Chatbot Workplace Support
Il y a 6 mois
Belfius Bank
- Stages
- Brussel
- Tijdelijk
In de afdeling Technologie stelt de service desk een chatbot ter beschikking om de gebruikers te hepen als ze vragen hebben over of problemen met IT. Belfius wil dit ondersteunend kanaal ontwikkelen om de gebruikers een user experience te bieden die steeds meer digitaal wordt in het domein van de workplace support. Je gaat werken in het team digital workplace support in de afdeling technologie. Je doet deze stage in nauwe samenwerking met de knowledges manager van de service desk.
De medewerkers zijn voor 88% tevreden over de dienstverlening van de digital workplace support. Ben je klaar om de uitdaging aan te gaan en dit percentage nog te verbeteren, kom dan bij ons werken
**De stage in een notendop**
- Je analyseert de gesprekken tussen de bot en de gebruikers.
- Je doet op basis van de gesprekken en de ontvangen feedback voorstellen voor verbeteringen aan de bestaande gespreksscenario’s en je bedenkt indien nodig nieuwe scenario’s.
- Je werkt een reporting uit die het mogelijk moet maken beslissingen te nemen inzake de aansturing van de bot.
- Je werkt een toekomstvisie uit voor de chatbot.
**Jij hoeft geen witte raaf te zijn**
Al kan je er bij ons wel één worden. Bij ons mag je volop je vleugels uitslaan indien je voldoet aan de volgende voorwaarden:
- Je behaalt een bachelors
- of masterdiploma, bij voorkeur in informatica of communicatie met een digitale focus.
- Je bent geboeid door artificiële intelligentie.
- Je bent positief ingesteld.
Je scoort extra met:
- Je drietalig bent in het Frans, Nederlands en Engels.
**Belfius koestert zijn talenten**
Wij bieden jou:
- Een stage in de periode tussen januari en juni tot/en september en december.
- Mogelijkheden te over om je te ontwikkelen.
- Een moderne werkplek met fijne collega’s.
- Tal van interessante vacatures na afloop van je stage.
**Nieuwsgierig?**
Kom meer te weten:
- over de sollicitatieprocedure
- over Belfius zelf
**Niks voor jou?**
- Misschien één van deze vacatures wel
-
Digital Workplace Service Consultant
Il y a 6 mois
Brussels, Belgique HNM Solutions Temps plein**Job ID: HNMJD3373**: **Role: Digital Workplace Service Consultant** **Location: Brussels,Belgium** **Language: Dutch, French and English** **Description**: - **Digital workplace services**: - Acting as a purchasing agent in the context of the scope of the underlying Project: the acquisition, maintenance, licensing of the sensing, printing, scanning,...
-
Chatbot Workplace Support
Il y a 6 mois
Brussels, Belgique Belfius Temps pleinBelfius Bank - Technology - Brussel - Tijdelijk Je vertaalt je passie voor technologie in oplossingen met een positieve impact op de samenleving. Dat doe je in de rol en het technology domein dat jou het meest aanspreekt. Leer ondertussen continu bij via de Belfius Technology Academy. **De stage in een notendop** Je komt terecht in een dynamisch team met...
-
Service Delivery Manager
Il y a 6 mois
Brussels, Belgique AXA Temps pleinAt AXA Belgium, the mission of the Workplace Services teams is to enable our Workforce with reliable Workplace capabilities to ensure efficient collaboration where and whenever they need it and this in a secured environment. The Workplace team aims to deliver, support, and make evolve the full range of Digital Workplace solutions & services used by the AXA...
-
Support - Helpdesk L1
Il y a 6 mois
Brussels, Belgique Connect People Sprl Temps pleinIn the frame of Multiple project support, provide field support for IT office equipment move at our client, support rollout of Windows following Standard Operation Procedure (SOP) provided by Workplace support team **The assignment will consist amongst other of**: - Workplace support services such as o Installation of Fat Client (Laptop - desktop)...
-
Workplace Advisory, Senior Consultant
Il y a 6 mois
Brussels, Belgique Avanade Temps pleinCome join us Our Workplace Advisory team sits at the intersection of business strategy, technology and industries and thrives on turning ideas and innovations into breakthrough results for leading organisations around the world. As a Sr Consultant, you will focus on providing advisory and implementation insights and services to help clients realise...
-
Workplace Advisory, Senior Consultant
Il y a 6 mois
Brussels, Belgique Avanade Temps pleinPair your adaptable, collaborative, curious mindset with your tech skills to help client digitally transform their ways of working. Better experience for air travellers? Data to help a non-profit better serve kids with needs? An Advisory role at Avanade offers you a purposeful career. Know your clients’ needs inside out, work with them beginning to end,...
-
Service Delivery Manager Workplace
Il y a 6 mois
Brussels, Belgique Equans Temps plein**Requisition ID**: 50105 **Domain**: Project Managers/IT **Contract type**: Permanent **Schedule**: Full-Time We are looking for a **Delivery System Manager** to strengthen our teams in **Brussels**. As Delivery System Manager, you will be responsible for supervising the teams responsible for the workplace. You will have a keen interest in, and passion...
