Support Manager

**About Us**: We're a forward-thinking organization committed to innovation, collaboration, and delivering exceptional support to our clients and stakeholders. **Role Overview**: As a Support Manager within our Guidance and Support Team, you'll lead essential tasks in information systems support and user guidance. Responsibilities include incident...

Organization and implementation of support of information systems. - Provide guidance regarding on the use of information systems. - Maintain and update user support information on wiki sites and collaborative sites. - Management and follow-up of user requests. - Conception and management of presentations and specialized IT trainings for end users. - On need...

Job Introduction Serco is the preferred partner for European Institutions and International Organizations, offering ICT services and Contact Centre management across Europe. Our expertise extends from Information System support to consultancy under the government framework, supporting key entities such as the European Commission and Executive Agencies. As a...

At Uni Systems, we are working towards turning digital visions into reality. We are continuously growing and we are looking for a Support Manager to join our UniQue team in Brussels. **What will you be doing in this role?** - Organization, implementation and maintenance of (IS) support - Coordination of support teams - IS Service management - Coordination...

At Uni Systems, we are working towards turning digital visions into reality. We are continuously growing and we are looking for a professional to join our UniQue Brussels team. In this role, you will have the opportunity to work closely with our customers in the public sector and you will be responsible for developing new business by identifying profitable...

NATURE OF TASKS ▪ Organisation, implementation and maintenance of (IS) support ▪ Coordination of support teams ▪ IS Service management ▪ Coordination with the project teams ▪ Coordination of wiki sites, collaborative sites or social networks ▪ Follow-up of service quality ▪ Management and follow-up of user requests ▪ Guidance regarding the...

Are you a university educated people manager practicing the agile way of working? Do you have supplier management skills and experience in the field of operations support, such as in facility/ hospitality/ security/ supplier management, mail processing, ESG and travel and fleet management?_ - Allianz is looking for a _ **_Manager Operations...

**Company Description** Arηs Group - part of Accenture - is a market leader in the management of complex IT projects and systems. Founded in Luxembourg in 2003, we have grown to encompass 12 entities worldwide, employing over 2,500 employees in Luxembourg, Belgium, Greece, Italy, Portugal and Bulgaria. With our focus on getting things done, we help our...

We're seeking a Support Manager to join our team in Brussels, managing and optimizing IT service delivery for a high-profile project in a dynamic and international environment. **Role Overview**: As a Support Manager based in Brussels, you'll lead the management of external contractors responsible for delivering IT services. Your primary responsibility will...

**Application support Manager** **Digital Product Management** Est le pôle en charge de la gestion des produits et services à destination de toutes les entités de la Région de Bruxelles-Capitale. **eCitizen** Au sein du pôle Digital Product Management de Paradigm, la cellule e-Citizen Product Management a pour mission d’unifier les services en...

**Your tasks** - Organisation and implementation of support of information systems; - Maintain and update user support information on wiki sites and collaborative sites; - Guidance regarding the use of information systems; - Elaboration and implementation of relevant support processes. **Requirements**: - University degree in IT combined with relevant IT...

**JD: EUC L1** **Location: Ahlstrom-Munksjö Malmédy SA Avenue de Pont de Warche, 1 BE- 4960 Malmédy Belgium** **Job Type: Part-Time Contract - Two days a week (16 HOURS)** Providing Field Service Support at the specified location within the committed service levels ensuring customer satisfaction - Raise ticket with OEM vendor in case of system under...

**Your tasks** - Service Desk Coordination: follow up, organization and coordination of the service desk team / shifts / channels according to the performance indicators in place; - Incident Management end-to-end: engaging with other stakeholders, service desks and teams for an end-to-end ownership follow up of all tickets raised on the relevant information...

**Your tasks** - Organization, implementation and maintenance of Information Systems Support and Service Management; - Coordination of wiki sites, collaborative sites and support teams; - Management and follow-up of user requests and service quality; - Participation in user, service and project meetings. **Requirements**: - University degree in IT combined...

**NATURE OF TASKS Organisation, implementation and maintenance of (IS) support Coordination of support teams IS Service management Coordination with the project teams Coordination of wiki sites, collaborative sites or social networks Follow-up of service quality Management and follow-up of user requests Guidance regarding the use of information...

**Your tasks** - IT Service management, including management and follow-up of user requests as well as Management of incidents related to IT information systems; - Contribution to wiki or collaborative sites and as well as conception and management of information system training; - Organization of the reporting and preparation of guidance regarding the use...

**NATURE OF TASKS** The tasks involved include: - Organization, implementation, and maintenance of Information Systems (IS) support. - Coordination of support teams. - IS Service management. - Coordination with the project teams. - Coordination of wiki sites, collaborative sites, or social networks. - Follow-up of service quality. - Management and...

Postulez ici **Nathalie Naegels** Talent Consultant - Appelle-moi +32 493 31 42 47- LinkedIn- Partagez ce poste**Nathalie Naegels** Talent Consultant +32 493 31 42 47 **Introduction**: Pour notre client, une société active dans le secteur bancaire, ayant des bureaux au Japon et dans 40 autres pays du monde, HR Talents est à la recherche d'un Management...

**Title: Desktop Support** **Location: Braine-l'Alleud, Belgium** - 2-4 years of experience in Onsite support - Knowledge and experience on windows 7 OS - Manage Desktop Devices (hardware, software and connectivity) incidents through to resolution. - Manage IMAC and desk side support services. - Manage hard and soft break fix services for laptops and...

**Duration**:12 months - the duration of the placement can be negotiated depending on the availability of **Location**:Brussels, Belgium*** **Summary** The Project Support and Events Management Volunteer will support the day-to-day operations of key regional projects, initiatives, and events coordinated at the Support Centre level. They will assist...