Key Account Manager Gi
il y a 1 semaine
Takeda is a global pharmaceutical leader with more than 30,000 professionals working together across more than 70 countries. We have an unwavering dedication to put people first and we live our values of **Takeda-ism**: Integrity, Fairness, Honesty, and Perseverance. We are united by our more than 230-year legacy of research-based pharmaceuticals and our mission to strive toward **_Better Health and a Brighter Future_** for people worldwide through leading innovation in medicine.
Are you ready for a next step in your career? Are you looking for a patient-focused, innovation driven company that will empower you to shine? Not afraid of acting outside of the box and experiment with new ways of customer interaction? **Join us as a Key Account Manager - Gastrointestinal (GI) in the East Region of Belgium focusing on the Leuven and Limburg Region**.
As a **Key Account Manager **working in the **IBD Team** (Inflammatory Bowel Disease), you will be empowered to lead and develop local strategic customer relationships to grow Takeda´s business within compliance and legal requirements.
**Accountabilities**
**Therapy & Product Liaison**
- Deliver agreed strategy and all necessary tactics within the key accounts in order to drive Takeda performance, including and not limited to delivering product and therapeutic knowledge, detailing to prescribers, and negotiating with hospital pharmacies.
- Run high-level scientific meetings with customers to convey product importance
- Operate in a manner that is always in line with compliance and legal requirements and according to the marketing and sales strategies.
- Participate at congresses, meetings and trainings.
- Act as an ambassador for the Takeda brand, its vision and values that achieves patient focus at all levels of the business.
**Account Management**
- Formulate comprehensive and insightful key account plans to build, manage and improve trustful relationships with key stakeholders, whilst maximizing Takeda performance.
- In coordination with supply chain, ensure Takeda product(s) is/are available at account level
- Support and collaborate with In-Field Market Access territory partner to gain product access to local formularies and/or protocols within your accounts. (today not yet applicable)
- Develop deep local insights into priority accounts in order to shape and implement innovative offerings to meet account needs.
- Coordinates and drives cross-functional team meetings to shape and identify key marketing strategies that reflect customer needs and implement activities to support this strategy
**Commercial Excellence**
- Prioritize and manage accounts within assigned territory by assessing appropriate business opportunities through contacts with key decision makers and important local players.
- Make changes as needed from new business opportunities and changes in the market place to achieve financial objectives.
- Analyze territory sales and competitors together with customer behavior for best KAM or IFP planning.
- Perform local marketing and sales analyses and gain patient flow insights.
- Champion Key Account Management approach and share best practices among KAM team.
- Track and communicate KPIs and performance metrics as defined in the account plan
- Form, execute and follow-up tactics and KAM plans in regards to strategies and objectives for business areas in a cost-effective way leading to best ROI.
- Report on progress and deviations to National Sales Manager or Business Unit Director
- Weekly reporting and analyzing and follow-up of activities in CRM system.
**Communication & Cross-Functional Collaboration**
- Develop and maintain strong, effective and constructive relationships with external partners including KOLs, therapy nurses, other HCPs, patient associations, hospital pharmacists and administration to name a few by taking a leadership role in the communication and liaison between all external customers
- Proactively engage in collaboration with fellow KAM team as well as other field partners, including MSLs, IFMA and Project Managers (where available) to ensure alignment in objectives and coordination of activities with accounts and external stakeholders
- Identify and raise relevant issues and propose potential solutions through the appropriate internal and external channels
- Conduct market surveillance and communicate in-field intelligence on customer insights, external stakeholder activities and trends to key internal stakeholders, particularly the BU Head and Brand & Customer Manager on a regular basis
**Your Profile**
- You have a Life Sciences Degree or equivalent professional qualification
- You must be **fluent in Dutch and English** and **ideally speak French** at an intermediate level
- You have **more than 3 years experience** as a Key Account Manager, Hospital Representative, or similar, **working in a hospital environment**:
- Ideally you have **experience in Gastroenterology**, however this is not mandatory
- You must have a
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