Transformation Lead
il y a 19 heures
Transformation lead (Facilitation & Consultancy services ) - (BEL200BV)
Description
You will be joining the **Operational Excellence division**. Our mission is to drive change and develop corporate capabilities enabling Euroclear Group and its people to become an increasingly effective, innovative, risk-aware and performing organization. We are acting as internal consultants, providing services across the Euroclear group. The Division includes the corporate centers of excellence on Change Management, Design Thinking & Facilitation, Business Process Modelling & Process Improvement, Lean Management & Continuous Improvement, and Group Program Management. Euroclear is generally seen and recognised as a leading organisation for continuous improvement and operational excellence in the service industry, and offers you the possibility to build up your experience on these topics by joining our OpEx division as Transformation Lead
**Role**
As Transformation Lead, you will act as a** experienced internal consultant** who combines result orientation, personal drive and a hands-on attitude with **strong facilitation expertise** and the soft skills to influence and coach people.
You will be responsible for:
- Solving complex transversal business challenges by using **structured facilitation methods, remote (via a powerful digital set-ups), hybrid or on site.** The complexity of these opportunities resides in the nature of the challenge, the number and seniority of people involved as well as the energy and skills required to design clear outcomes and pragmatic implementation plans, assure the buy-in on them and create unique business value by doing so.
- Demonstrating strong leadership that leads to_ _**_tangible results _**on clearly scoped challenges, and engaging all stakeholders
- Bringing cohesion and coaching within engagements, being a mix of internal and external contributors, to foster **_strong working together_**
- Maintaining focus, transparency, enthusiasm and momentum, and installing a spirit of**_ trust and empowerment _**_within the missions_
- Contribute to the **_scaling up of our service offer_** on workshop facilitation & internal consultancy, including: forward looking roll out plan, manage current & future pipeline of work thru strong visuals and pro-active service development approaches, ensure concrete company value is created thru transparent benefit management
- **B**uilding facilitation capabilities** _and delivery capacity via a knowledge centre/academy and a growing_ **community of skilled facilitators**:
- Actively driving and supporting the development of **new knowledge around (esp. digital) facilitation & consulting techniques** and looking for continuous improvements.
You will be exposed to a wide variety of topics, problems and domains and have a unique view on Euroclear Divisions (ranging from IT, HR, Commercial, Product, Finance to banking operations), its product offering and its strategic intentions.
**Qualifications**:
**Your profile**:
- **Interpersonal skills**: you easily work with people from different areas (Business, IT, HR, Finance, Legal, Risk ) and with various profiles thanks to strong interpersonal skills (active listening, empathy, influencing). You steer working groups and you demonstrate strong capacity to manage a large variety of stakeholders.
- **Facilitation skills**:Experience in **acting as facilitator** (also in digital or hybrid set-up), abililty to guide senior audiences to valuable workshop outcomes: being client
- and value-driven, technical savvy (O365 suite, Slido, MS Whiteboard & MS Teams, ), a relator, knows what matters
- **Communication skills**: your points are presented in a human centric and structured way and with empathy. You are able to communicate complex ideas in a simple and compelling way, both verbally and in writing.
- **Consultancy skills**:you have an unique ability to understand the expectations of the client, to diagnose, to problem solve and define a strategy of impactful actions towards real company value. You have good understanding of **Design Thinking**, **continuous improvement** and client experience principles, knowledge about Agile ways of working is an asset as well. You know which approach fits a certain purpose. You have the mindset to design & implement solutions keeping always the change management aspect in sight to ensure the sustainability of changes.
- **Coaching skills**:you are passionate about developing yourself and others. You are energized by and experienced in coaching people.
- **Transparency**: you are not afraid to voice your convictions and you aim to create transparency also in difficult situations. You are courageous. You continuously ask and provide feedback.
- **Organizational skills**: you develop coherent action plans, stating resources, timetable, milestones etc. You coordinate actions in a proactive manner and anticipate potential delays.
- **Autonomy**: You have very good autonomy, working
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