Regional IT Officer, Africa
il y a 5 jours
***:
HIAS seeks a Regional IT Officer, Africa & Eurasia to provide remote and on-site technical support to regional and country office staff, with a focus on computer hardware/software and organizational systems. This position will help in the implementation of global, regional and country office projects aligned with HIAS’ global IT strategy. This position is also accountable for ensuring compliance with the organization’s IT guidelines, policies and standards.
**Note, this position is based in the Africa & Eurasia region in countries where HIAS has existing operations.**
**ESSENTIAL FUNCTIONS**:
- Provides direct technical support to country office IT staff and consultants, as well as to country office employees as needed to resolve IT-related hardware and software problems and requests; coordinates vendor support where necessary.
- Sets up new equipment for employees as needed with the proper standard configuration and software according to defined IT procedures.
- Maintains up-to-date inventory of HQ-managed equipment and plans equipment replacement as needed.
- Creates, changes or removes employee system access following standard procedures.
- Ensures all support requests are properly recorded in the ticketing system, keeps requestors informed, completes on time according to procedures, and escalates when needed.
- Trains employees in the proper use of a variety of IT-related topics, systems or equipment.
- Monitors HIAS’ security and operational systems, alerting and acting promptly following defined protocols and procedures.
- Maintains close communication with the country office IT staff and HQ IT staff to implement global IT projects in the Africa & Eurasia region.
**QUALIFICATIONS & REQUIREMENTS**:
- Undergraduate degree in Information Technology or a related field of study, or equivalent relevant work experience.
- 3-5 years of experience in a help desk/technical support role, supporting a user base that is not in the same physical location.
- Fluency in English and French.
- Advanced knowledge of latest versions of Microsoft (MS) Windows and Office products.
- Excellent working experience with antivirus software for workstations and servers.
- Strong technical aptitude, especially relating to PC/Network hardware.
- Good working knowledge of video conferencing and collaboration tools such as Zoom, MS Teams and MS SharePoint.
- Good working knowledge with MS 365 platform.
- Good working knowledge of MS Azure Active Directory and/or MS Active Directory.
- Good working knowledge of Mobile Device Management tools preferred.
- Excellent communication skills, ability to work with minimum supervision and willingness to work in a team environment.
- High organizational skills; ability to cope with competing demands and prioritize tasks.
- Previous experience in NGOs or private sector is highly desired.
- Ability to travel internationally up to 20-40%, as needed.
- Availability to work occasional after-hours and weekends for IT-related project.
**Do not forget to mention that you found this job ad on the EURACTIV Jobsite
-
Regional IT Officer Africa
il y a 5 jours
Brussels, Belgique HIAS Europe Temps plein***: HIAS seeks a Regional IT Officer, Africa & Eurasia to provide remote and on-site technical support to regional and country office staff, with a focus on computer hardware/software and organizational systems. This position will help in the implementation of global, regional and country office projects aligned with HIAS’ global IT strategy. This...
-
Regional IT Officer, Africa
il y a 2 semaines
Brussels, Belgique HIAS Inc Temps plein***: HIAS seeks a Regional IT Officer, Africa & Eurasia to provide remote and on-site technical support to regional and country office staff, with a focus on computer hardware/software and organizational systems. This position will help in the implementation of global, regional and country office projects aligned with HIAS’ global IT strategy. This...
-
Corporate & Public Affairs Regional Lead, (Svp/md)
il y a 1 jour
Brussels, Belgique BCW Europe & Africa Temps pleinAs the global communications agency in the business of moving people, BCW guides client partners to powerful, culturally relevant ideas, programs and messages that inspire their key stakeholders to think differently, feel deeply and act urgently. BCW’s commitment to moving people starts with our employees. Here you’ll find ways to ignite your growth...
-
Advocacy & Communications Specialist, Africa &
il y a 3 jours
Brussels, Belgique HIAS Europe Temps plein***: HIAS seeks an Advocacy & Communications Specialist, Africa & Eurasia to join its growing and dynamic team supporting Kenya and Chad. This position reports to the Deputy Regional Director, Africa & Eurasia and works closely with colleagues in the Global Public Affairs division. In the field of advocacy, HIAS supports laws and policies that reflect the...
-
Programme Manager at The Africa-europe Foundation
il y a 17 heures
Brussels, Belgique Africa-Europe Foundation Temps plein**Purpose of the role**: This role reflects the strategic ambition and expected growth of the Africa-Europe Foundation (AEF). Its core purpose is to ensure the development and impact targets for the Foundation’s programming on Digital and Global Health. **Context**: The Africa-Europe Foundation brings together diverse stakeholders from across different...
-
Europe, Africa
Il y a 7 mois
Brussels, Belgique BOEING Temps pleinAt Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for...
-
Europe, Africa
Il y a 7 mois
Brussels, Belgique BOEING Temps pleinAt Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for...
-
Europe, Africa
Il y a 7 mois
Brussels, Belgique BOEING Temps pleinAt Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for...
