International Communications and Knowledge

il y a 3 semaines


Brussels, Belgique MSF International Temps plein

**Location**: Any MSF office*

**Contract**: Permanent, full-time

**Starting date**: ASAP

**Deadline to apply**: 8 May 2023**I. MSF INTERNATIONAL**

Médecins Sans Frontières (MSF) is an international, independent, medical humanitarian organisation that delivers emergency aid to people affected by armed conflict, epidemics, healthcare exclusion and natural disasters. MSF offers assistance to people based on need and irrespective of race, religion, gender or political affiliation.

MSF International is the legal entity that binds MSF’s 24 sections, 25 associations and other offices together. Registered in Switzerland, MSF International provides coordination, information and support to the MSF Movement, as well as implements international projects and initiatives as requested.

**II. POSITION BACKGROUND**

The Communications Department of the International Office supports the efforts of MSF operational centres and sections by coordinating key strategic and technical platforms and leading on specific transversal communication dossiers that benefit the whole movement. The team also acts a key public engagement player by managing the main MSF institutional website (msf.org) in English and Arabic as well as some key social media channels.

This position will play a critical role in supporting the daily facilitation of exchanges, internal accountability and knowledge/information sharing within the MSF communications community. It will lead a review in the way we share information, guidance, and expertise within the communications community in MSF. It will also monitor and analyse the output and impact of communication packages shared in the movement

**II. PLACE IN THE ORGANISATION**

The Communications and Knowledge Management Adviser reports to the International Communication Coordinator and is part of the International Office Communications Department. This position will work in close partnership with the members of the three Units in the Department (AV, editorial, and Digital Engagement)

The International Communications Coordinator (ICC) works with the MSF Operational Centres (OC) and the larger Communications Directors (DirCom) network on building MSF communications policies and institutional positioning based on a shared vision. The Communications and Knowledge Management Adviser will work closely with the ICC to make these global exchanges rich and impactful and ensure that the communications community in MSF remain well informed and connected. To achieve that, this position will interact on a very regular basis with a wide range of people across hierarchical and geographical lines.

**IV- OBJECTIVES OF THE POSITION**

The objective of the position is to ensure that people working in communications across MSF have easy access to a wide range of information, guidelines, decisions, and expertise to improve quality, avoid duplications and increase internal accountability.

**V. MAIN RESPONSIBILITIES**

**1. Information sharing - connecting people and knowledge**
- Be a focal point for a wide range of questions coming from the wider movement and deliver timely answers or referral to the right people
- Review the way knowledge, communication packages, strategic documents and guidance are shared internally and propose and implement the best way to optimise this
- Maintain internal communications-specific digital platforms, ensuring they are up to date, are user friendly and their correct use is promoted
- Finalise, keep updated and disseminate a communications induction checklist (including links to existing content) for directors and heads of communications and the wider communications community in MSF
- Stimulate a range of internal conversations, motivating others to interact and exchange experience and views through existing internal platforms

**2. Planning, coordination and documenting Communications platforms exchanges**
- Under the guidance of the ICC, coordinate and plan Communications Directors international platforms (Dircom5, Full DirCom) and Communication Coordinators (CoCos) meetings and exchanges: developing and disseminating agendas; preparing meeting sessions and structure, content and background documents; minuting the Dircom5 and CoCos meetings; and documenting outcomes and action points, ensuring the follow-up of decisions to achieve expected outcomes and actions.
- When required, take the lead in coordinating specific platforms or other groups like Communication Advisers around specific emerging crises.

**3. Disseminate communications planning and monitor communication outputs**
- Monitor communications output, use and impact of communications tools /initiatives for the MSF movement
- Provide a yearly overview based on that analysis and makes the data available
- Launch and follow up with compilation of communications feedback coming from MSF entities
- Compile and distribute weekly operational communications updates (CWA)

**4. Support to IO Communications Department**
- Be part of an


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