Service Level and Customer Relationship Management

Location:Mons, BelgiumSecurity Clearance:NATO SecretReference No:C001539 / MonsSkills, knowledge, experience required: Documented experience in Service Level Agreements negotiation and Customers Relationship Management.Desirable: ITIL Service Offering and Agreements certification.Duties/role: Acting as ESOC Alternate Service Level and Customers Relationship...

**Location**: Mons, Belgium **Security Clearance**: NATO Secret **Reference No**: C000104 / Mons **Skills, knowledge, experience required**: - Experience in large IT organization; - Experience in client IT provisioning; - Experience with SLA Management, Customer and Provider Management; - Knowledge of CES activities and specifically : PIA contract...

Location:Mons, BelgiumSecurity Clearance:NATO SecretReference No:C000104 / MonsSkills, knowledge, experience required: Experience in large IT organization; Experience in client IT provisioning; Experience with SLA Management, Customer and Provider Management; Knowledge of CES activities and specifically : PIA contract experience ( expert level2); Deep...

Spektrum have a wide range of exciting opportunities in several global locations.We are always looking to add great new talent to our team and look forward to hearing from you.Whom we are supportingThe NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to...

Spektrum have a wide range of exciting opportunities in several global locations. We are always looking to add great new talent to our team and look forward to hearing from you. **Whom we are supporting** The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT)...

**Service Delivery Manager - VTC- Working Location:Mons, Belgium**- Security Clearance: NATO Secret**- Language:High proficiency level in English language**EXPERIENCE AND EDUCATION: **Essential Qualifications/Experience: - A minimum requirement of a Bachelor's degree at a nationally recognized/certified University in a related discipline and relevant years...

**Service Delivery Manager **Penetration Testing and Adversary Emulation - **Working Location**:Mons, Belgium** - **Security Clearance**: NATO Secret** - **Language**:High proficiency level in English language **EXPERIENCE AND EDUCATION: **Essential Qualifications/Experience: - A university a Bachelor's Degree in Computer Science combined with a minimum of...

**ESOC Data Analyst - Operational Processes & CSI Team - **Working Location**:Mons, Belgium** - **Security Clearance**: NATO Secret** - **Language**:High proficiency level in English language **EXPERIENCE AND EDUCATION: **Essential Qualifications/Experience: - Analytics: Level 4 - Data Visualisation: Level 4 - Business analysis: Level 4 - Business process...

**Location**: Mons, Belgium **Security Clearance**: NATO Secret **Reference No**: C001598 / Mons **Skills, knowledge, experience required**: - At least 1 year of recent experience, related to IT Service Desk functions; - Prior experience of working in an international environment comprising both military and civilian elements; - Knowledge of service...

Location:Mons, BelgiumSecurity Clearance:NATO SecretReference No:C001598 / MonsSkills, knowledge, experience required: At least 1 year of recent experience, related to IT Service Desk functions; Prior experience of working in an international environment comprising both military and civilian elements; Knowledge of service operations, processes, service...

**Deputy Head Centralized Service Desk - **Working Location**:Mons, Belgium** - **Security Clearance**: NATO Secret** - **Language**:High proficiency level in English language **EXPERIENCE AND EDUCATION: **Essential Qualifications/Experience: - Bachelor's degree at a nationally recognized/certified University in a related discipline and 2 years...

**Resource management Officer - **Working Location**:Mons, Belgium** - **Security Clearance**: NATO Secret** - **Language**:High proficiency level in English language **EXPERIENCE AND EDUCATION: **Essential Qualifications/Experience: - Experience in: ü Financial management within a customer-funding environment ü Planning, preparation and production of...

Spektrum have a wide range of exciting opportunities in several global locations. We are always looking to add great new talent to our team and look forward to hearing from you. **Who we are supporting** The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT)...

Spektrum have a wide range of exciting opportunities in several global locations. We are always looking to add great new talent to our team and look forward to hearing from you. **Who we are supporting** The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT)...

**Deputy Head Centralized Service Desk- Working Location:Mons, Belgium**- Security Clearance: NATO Secret**- Language:High proficiency level in English language**EXPERIENCE AND EDUCATION: **Essential Qualifications/Experience: - Bachelor's degree at a nationally recognized/certified University in a related discipline and 2 years post-related experience...

Spektrum have a wide range of exciting opportunities in several global locations.We are always looking to add great new talent to our team and look forward to hearing from you.Who we are supportingThe NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to...

Spektrum have a wide range of exciting opportunities in several global locations.We are always looking to add great new talent to our team and look forward to hearing from you.Who we are supportingThe NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to...

**Location**: Mons, Belgium **Security Clearance**: NATO Secret **Reference No**: C002697 / Mons **Skills, knowledge, experience required**: - Bachelor's degree at a nationally recognized/certified University in a related discipline and 2 years post-related experience; OR - Broad technical knowledge of CIS services, architecture and experience supporting...

**Location**: Mons, Belgium **Security Clearance**: NATO Secret **Reference No**: C002697 / Mons **Skills, knowledge, experience required**: - Bachelor's degree at a nationally recognized/certified University in a related discipline and 2 years post-related experience; OR - Broad technical knowledge of CIS services, architecture and experience supporting...

**Technician Service Desk - **Working Location**:Mons, Belgium** - **Security Clearance**: NATO Secret** - **Language**:High proficiency level in English language **EXPERIENCE AND EDUCATION: **Essential Qualifications/Experience: - Minimum 1 year experience in Service Desk Operations within the last 2 years - Knowledge of and experience in NATO...