-
Logistic Officer
Il y a 7 mois
Brussels, Belgique SMT Africa Temps plein**Company**: Official Distributor for Volvo Group (Volvo Construction, Equipement, Volvo Trucks, Volvo Bus & Volvo Penta), SMT Africa offers a wide range of products in more than twenty countries of North, West & Central Africa. We operate an outstanding own sales and service network with operational agility and entrepreneurial spirit. Our team of...
-
Project Manager, Africa Programme
il y a 17 heures
Brussels, Belgique European Business Summits (EBS) Temps plein**The European Business Summits (EBS)** is a Brussels-based renowned organisation that facilitates networking and multi-stakeholder debates. Our purpose is to achieve the greatest impact on policy-making processes by bringing together business leaders, policy makers, civil society experts and opinion-formers and stimulating diverse thinking on the most...
-
Regional IT Support
Il y a 7 mois
Brussels, Belgique Oliver James Associates Temps pleinOliver James is partnering with a leader in the Smart Lighting Industry to find their next **IT Support** profile ! Are you ready to be part of a company that boasts a century-long tradition of pushing boundaries in the smart lighting sector? Our expertise extends beyond just illuminating urban spaces - we're shaping the future of connected public...
-
Regional Coordinator Europe, Middle East, Northern
Il y a 2 mois
Brussels, Belgique MSF International Temps plein**Location**: Brussels, Belgium. **Contract**: Fixed term, full time **Yearly Gross Salary range**: from EUR 75’670 to EUR 96’335. Please note the final salary is calculated considering relevant professional experience and upon submission of work/consultancy certificates. **Benefits**:based on MSF Belgium policies and practices. **Duration**: Three...
-
Junior Data Quality Officer
il y a 1 semaine
Brussels, Brussels, Belgique SMT Africa Temps pleinSMT Africa (www.smt.network) - distributeur officiel de Volvo Group (Volvo Construction, Equipment, Volvo Trucks, Volvo Bus et Volvo Penta) et un certain nombre d’autres marques - propose une large gamme de produits dans une vingtaine de pays d’Afrique du Nord, Centrale et de l’Ouest.En développant notre propre réseau de vente et de service...
-
Project Lead
Il y a 7 mois
Brussels, Belgique Expertise France Temps pleinExpertise France is the public agency of French international technical cooperation. The agency operates around four priorities: - democratic, economic and financial governance; - security and stability of countries in crisis/post-crisis situations; - sustainable development; - strengthening health systems, social protection and employment. In these areas,...
-
Brand Coordinator
il y a 2 semaines
Brussels, Belgique SMT Africa Temps plein**Société**: Basée à Bruxelles (Belgique), SMT Africa coordonne l’acheminement des véhicules et pièces détachées vers les différentes filiales africaines ainsi que le service technique. En développant notre propre réseau de vente et de service après-vente avec un esprit entrepreneurial et une agilité opérationnelle reconnus, nous visons...
-
Brand Coordinator
il y a 17 heures
Brussels, Belgique SMT Africa Temps plein**Function**: - The Trucks Brand Coordinator is in charge of the Truck range products in support of our subsidiaries in Africa. At the same time, he plays a competitive intelligence role in order to better understand and anticipate the needs of our customers and prospects on the market._ As Brand Coordinator Trucks, you perform the following tasks, among...
-
HR Business Partner
il y a 1 semaine
Brussels, Belgique SMT Africa Temps plein**Société**: En développant notre propre réseau de vente et de service après-vente avec un esprit entrepreneurial et une **agilité opérationnelle** reconnus, **nous visons l’excellence**. Par l’engagement dans des partenariats avec nos clients, nous créons de la valeur en fournissant des services et produits de pointe. Notre ambition en matière...
-
Warranty Assistant
il y a 17 heures
Brussels, Belgique SMT Africa Temps plein**Société**: Basée à Bruxelles (Belgique), SMT Africa coordonne l’acheminement des véhicules et pièces détachées vers les différentes filiales africaines ainsi que le service technique. En développant notre propre réseau de vente et de service après-vente avec un esprit entrepreneurial et une agilité opérationnelle reconnus, nous visons...
-
Consolidation Supervisor
il y a 17 heures
Brussels, Belgique SMT Africa Temps plein**Company**: Official Distributor for **Volvo Construction & Equipment**, Volvo Penta and Volvo Trucks & Bus, **SMT** offers a wide range of products in more than twenty countries of **North, West & Central Africa**, Belgium, the Netherlands and GB. We operate an outstanding own sales and service network which excels in operational agility and...
-
HR Payroll Assistant
il y a 17 heures
Brussels, Belgique SMT Africa Temps plein**Company**: Official Distributor for Volvo Construction & Equipment, Volvo Penta and Volvo Trucks & Bus, SMT offers a wide range of products in more than twenty countries of North, West & Central Africa, Belgium, the Netherlands and GB. We operate an outstanding own sales and service network which excels in operational agility and entrepreneurial spirit....