Customer Service Manager

Nous recherchons un/e Customer Service Manager enthousiaste pour diriger notre équipe du Customer Service et pour garantir les normes les plus élevées en matière de service à la clientèle au sein de notre organisation.En tant que responsable du Customer Service, vous serez chargé de créer et de maintenir des processus de communication et de service...

Management of a team of 3 customer service officersEntering and processing incoming orders through to tracking deliveries and invoicingCorrect and proactive follow-up of customer files for restocking or order managementEnsuring that all export formalities run smoothly, as well as liaising with the customs departmentReceiving visitors and the telephone...

Manage complaints and claimsCommunicate with freelancers, customers, and companies via email, phone, and chatSend emails to relevant departments, coordinate dispatchWeekly training on new offers and in-depth knowledge of regulationsStrong written and verbal communication skillsProblem-solving and conflict resolutionStrong customer service skillsExcellent...

**Traitement des réclamations et résolution des problèmes**: Les clients peuvent rencontrer des difficultés avec un produit ou un service, et le service client est là pour écouter leurs plaintes, les comprendre, et chercher des solutions appropriées. **Fournir des informations sur les produits ou services**: Le service client est souvent le premier...

**Description**: En tant que **Customer service Officer**, vous apportez du support commercial et administratif: - Gestion des commandes clients, allant de l’encodage en passant par une collaboration avec le département production pour aboutir à l’expédition jusqu’à la clôture par la facturation. - Rédaction des offres, rédaction de...

**Traitement des réclamations et résolution des problèmes**: Les clients peuvent rencontrer des difficultés avec un produit ou un service, et le service client est là pour écouter leurs plaintes, les comprendre, et chercher des solutions appropriées.**Fournir des informations sur les produits ou services**: Le service client est souvent le premier...

**Description**:En tant que **Customer service Officer**, vous apportez du support commercial et administratif:- Gestion des commandes clients, allant de l'encodage en passant par une collaboration avec le département production pour aboutir à l'expédition jusqu'à la clôture par la facturation.- Rédaction des offres, rédaction de correspondances avec...

**Description**:En tant que **Customer service Officer**, vous apportez du support commercial et administratif:- Gestion des commandes clients, allant de l'encodage en passant par une collaboration avec le département production pour aboutir à l'expédition jusqu'à la clôture par la facturation.- Rédaction des offres, rédaction de correspondances avec...

Als Customer Service Medewerker ben jij het eerste aanspreekpunt voor onze klanten en speel je een cruciale rol in het bieden van uitzonderlijke service. Je behandelt inkomende communicatie via telefoon en e-mail, waarbij je vragen beantwoordt, problemen oplost en klanten tevreden houdt.Je taken omvatten onder andere:Beheer van klantcommunicatie via...

Your main tasks will be :Acting as the first point of contact for the customer via email, phone and in person,To receive and process customer orders,To manage a variety of tasks such as payment follow-up or delivery management, To be the main point of contact with company's department,To ensure maximum customer satisfaction,To provide backup invoicing to...

**Yusen Logistics is currently looking for an Operations Manager.** Yusen Logistics is working to become the world’s preferred supply chain logistics company. Our complete offer is designed to forge better connections between businesses, customers and communities - through innovative supply chain management, freight forwarding, warehousing and...

Yusen Logistics is currently looking for an Operations Manager.Yusen Logistics is working to become the world's preferred supply chain logistics company. Our complete offer is designed to forge better connections between businesses, customers and communities - through innovative supply chain management, freight forwarding, warehousing and distribution...

CEVA Logistics provides global supply chain solutions to connect people, products and providers all around the world. Present in 170 countries and with more than 110,000 employees spread over 1,300 sites, we are well on our way to achieving our vision: to be a Top 5 global 3PL. We believe that our employees are the key to our success. We want to engage and...

CEVA Logistics provides global supply chain solutions to connect people, products and providers all around the world. Present in 170 countries and with more than 110,000 employees spread over 1,300 sites, we are well on our way to achieving our vision: to be a Top 5 global 3PL. We believe that our employees are the key to our success. We want to engage and...

CEVA Logistics provides global supply chain solutions to connect people, products and providers all around the world.Present in 170 countries and with more than 110,000 employees spread over 1,300 sites, we are well on our way to achieving our vision: to be a Top 5 global 3PL.We believe that our employees are the key to our success. We want to engage and...

Company's description:BePharBel Manufacturing is a fast-growing CDMO pharmaceutical company based in Courcelles-Belgium. We are looking for a Project Manager.As Project Manager, you will be responsible to:Collect all relevant inputs across BePharBel Manufacturing department's experts (mainly from Production, Supply Chain, EHS, QA, QC and Maintenance) to...

**Job purpose: Oversee day to day activities of International Logistics Department. Assist on all challenges relating to customer service and operations. First point of contact for Customer Service, responsible of maintaining Departmental SOP’s and training.** **Qualifications**: **2. Principal Accountabilities**: - Update and maintain all affiliate /...

Onderhouden van klantenrelaties in jouw toegewezen regio's.Communicatieve schakel tussen klanten en interne afdelingen.Klantencontact, orderopvolging, voorraadbeheer, transportplanning.Ondersteunen van klanten en proactief spelen op commerciële kansen.Je hebt een persoonlijke of professionele interesse in interieur.Je hebt reeds een eerste ervaring in de...

As Business Development Manager your main responsibilities will be to:Develop and execute a comprehensive business development strategy tailored to the North Europe market, including market analysis, competitor research, and identifying key growth opportunities.Cultivate and nurture relationships with prospective clients, distributors, and industry...

Als centraal aanspreekpunt binnen het bedrijf en voor de klanten ben je voor volgende zaken verantwoordelijk:Je zorgt voor een correcte input en opvolging van klantengegevens. Dit ter ondersteuning van andere interne afdelingen zoals; verkoop, Prijszetting, Treasury, etc.). Dit omvat: instellen en aanmaken van klanten, productspecificaties, enz.Je...