Support Manager

**About Us**: We're a forward-thinking organization committed to innovation, collaboration, and delivering exceptional support to our clients and stakeholders. **Role Overview**: As a Support Manager within our Guidance and Support Team, you'll lead essential tasks in information systems support and user guidance. Responsibilities include incident...

**Job ID: HNMJD3358**: **Role**: **Support Manager** **Location:Brussels,Belgium** **Language: English** **Description of The Tasks**: - Following tasks will be performed by external service provider: - Organisation, implementation and maintenance of (IS) support - Coordination of support teams - IS Service management - Coordination with the project...

Job Introduction Serco is the preferred partner for European Institutions and International Organizations, offering ICT services and Contact Centre management across Europe. Our expertise extends from Information System support to consultancy under the government framework, supporting key entities such as the European Commission and Executive Agencies. As a...

I'm interested - Organization and implementation of support of information systems. - Provide guidance regarding on the use of information systems. - Maintain and update user support information on wiki sites and collaborative sites. - Management and follow-up of user requests. - Conception and management of presentations and specialized IT trainings for end...

Organization, implementation and maintenance of (IS) support - Coordination of support teams - IS Service management - Coordination with the project teams - Coordination of wiki sites, collaborative sites or social networks - Follow-up of service quality - Management and follow-up of user requests - Guidance regarding the use of information systems -...

At Uni Systems, we are working towards turning digital visions into reality. We are continuously growing and we are looking for a Support Manager to join our UniQue team in Brussels. **What will you be doing in this role?** - Organization, implementation and maintenance of (IS) support - Coordination of support teams - IS Service management - Coordination...

**Description**: Nature of task: ▪ Organisation, implementation and maintenance of (IS) support ▪ Coordination of support teams ▪ IS Service management ▪ Coordination with the project teams ▪ Coordination of wiki sites, collaborative sites or social networks ▪ Follow-up of service quality ▪ Management and follow-up of user request ▪...

At Uni Systems, we are working towards turning digital visions into reality. We are continuously growing and we are looking for a professional to join our UniQue Brussels team. In this role, you will have the opportunity to work closely with our customers in the public sector and you will be responsible for developing new business by identifying profitable...

NATURE OF TASKS ▪ Organisation, implementation and maintenance of (IS) support ▪ Coordination of support teams ▪ IS Service management ▪ Coordination with the project teams ▪ Coordination of wiki sites, collaborative sites or social networks ▪ Follow-up of service quality ▪ Management and follow-up of user requests ▪ Guidance regarding the...

**Your tasks** - IS Service management and organisation, implementation and maintenance of (IS) support; - Coordination of wiki sites, collaborative sites or social networks; - Management and follow-up of user requests and service quality; - Guidance regarding the use of information systems and management of incidents related to information systems; -...

**Company Description** Arηs Group - part of Accenture - is a market leader in the management of complex IT projects and systems. Founded in Luxembourg in 2003, we have grown to encompass 12 entities worldwide, employing over 2,500 employees in Luxembourg, Belgium, Greece, Italy, Portugal and Bulgaria. With our focus on getting things done, we help our...

We're seeking a Support Manager to join our team in Brussels, managing and optimizing IT service delivery for a high-profile project in a dynamic and international environment. **Role Overview**: As a Support Manager based in Brussels, you'll lead the management of external contractors responsible for delivering IT services. Your primary responsibility will...

**Your tasks** - Organisation and implementation of support of information systems; - Maintain and update user support information on wiki sites and collaborative sites; - Guidance regarding the use of information systems; - Elaboration and implementation of relevant support processes. **Requirements**: - University degree in IT combined with relevant IT...

**JD: EUC L1** **Location: Ahlstrom-Munksjö Malmédy SA Avenue de Pont de Warche, 1 BE- 4960 Malmédy Belgium** **Job Type: Part-Time Contract - Two days a week (16 HOURS)** Providing Field Service Support at the specified location within the committed service levels ensuring customer satisfaction - Raise ticket with OEM vendor in case of system under...

**Your tasks** - Service Desk Coordination: follow up, organization and coordination of the service desk team / shifts / channels according to the performance indicators in place; - Incident Management end-to-end: engaging with other stakeholders, service desks and teams for an end-to-end ownership follow up of all tickets raised on the relevant information...

**Your tasks** - Organization, implementation and maintenance of Information Systems Support and Service Management; - Coordination of wiki sites, collaborative sites and support teams; - Management and follow-up of user requests and service quality; - Participation in user, service and project meetings. **Requirements**: - University degree in IT combined...

**NATURE OF TASKS Organisation, implementation and maintenance of (IS) support Coordination of support teams IS Service management Coordination with the project teams Coordination of wiki sites, collaborative sites or social networks Follow-up of service quality Management and follow-up of user requests Guidance regarding the use of information...

**Your tasks** - IT Service management, including management and follow-up of user requests as well as Management of incidents related to IT information systems; - Contribution to wiki or collaborative sites and as well as conception and management of information system training; - Organization of the reporting and preparation of guidance regarding the use...

We are recruiting a Team Manager for an international Fashion Company in Brussels (Belgium) **Tasks**: - Organise and coordinate a team of Client Advisors by supervising and monitoring calls, - Ensuring that set objectives are achieved, motivating and coaching - Manage and motivate the team to drive business - Supporting the Client Services Manager in...

**NATURE OF TASKS** The tasks involved include: - Organization, implementation, and maintenance of Information Systems (IS) support. - Coordination of support teams. - IS Service management. - Coordination with the project teams. - Coordination of wiki sites, collaborative sites, or social networks. - Follow-up of service quality. - Management and...