Team Manager Support

**NATURE OF TASKS Organisation, implementation and maintenance of (IS) support Coordination of support teams IS Service management Coordination with the project teams Coordination of wiki sites, collaborative sites or social networks Follow-up of service quality Management and follow-up of user requests Guidance regarding the use of information...

**NATURE OF TASKS** The tasks involved include: - Organization, implementation, and maintenance of Information Systems (IS) support. - Coordination of support teams. - IS Service management. - Coordination with the project teams. - Coordination of wiki sites, collaborative sites, or social networks. - Follow-up of service quality. - Management and...

**About Us**: We're a forward-thinking organization committed to innovation, collaboration, and delivering exceptional support to our clients and stakeholders. **Role Overview**: As a Support Manager within our Guidance and Support Team, you'll lead essential tasks in information systems support and user guidance. Responsibilities include incident...

**Support Manager - Brussels-Near-site - European Commission** **Nature of tasks** - Organisation, implementation and maintenance of (IS) support. - Coordination of support team. - IS Service management. - Coordination with the project teams. - Coordination of wiki sites, collaborative sites or social networks. - Follow-up of service quality. - Management...

**Job ID: HNMJD3358**: **Role**: **Support Manager** **Location:Brussels,Belgium** **Language: English** **Description of The Tasks**: - Following tasks will be performed by external service provider: - Organisation, implementation and maintenance of (IS) support - Coordination of support teams - IS Service management - Coordination with the project...

**Job description: Support Manager in Brussels_European Commission** The unit liaises with external stakeholders acting as a Single Point of Contact and contributing to business rationalization initiatives. It is responsible for defining architectural solutions by combining a detailed understanding of the business needs and the knowledge of IT. For delivery...

Job Introduction Serco is the preferred partner for European Institutions and International Organizations, offering ICT services and Contact Centre management across Europe. Our expertise extends from Information System support to consultancy under the government framework, supporting key entities such as the European Commission and Executive Agencies. As a...

Organization, implementation and maintenance of (IS) support - Coordination of support teams - IS Service management - Coordination with the project teams - Coordination of wiki sites, collaborative sites or social networks - Follow-up of service quality - Management and follow-up of user requests - Guidance regarding the use of information systems -...

At Uni Systems, we are working towards turning digital visions into reality. We are continuously growing and we are looking for a Support Manager to join our UniQue team in Brussels. **What will you be doing in this role?** - Organization, implementation and maintenance of (IS) support - Coordination of support teams - IS Service management - Coordination...

We are recruiting a Team Manager for an international Fashion Company in Brussels (Belgium) **Tasks**: - Organise and coordinate a team of Client Advisors by supervising and monitoring calls, - Ensuring that set objectives are achieved, motivating and coaching - Manage and motivate the team to drive business - Supporting the Client Services Manager in...

NATURE OF TASKS ▪ Organisation, implementation and maintenance of (IS) support ▪ Coordination of support teams ▪ IS Service management ▪ Coordination with the project teams ▪ Coordination of wiki sites, collaborative sites or social networks ▪ Follow-up of service quality ▪ Management and follow-up of user requests ▪ Guidance regarding the...

**Job ID: HNMJD1555**: **Role: Team Lead Support and Onboarding** **Locations: Brussels, Belgium** **Language: English** - FUNCTION - This function includes the management of the team responsible for the activities for the following - processes compliant with the best practices given by the ITIL Framework: - Organizing the onboarding of the of the...

**Company Description** Arηs Group - part of Accenture - is a market leader in the management of complex IT projects and systems. Founded in Luxembourg in 2003, we have grown to encompass 12 entities worldwide, employing over 2,500 employees in Luxembourg, Belgium, Greece, Italy, Portugal and Bulgaria. With our focus on getting things done, we help our...

Proximus is active as a provider of digital services and communication solutions on the Belgian and international markets. We offer our customers a world of digital opportunities so that they can live better and work smarter. We do this by offering products and services tailored to the needs of every customer and by being a partner of citizens, companies and...

**Your tasks** - IS Service management and organisation, implementation and maintenance of (IS) support; - Coordination of wiki sites, collaborative sites or social networks; - Management and follow-up of user requests and service quality; - Guidance regarding the use of information systems and management of incidents related to information systems; -...

We're seeking a Support Manager to join our team in Brussels, managing and optimizing IT service delivery for a high-profile project in a dynamic and international environment. **Role Overview**: As a Support Manager based in Brussels, you'll lead the management of external contractors responsible for delivering IT services. Your primary responsibility will...

**Your tasks** - Service Desk Coordination: follow up, organization and coordination of the service desk team / shifts / channels according to the performance indicators in place; - Incident Management end-to-end: engaging with other stakeholders, service desks and teams for an end-to-end ownership follow up of all tickets raised on the relevant information...

**Your tasks** - Organization, implementation and maintenance of Information Systems Support and Service Management; - Coordination of wiki sites, collaborative sites and support teams; - Management and follow-up of user requests and service quality; - Participation in user, service and project meetings. **Requirements**: - University degree in IT combined...

**Your tasks** - Organisation and implementation of support of information systems; - Maintain and update user support information on wiki sites and collaborative sites; - Guidance regarding the use of information systems; - Elaboration and implementation of relevant support processes. **Requirements**: - University degree in IT combined with relevant IT...

At the WhITeam we are seeking a Support Manager with at least 12 years of experience to join our team in Brussels and work with European Public Agencies. **DESCRIPTION OF THE TASKS** - Manage the relationship with external contractors responsible for delivering IT services, ensuring adherence to contractual obligations, service level agreements (SLAs), and...