Demand Planning Manager, Europe
il y a 3 semaines
**About Zespri**:
Zespri is the world’s largest marketer of kiwifruit with over 800 people in New Zealand and throughout Asia, Europe and the Americas.
We help people, communities and the environment thrive through the goodness of kiwifruit. We sit at the heart of an interconnected industry working with 2,800 growers in New Zealand and 1,500 growers in Italy, France, Greece, South Korea and Japan. We supply the world’s healthiest little superfruits to people in more than 50 countries. We are fruit on a mission.
Our values are at the heart of everything we do. We commit to guardianship; putting people, the community, and the environment first. We are results-driven, challenging ourselves to grow and deliver better value. We cultivate personal connections, listening and acting with empathy and humility - and treating each other better for it.
We are growing quickly, driven by our success in engaging more and more consumers and by offering the world’s best kiwifruit 12 months of the year. We have bold ambitions and aim to grow sales from approximately $3 billion in 2018 to $4.5 billion by 2025.
To achieve our goals, we’re empowering our people to achieve their goals, designing our work for wellbeing, through flexible work practices and self-leadership.
We have bold ambitions for the future and we want all of our people to live and perform at their best.
**About The Role**:
The demand planner manager is responsible for the development of the demand plans for the European markets and serves as the critical link between the business and supply chain through the management of an integrated demand.planning process.
This role is based in Belgium in Antwerp.
**Accountabilities**:
- Supports the monthly forecasting process for several fruit varieties within the European market with support aimed at delivering high-quality and consistently improving demand visibility. Manages the forecasting performance review by monitoring forecast metrics and adjusting statistical models and market intelligence accordingly. Collects market intelligence (customer events, pricing actions, competitive insights) from cross functional participants and leverages judgement to improve forecasts accordingly.
- Creates forecasts for SKU’s that fall under the IBP process and supports the Demand Step of the Integrated Business Planning (IBP) process by delivering monthly consensus forecasts within the market, as well as, supports the development of the seasonal operating plan. Develops and ensures compliance with common templates for key stakeholders within IBP process.
- Coordinates the inter-functional resolution of day to day challenges related to demand and supply discrepancies and plays a role in ensuring that there is effective "lessons learned" documentation. Ensures that significant unexpected out of stock situations are reviewed and resolved with participation from key functional areas. Ensures that action plans on key day to day exceptions situations are communicated to appropriate stakeholders.
- Supports process improvement projects in partnership with the Global Demand Optimization Team to improve forecast accuracy and bias results. Maintains and enhances process documentation.
- Lead key strategic initiatives or projects individually or on cross-functional teams.
- Develops forecasts for new items with key cross-functional inputs and collaborates with Supply Planners to develop and execute strategies for new items and items to be transitioned or discontinued.
- Extracts data and reports from various sources to support team needs, including the monthly IBP cycle and performs data analysis to support fruit group/channel forecasting needs.
- Maintains superior data quality by ensuring that the data sources (Sales, IT, and Financial systems) are under control and in a continuous improvement stage. Ensures that planning software interfaces and parameters maintenance have been documented and reasonable processes developed. Administers appropriate product, customer, and location hierarchy as well as other forecasting model parameters.
- Develop demand plans for the European markets on different levels of aggregation on the product and customer hierarchy and multiple timelines
- Review historical sales/trends, develop statistical baseline volume and value plans
- Work cross-functionally to gather business intelligence, such as sales trends, market related data, promotional plans and customer insights and build into the plans
- Facilitate the Monthly Demand Review meeting in the S&OP process with Sales, Finance and Operations
- Run collaborative process with Supply Planning for development of Inventory & replenishment plans and understand impact of supply constraints to the sales plans
- Project lead for demand planning tool implementation and process improvements
**Qualifications & Experience**:
- Master’s or Bachelor’s degree in Supply Chain/Logistics, Business Administration, Finance, or equivalent by experience
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