Senior IT Service Management Process Analyst

il y a 3 semaines


Brussels, Belgique Ellis IT Temps plein

Skill description Language Active knowledge of one of the national languages (French or Dutch) Knowledge ITIL v3 or 4 Intermediate level Good knowledge of business support models Good knowledge of Operational ITIL processes Eventual knowledge of ServiceNow integrations & discovery tools Experience A long Project Management experience Minimal experience in ITIL Service Operations processes (operational or implementation) Minimal experience in ITIL Service Transition processes (operational or implementation) Minimal experience in ITIL Service Design processes (operational or implementation) Minimal ServiceNow experience (operational or implementation)



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