Incident Management Coordinator

il y a 1 mois


Brainel'Alleud, Belgique Vector Synergy Temps plein

**Location**:
Braine-l'Alleud, Belgium
**Security Clearance**:
NATO Secret
**Reference No**:
C003917 / Braine-l'Alleud
**Skills, knowledge, experience required**:

- A Bachelor's degree at a nationally recognised/certified university in a related discipline and 2 years’ post-related experience (exceptionally, lack of a university degree may be compensated by at least 6 years’ extensive and progressive expertise in duties related to the post);
- Knowledge of services delivery and practical experience coordinating engineering teams so that incidents are resolved as quickly as possible, within the SLA targets, and the right Resolver Group and Service Owner.

**Duties/role**:

- Ensuring that incidents are handled according to agreed procedures;
- Initiating and monitoring actions to investigate and resolve problems in systems, processes and services;
- Contributing to the development of continuity management plans.

**Additional information**:
If you are interested, please reach out to this offer’s point of contact for further information.
VECTOR SYNERGY sp. z o.o., ul. Marcelińska 90, 60-324 Poznań, NIP PL7811857270, REGON 301575740, KRS: 0000369575



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