Membership Services Administrator Fulltime Cdi
il y a 1 semaine
**DESCRIPTION**
This position is the perfect opportunity for a conscientious, organized and energetic individual with excellent interpersonal and written skills who wants to be part of the fast-moving world of exclusive wellbeing and sports clubs.
**Responsibilities**
As a member of the Membership Services team
- You handle all questions in relation to Membership contracts
- You advise members on the usage of their membership in order to enhance their membership journey
- You make sure that member contract data and categories are processed correctly
- You update our members' profile in our database and record any member requests on their file
- Support the General Manager in gathering member feedback through regular Members Committee meetings and members' feedback
- Produce invoices and ensure timely payment of memberships (Revenue Collection)
- You produce and update weekly and monthly reports
- You work closely with the General Manager and the Country Head of Membership and all other departments (especially Sales)
**PROFILE
- You have a proven Customer Service experience
- You are at ease with figures and have a good knowledge of Excel
- Fluent in French and English (written and oral) any other language is a plus
- You have excellent communication and influencing skills
- You are highly organized and flexible (schedule is variable and presence on evenings and weekends could occasionally be required)
- Result orientated
- You are stress resistant
- You have a high level of attention to detail
- Desire to learn and grow
**What we offer you**
- A Fulltime permanent contract as per the 3rd of June
- Great benefits
- International work environment
- Office Based at Aspria Belgium in the green area of Woluwe St Pierre
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