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Senior Salesforce Product Manager
il y a 1 mois
Company DescriptionWe’re one of the world’s largest privately owned real estate tech companies and a subsidiary of Axel Springer. Our mission is to unlock everyone’s perfect place Some of Europe’s best known digital real estate marketplaces and brands form part of our Group, they are: Meilleurs Agents, Groupe SeLoger, Immoweb, Immowelt, Housell and Yad2.
We also invest in innovative business models which shape the future of how people buy, sell, rent or lend properties and hold minority participations in companies such as: PurpleBricks, Homeday, Zumper and Parcel.
**Our ambition is to be the leading Employer in PropTech across Europe and this is a pivotal time to join us as we embark on this journey enabling us to help unlock everyone’s perfect place**
**Job Description**:
**WHAT WE DO IN SALESFORCE PRODUCT TEAM**
Salesforce is the central tool used to manage the entire customer life cycle. The scope covers prospecting, sales, contract management, billing, payment and customer service.
Your mission will be to accompany the CRM users by identifying ,designing and delivering the best functionalities to support them in improving the quality of our relationships with our prospects and customers.
On a daily basis, you will work in an impact team composed of developers and Product Managers, with true Discovery and Delivery Logic.
Our current technical environment consists of SalesCloud, ServiceCloud, MarketingCloud, CPQ & Billing and SFDX for delivery. We also use the lightning console and the Tilkee and Diabolocom CTI solutions.
**Product Environment**
In order to achieve our ambitious growth objectives and maintain our agility in a context of strong recruitment, we work with a management method based on the OKR.
Our Product & Tech is organized into impact teams: A multidisciplinary team of developers and product managers focusing on bringing added value to the users
To achieve these goals, we have developed a strong Discovery process and we follow an Agile Delivery (mix of Scrum and Kanban) with several ceremonies: daily meetings, 2-week sprints, product demos.
**Qualifications**:
**WE ARE LOOKING FOR AN INDIVIDUAL WHO CAN**:
- Identify CRM user issues and opportunities to support our OKR.
- Understand the functional requirements by conducting discovery workshops with business teams
- Manage and prioritize a complete backlog of large-scale projects and small business needs
- Build with your impact team, solutions to be implemented on the Salesforce platform
- Write detailed user stories
- Test the solutions
- Document and communicate all improvements made
- Ensure the proper adoption of the changes (train our trainers or contribute to the animation of training sessions)
- Contribute to the improvement of the methods (Discovery and Delivery) of the product team and mentoring Junior PM’s
- Lead an impact team with another Product Manager and the Engineering Manager and ensuring the complete completion of the team's projects
**AN INDIVIDUAL WHO HAS**:
- You want to work in a multidisciplinary team to build the best possible products
- You are a good communicator, both orally and in writing
- You are rigorous and have a strong capacity for analysis, business process modeling and synthesis
- You are results-oriented and like to take on challenges
- You speak English fluently
- Experience in CRM or on the Salesforce platform is a plus
Additional Information
**WHAT WE OFFER YOU**:
- A professional and stimulating environment where respect and team spirit are key values.
- Opportunities for personal development and training
- Autonomy, responsibility and investigating work.
- Hybrid work policy and flexible working hours.
- Dynamic, open and collaborative company culture.
- Well-being: Fresh fruit delivered to the office, a fun room, team-building events, year-end dinners, happy hours,...
- The number one company in its market, a socially responsible company with a real impact on society (green teams, inclusion teams, charity work, digital accessibility for all).
- An attractive salary package, in line with your experience.