-
Workplace Security Specialist
il y a 4 semaines
Brussels, Belgique Serco Temps pleinPackage Description Competitive Salary Corporate Benefits Package Chance to make a positive difference in a company passionate about diversity and inclusion. Further information available from the Serco Europe Recruitment Team Job Introduction Serco is the preferred partner for European Institutions and International...
-
Data Scientist
Il y a 6 mois
Brussels, Belgique Sparagus Temps pleinData Scientist / Python developer machine learning (chatbot) You: - contribute to a full stack of tools for deploying chatbots in production - develop solutions to easily train, build, maintain and monitor the chatbots - help stabilize the platform using standard software quality protocols - improve and integrate the different components of our chatbot...
-
Service Delivery Manager
Il y a 6 mois
Brussels, Belgique AXA Temps pleinBij AXA België is de missie van de Workplace Services-teams onze werknemers betrouwbare Workplace-mogelijkheden te bieden zodat ze efficiënt kunnen samenwerken waar en wanneer ze dat nodig hebben, en dit in een beveiligde omgeving. Het Workplace team heeft als doel het leveren, ondersteunen en laten evolueren van het volledige gamma aan digitale...
-
Workplace Safety Specialist
Il y a 2 mois
Brussels, Belgique Serbyte Servicios IT Temps pleinHello! We are Serbyte IT, a young and dynamic company in continuous growth. If you are a proactive individual eager to learn and grow professionally, we are looking for you! Currently, we are seeking a Workplace Safety Specialist Tareas **The responsibilities for the position are as follows**: - Conduct security risk assessments within the Digital Workplace...
-
Regional Workplace Manager
Il y a 3 mois
Brussels, Belgique JLL Temps pleinJLL supports the Whole You, personally and professionally. We are looking for Regional Workplace Services Managers for our newly awarded UK Government Foreign Commonwealth and Development Office account across Europe (Brussels,Ireland) About JLL We’re JLL. We’re a professional services and investment management firm specializing in real estate. We help...
-
Onsite Support Technician
Il y a 6 mois
Brussels, Belgique Ekipi Temps pleinEkipi Notre client a été fondé en 1994 et promeut la transformation digitale en entreprise avec un focus sur la qualité des services et solutions proposés. Il offre un support à ses client et agit comme interface entre IT et les utilisateurs finaux. **Mission**: Afin de servir au mieux les clients finaux, 2 nouvelles fonctions de **Onsite Support...
-
Workplace Security Specialist
Il y a 2 mois
Brussels, Belgique EUROPEAN DYNAMICS Temps plein**Your tasks** - Conducting security risk assessments in Digital Workplace context; - Diagnose potentially complex security-related and/or identity-related issues; - Design implement and support effective solutions for mitigating security risks; - Integrating different security technologies in a complex environment; - Integrating end point security solutions...
-
Real Estate
Il y a 6 mois
Brussels, Belgique JLL Temps pleinJLL supports the Whole You, personally and professionally. We are looking for a Real Estate & Workplace Consultant to join our team in Brussels. About JLL We’re JLL. We’re a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing...
-
Real Estate
il y a 4 semaines
Brussels, Belgique JLL Temps pleinJLL supports the Whole You, personally and professionally. We are looking for a Real Estate & Workplace Senior Associate to join our team in Brussels. About JLL We’re JLL. We’re a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and...
-
Workplace Experience Front of House
Il y a 6 mois
Brussels, Belgique Tempo-Team Temps pleingroupe de fonction Autres Secteurs- - référence CXTTP-3427 offre d'emploi We are looking for a Workplace Experience Front of House for our Integrated Facilities Management business line. What this job involves The individual is representing the DWS Workplace Services locally and manages all involved subcontractors across the IFM scope of...
-
Serco - Workplace Security Specialist
il y a 3 semaines
Brussels, Belgique Serco Temps pleinMain responsibilitiesConducting security risk assessments in Digital Workplace contextDiagnose potentially complex security-related and/or identity-related issuesDesign implement and support effective solutions for mitigating security risksIntegrating different security technologies in a complex environmentIntegrating end point security solutions but with...
-
Serco - Workplace Security Specialist
il y a 4 jours
Brussels, Brussels, Belgique Serco Temps pleinMain responsibilitiesConducting security risk assessments in Digital Workplace contextDiagnose potentially complex security-related and/or identity-related issuesDesign implement and support effective solutions for mitigating security risksIntegrating different security technologies in a complex environmentIntegrating end point security solutions but with...
-
Workplace Security Specialist
il y a 4 semaines
Brussels, Belgique Serco Europe Temps pleinJob Introduction Serco is the preferred partner for European Institutions and International Organizations, offering ICT services and Contact Centre management across Europe. Our expertise extends from Information System support to consultancy under the government framework, supporting key entities such as the European Commission and Executive Agencies. As a...