Planning Coordinator Field Service
Il y a 2 mois
**Planning Coordinator Field Service**:
**Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.**:
**Your responsibilities**:
- Acting a key point of contact (mail and telephone) for customers and service engineers
- Planning Service Engineers’ maintenance interventions with our customers inclusive the logistics flow, ordering material (in SAP), follow-up and invoicing
- Providing work description to engineers for the service execution and prepare job safety plans where needed according to ISO, VCA norms
- Following-up all ongoing projects to ensure effective and efficient project delivery
- Managing all required reporting and documentation and overseeing the timely registration of necessary data in the system
- Reporting and taking required action towards our customers and sales team based on maintenance reporting
- Identifying key improvement opportunities in products, services and processes, and disseminating the findings
**Your background**:
- Can-do mentality, with a collaborative, solution-focused approach and strong written and
- spoken communication skills
- Proven organizing skills with an eye for details
- Stress-resistant, remains calm at peak times and convincingly set the right priorities
- Technical service related experience is a strong plus but not a must
- Willing to develop both your planning skills and your technical affinity is key
- Self-motivation, curiosity and a desire to learn about innovative technologies
- Proficient in Dutch and French. English being an asset.
- Excellent communication skills with a powerful customer focus
- Proficiency with Microsoft Office. SAP is an asset
**Benefits**:
- Retirement plan
- Healthcare plan
- 13th salary
- Meal allowance
- Flexible work practices
**More about us**:
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