Manager, Nl Inbound Team
il y a 3 jours
Job Description
We have a very exciting opportunity to join Fragomen’s Brussels office as a Business Immigration Manager for the Netherlands inbound team on a permanent basis.
About Us
Fragomen is recognized as the world's leading immigration services provider. Immigration is not just a practice area within our firm—it is our only practice. We provide comprehensive immigration services for short
- and long-term international assignments, permanent transfers, and the local hire of foreign workers. Our knowledge of international legal, regulatory and policy issues allows us to provide our clients with strategic advice and effective and efficient immigration solutions to assist them in achieving and maintaining a competitive edge in the global marketplace.
No other immigration firm can match our size, scope, talent or resources. With more than 5,700 immigration professionals throughout over 55 strategically located offices across 32 countries, we offer the highest quality immigration services on a global, regional and country basis. Each Fragomen office is established either as a law firm or an immigration consultancy, in accordance with applicable local law and regulation. Our expansive global network is cohesively unified and connected through use of our proprietary, immigration-specific technology.
There has never been a better time to join the world’s leading immigration firm in a management position.
About the team
The Fragomen Netherlands inbound team, based in both Brussels and Amsterdam, is a team of approximately 35 professionals all from different backgrounds with extensive experience in Dutch immigration law. We provide the full suite of Dutch immigration support to some of the biggest employers in the country and the world across multiple industries.
Due to continued growth, we are looking to expand our Management Team.
The Opportunity
Our Managers form part of our key leadership within the firm, and are responsible for the day-to-day management and growth of the firm's practice areas. You will work closely with the Senior Manager, the Associate and the Partner to develop and implement strategies to drive the firm's success, including business development, client management, and financial performance.
Key responsibilities will include:
- Managing a team of approximately 15 people, their workload, performance, training and development, as well as the quality of their client support- Responsible for maintaining good client relationships and the close management of VIP cases and escalations, as well as active participation in presentations and client meetings- Liaising and establishing relationships with key internal stakeholders across our client accounts, including Partners, other Managers, global and regional Client Service Managers, and other relevant stakeholders- Developing and implementing quality and efficiency initiatives, and monitoring compliance with (new) processes and initiatives- Critically assessing existing processes and policies and making improvement suggestions- Sharing best practices and providing strategic insights into complex inquiries, projects and high profile matters- Identifying and pursuing new client opportunities- Scoping and pricing of service models; identifying and implementing new service models for the team- Actively assisting with and participating in internal and external conferences, seminars, and client networking events
Your professional experience- You may have a minimum of 5 to 10 years of experience in service delivery (in immigration/tax/global mobility) combined with proven experience in leading a team- Ideally you will have a relevant academic background; an emphasis on Dutch immigration law and policies would be an asset- Native or bi-lingual proficiency in English is mandatory; Dutch language skills would also be welcomed but are not mandatory- The ability to analyse, structure, build and define clear processes, to identify opportunities and provide innovative solutions, and a proven record of strategic thinking and advisory work- Demonstrable experience in a client facing role, with strong customer service experience and the ability to present to clients and manage escalations- Excellent organisation skills with the ability to plan, prioritize, meet deadlines, monitor budgets and manage multiple projects- Proven experience in leading change management initiatives- Hands-on and efficiency-driven (suggestions & implementation), and solutions focused
Fragomen in Brussels
Working at Fragomen Global LLP in Brussels gives you the opportunity to work in an international environment with dedicated, friendly, and ambitious people which are all very proud of our team spirit. You will experience a great place to work, a place of mutual respect with a great appreciation for diversity, equity, and inclusion.
We promote an environment where employees can thrive and progress in our firm.
- Our Responsible Business Strategy (RBS) prioritises Frago
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