Web Operations Manager

Il y a 3 mois

Brussels, Belgique Seidor Temps plein

We are on the lookout for a** Web Operations Manager** **to join our team for working with European Institutions based in** Brussels** in an **on site** position**.**

**Get to know us - SEIDOR**

At SEIDOR, we drive client transformation and competitiveness with cutting-edge technology and innovation, with a relentless focus on the human element and a commitment to nurturing talent and sustainable growth.

As a diverse and inclusive company that champions equal opportunity, we boast a team of over 8,000 professionals in our global presence across 45 countries in Europe, Latin America, the USA, the Middle East, Africa, and Asia.

We believe the digital world's challenges require not only the best technologies and partnerships but most importantly, the best people. That's where you come in - we need you to help us scale new heights.

For this position you would be working with our client from the European institutions.

RTD.H.DEP.IT partners with Commission services to deliver IT solutions for Research and Innovation, supporting EU digital policies.

Within the CIC, the team develops and maintains eEXPERTS and eGRANTS systems. The Communication team manages documentation, user guides, and updates for these systems, and seeks a Web Operations Manager.

Below are the details of your role and requirements.

**Your role**
- Creation and management of wiki, collaborative sites and content management systems in general.
- Guidance and support users in the usage of wikis, collaborative sites and CMS.
- Guidance and support users in the usage of relevant tools.
- Technical analysis of the business requirements in view of providing an adequate solution within the platforms available.
- Implementation of solutions on existing technical platforms, including customisations required.
- Ensure coherence of the logical and physical structure of the collaboration spaces (confluence, sharepoint, CMS, M365/Teams, or within other custom Information systems)
- Frequent review of existing platform usage, correcting misalignments, while coordination with the space users
- Writing administration and usage procedure manuals.
- Participate and follow in corporate meetings and advances on the strategy and usage of these tools within the corporate environment.
- Participate in technical working groups, progress meetings and meetings with the users.
- Good knowledge of Confluence wikis and its content administration.
- Good knowledge of Sharepoint sites and its content administration.
- Good knowledge of Microsoft Teams and its content administration.
- Proven conceptual understanding of content structuring, storage, access and presentation elements.
- Experience with end-user guidance.
- Knowledge of business process analysis.
- Awareness of software development and service methodologies (e.g., Agile, ITIL)
- Provide administration of web sites, management of web pages, creation and maintenance of site topologies.
- Develop and maintain the architecture and design of collaborative end user documentation and communication web sites (wikis, etc.) with Confluence.
- Design and development of architecture components and building blocks.
- Writing web procedure manuals.
- Realisation of videos (capsule and tutorials).
- Realisation of learning, EU-learn, captivate interactive quizzes.
- Realisation of UI interface.
- Managing newsletter using Newsroom.
- Analysis of the integration of different information systems.
- Help and provide guidelines concerning the use of information systems, assistance in software installation for the users, authoring of user documentation, preparation and provision of user training and provision of user information.

**What’s in it for you?**

From day one, you’ll find opportunities for personal and professional development within a supportive team environment. We offer:

- A permanent role at a leading tech project firm (subcontractor also possible).
- A hybrid work schedule, blending in-office collaboration with the convenience of working from home.
- Continuous learning and development through SEIDOR Academy.
- A package including salary and additional annual bonus, working equipment, phone and other benefits.
- A dynamic international workplace with diverse teams.
- A commitment to your well-being, work-life balance, and career growth.
- Rapid advancement opportunities in a short period of time.
- Engaging events and a comprehensive onboarding program.

At SEIDOR, your growth is our success, and we strive to make our workplace feel like home. Discover the nine core aspects of our culture that define us at SEIDOR:
**Who we think you are**:

- Good knowledge of web environment.
- Good knowledge of wiki, collaborative sites and social networks.
- Good knowledge of Confluence wikis and its content administration.
- Good knowledge of Sharepoint sites and its content administration.
- Good knowledge of Microsoft Teams and its content administration.
- Good knowledge of translation tools (Trados, )
- Knowledg

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