Manager

Il y a 3 mois


Brussels, Belgique POZ Temps plein

**1. Gestion Opérationnelle**

Supervision des opérations quotidiennes : S'assurer que toutes les activités de préparation, de service et de fermeture se déroulent sans accroc.

Gestion des stocks : Suivi des niveaux de stocks alimentaires et de boissons, commande de réapprovisionnement, et gestion des relations avec les fournisseurs.

**2. Gestion d'Équipe**

Recrutement et formation : Embaucher du personnel de service, de cuisine, et de bar, et leur fournir une formation adaptée aux standards du brunch.

Planification des horaires : Élaborer et gérer les plannings de travail

Motivation et encadrement : Créer un environnement de travail positif et productif, encourager la communication ouverte, et résoudre les conflits internes.

**3. Expérience Client**

Accueil et service client : S'assurer que chaque client reçoit un accueil chaleureux et un service de qualité tout au long de son expérience.

Gestion des retours : Traiter les plaintes et les retours clients de manière proactive pour améliorer constamment l'expérience client.

Amélioration continue : Recueillir des retours et identifier les domaines d'amélioration pour maintenir une expérience brunch unique et attrayante.

**4. Gestion Financière**

Contrôle des coûts : Surveiller les dépenses opérationnelles, y compris les coûts alimentaires et les salaires, pour maintenir la rentabilité.

**5. Respect des Normes**

Conformité aux réglementations : S'assurer que toutes les opérations respectent les normes d'hygiène, de sécurité, et les règlements locaux.

Expérience en gestion de restaurant : Au moins 3 à 5 ans d'expérience en tant que manager ou assistant manager dans un restaurant, café ou tout autre établissement de restauration, de préférence avec une expérience dans les brunchs ou les services en journée.

Type d'emploi : CDI

Exigences linguistiques flexibles:

- Néerlandais non requis

Horaires:

- Disponible le week-end
- Travail de jour

Lieu du poste : En présentiel


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