Marketing, Communications, Event Management, or a related field.
- Between 3 and 5 years’ experience working in an account, project or production management role, either in a digital or events services team
- Demonstratable experience of managing projects efficiently and effectively from brief to final delivery inc. liaising with various stakeholders at all levels; Strong project management skills with the ability to handle multiple projects and meet deadlines.
- Logical thinker, with a passion for problem solving and razor-sharp attention to detail
- Commercially astute with demonstratable experience working with team colleagues and third-party suppliers to accurately scope and estimate projects
- Highly organised with ability to manage multiple projects at once, each with different priorities and dependencies. Adept at making smart, decisive decisions whilst adapting to change in a fast-paced creative environment
- Ability to manage stakeholder expectations and negotiate at all levels with team colleagues, third parties and clients
- Excellent all-round understanding of digital technology related to events including end-to-end processes, best practice, platforms, features and tools
- Demonstratable ability to plan and deliver quality control testing, from ensuring the work meets the requirements of the brief and scope, to proof reading and user testing, to device and browser testing

Personal qualities
- A positive and professional team player, with drive and determination to support colleagues and clients, deliver good work and continually improve the team’s offering, efficiencies and sales
- A highly committed team player who thrives in a collaborative environment, is highly conscientious in all aspects of work and who is willing to work onsite at events and unsociable hours when needed in order to meet deadlines
- An outstanding communicator with excellent interpersonal and client-facing presentation skills. A relationship builder with strong industry awareness and the ability to build effective relationships at all levels of business, with clients, colleagues and suppliers

**Working at ICF**

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We co

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