Hdigital Applications Manager

il y a 2 jours

Brainel'Alleud, Belgique HeidelbergCement Benelux Temps plein

**HDigital Applications Manager**This position is located in Belgium or the Netherlands. You will report to the IT Director.

*
Position Summary*
- The scope of this role may evolve quickly, in line with the digitalization drive within HeidelbergCement, and also with a number of known strategic projects e.g. migration to SAP S4HANA, integration of Command Alkon solutions, and the growing need for transactional/self-service options in our customer quote to cash journey._
- This role will involve the management of a small team of Applications Analysts. It will require a detailed understanding of end-to-end business processes and the ability to manage a wide variety of different business and technical tasks. Given the small size of this team, and the incomplete coverage of modules and processes, the HDigital Applications Manager will need to often get involved in day-to-day support activities of the team._
- A further priority for this role will be the maintenance of the highest standards, and clear responsibilities for all key team processes including release management and ticket handling._
- This is a role with a significant international element, requiring daily contact with Germany and other WSE countries, and may include occasional travel to these locations._

*
An overview of your duties: *
- Coordination and management of all HDigital Applications related activities within HC Benelux:

- Working with business users, Key Users, local Process Owners and local IT colleagues to gather and record relevant local business requirements in a central location. Ensuring that business requirements are valid and fully documented and that duplicate, poorly defined or otherwise inappropriate requests are challenged and eliminated or improved as needed
- Effective management of reports in both countries, including ensuring coverage of all main functions for day to day support as well as development of expertise through training and knowledge sharing.
- Local coordination of relevant release cycles, including quarterly ERP releases, as well as weekly or emergency releases. Ensuring that these release calendars are harmonised and are published to all relevant parties. Coordinating and conducting regression and functional testing and driving user engagement in the process to ensure the highest quality of pre-release testing (including periodic weekend activities) and post implementation support
- Continuously driving automation efforts to reduce the testing burden, and broader opportunities for improvement in the absence of user demand
- Supporting and driving the further digitalisation of core business processes including sales, order intake, production, logistics, after sales etc. by working closely with business line management, Process Owners, and Group and local IT colleagues to shape and implement Group solutions. Ensuring business readiness by emphasising the need for process harmonisation and data maintenance
- Working closely with local IT colleagues and requestors to review and respond to new business demands with workable and timely solutions
- Working closely with Group colleagues in the preparation of project delivery, including master data preparation, configuration, cutover planning, documentation, training and post go-live support.
- Conducting and supervising regular quality checks in order to deliver stable and reliable end to end business processes

*
Your profile: *
- Degree in a business or technical field (or comparable qualifications/experiences)
- Experience of line management
- Demonstrated professional experience in SAP peripherals (Interfaces, Add-On, etc.) in an international industrial enterprise
- Ability to be assertive in enforcing high standards, able to work independently when needed, and resilient in a fast moving environment
- Very good knowledge in module SD and at least in one of the modules FI, CO, MM, PP (customising as well as a good understanding of total end-to-end business processes)
- Knowledge and experience of defining and implementing best practice process improvement and leveraging business functionality of SAP
- Well-developed communication skills, scrupulous approach to organization, documentation and reporting
- Familiar with project management approaches, tools and phases of the project lifecycle
- Familiar with Business Process administration and tools (e.g. Visio), the ability to identify Process gaps and create solution proposals
- Ability and willingness to work in an international and multicultural environment with emphasis on service orientation
- Knowledge of the interfaces within SAP architecture as well as to connected external systems is an advantage
- Ability to constructively challenge business processes and requests and demonstrate benefits of standardised solutions
- Willingness to regularly provide support to end-users
- Flexibility, willingness to travel, and to support weekend releases when required
- NL/FR - very good English language skills

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