Associate Specialist, Implementation
Il y a 2 mois
**Our Purpose**
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.
**Job Title**
Associate Specialist, Implementation (Rosetta Program)
Customer Delivery Europe is in the center of the Mastercard Europe Organization and the key contact between the business units of Divisions, Operations and Technology, Global amongst other.
The Customer Implementation Services (CIS) is part of Customer Delivery and within it one gets to work in a customer-facing environment, driving new and existing products/services to market from an implementation perspective.
Your role in this equation would cover:
- Playing an instrumental role in the delivery of Mastercard existing and new products and services from an implementations’ perspective
- Being a part of a dynamic and motivated team highly dedicated to new technologies
- Acting as central point of contact for customers and/or Mastercard customer representatives throughout a project
- Documenting a customer’s needs and assessing the implementation impacts on both the customers’ and Mastercard’s processing systems and platforms
- Working and partnering extensively with other internal teams (e.g. operational, product integrators and delivery teams)
Your profile:
- You are eligible for a Rosetta contract (26 years old or below at the end of the 2y contract)
- You have a Bachelor’s or Master’s degree in either Information Technology, Business or Project Management (or similar).
- You are motivated by technologies and have a genuine interest in the payments’ industry
- You have a keen interest in the technical aspect of the implementation of payment technologies and are open to learning and troubleshooting
- You have excellent written and verbal skills in English (but speaking several languages is a plus)
- You feel comfortable interacting with stakeholders at various levels
- You are a team player
- You have great problem solving and logical thinking skills
- You are structured, results driven and solution oriented
- You are motivated and proactive
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard’s security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
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