Intern Customer Support
il y a 4 heures
We are currently looking for an Intern Customer Support to strengthen our team. Someone who strives at helping our clients with their day to day usage and ultimately allows them to achieve maximum value with our parking software. We strongly believe that having a client-centered approach is key to a high-performing company and hope to find people with strong human skills.
Izix is a smart parking company that strives at developing products and services that help our real estate and corporate clients digitize the way they manage their parking lots. And in doing so, we enable them to use their parking as a lever for better mobility in and around their buildings At Izix, you will work with young, motivated team members and support major clients from multiple industries across Western Europe.
As Customer Support Intern, you will be part of the Customer Success Team. The main mission of this team is to ensure the smooth adoption and continued usage of our software solutions by our clients. Your job will be to resolve customer queries and recommend solutions as well as guide product users through features and functionalities. To be successful in this role, you should be an excellent communicator who is able to earn our clients’ trust.
Ultimately, you will help establish our reputation as a company that offers excellent customer support during all sales and after-sales procedures.
As a Customer Support Intern you will:
- Provide basic and common assistance to our customers and users thanks to your broad understanding of our product
- Identify customer needs and help customers use specific features
- Update support tools, documentation and templates (e.g. knowledge center)
- Gather customer feedback and share with our Product, Sales and Marketing team
**Requirements**:
- You like working in the startup scene and have a passion for SaaS. You don't mind going the extra mile if needed.
- You have a passion for products that solve real problems and enjoy working with corporate clients.
- Although you can work independently and efficiently, you like to work in a team environment.
- You do what you promise and you take ownership of tasks. You always try to go for the best quality possible. You understand the why of decisions and you suggest improvements when you see an opportunity.
- You always aim for quality so you actively and consistently strive to expand your knowledge. You like sharing your knowledge with colleagues and the world through different channels. You are able to give others honest, constructive and actionable feedback.
- You can communicate clearly, also in writing, taking into account who your audience is. You are always honest, but you are aware of the situation and always stay polite. You know which is the right channel for each message or question. You document everything and in such a way that everybody can understand what is happening and why.
- You are a problem solver and can handle tough situations without giving in to stress or impatience.
- Native speaker French, proficient in Dutch and English
**Benefits**
**What will you be offered?**
- Possibility to make an impact on the day to day in our client’s lives.
- Flexible working conditions to allow for a good work-life balance.
- Remuneration in accordance with the startup market.
**Last but not least**
We are a fast growing SME whose goal is to redefine the mobility landscape and change the way we think of parking. In that environment, you will be faced with many challenges and even greater opportunities. You will meet enthusiastic people and multi-disciplinary teams.
We believe in frequent, short and fast-paced interactions where you will be updated on everything that happens in the company and have the opportunity to share your ideas and initiatives.
Are you our next colleague who’s hungry for more with a great team spirit?
Join us for the ride
-
Intern Client Support
il y a 2 jours
Brussels, Belgique Izix Temps pleinWe are currently looking for an** Intern Customer Support **to strengthen our team. Someone who strives at helping our clients with their day to day usage and ultimately allows them to achieve maximum value with our parking software. We strongly believe that having a client-centered approach is key to a high-performing company and hope to find people with...
-
Medewerker Customer Support
il y a 4 heures
Brussels, Belgique Robert Half Belgium Temps pleinRobert Half is momenteel dringend op zoek naar een **Medewerker Customer Support (M/F/x).** Robert Half is momenteel dringend op zoek naar een **Medewerker Customer Support (M/F/x).** Het bedrijf, actief in de **telecomsector**, is gevestigd in het centrum van Brussel en is gemakkelijk bereikbaar met de openbaar vervoer. U zal de link vormen tussen de...
-
Medewerker Customer Support
il y a 1 mois
Brussels, Belgique Robert Half Temps pleinRobert Half is momenteel dringend op zoek naar een **Medewerker Customer Support** (m/v/x). Het bedrijf, actief in de telecomsector, is gevestigd in het **centrum** van **Brussel** en is gemakkelijk bereikbaar met de openbaar vervoer. U zal de link vormen tussen de eerstelijns - en tweedelijnsdienst. Waarbij u de eerstelijnsdienst gaat ondersteunen op vlak...
-
Customer Support
Il y a 7 mois
Brussels, Belgique Icare Executive Search Temps pleinICARE Executive Search, cabinet de recrutement et de chasse de tête, recherche pour le compte de son client un Customer Support en CDI à Bruxelles. En tant que Customer Support aux côtés du responsable Commercial Belgique - Luxembourg, vous aurez pour missions principales: - Planification des interventions des techniciens - Assurer la communication des...
-
Customer Support Infocentre
il y a 2 semaines
Brussels, Belgique Federale Temps pleinFédérale Assurance se distingue par une organisation originale et indépendante de type «mutuelle», un concept qui nous permet de faire participer notre clientèle aux bénéfices sous forme de ristournes._ - Fédérale Assurance n’est pas une compagnie d’assurances comme les autres. Depuis plus de 100 ans, nous privilégions l’aspect humain, une...
-
Customer Support Infocentre
il y a 3 jours
Brussels, Belgique Federale Temps pleinFédérale Assurance n’est pas une compagnie d’assurances comme les autres. Depuis plus de 100 ans, nous privilégions l’aspect humain, une dimension-clé dans nos relations avec nos employés. Tous nos collaborateurs gèrent leurs dossiers de A à Z et ont ainsi la possibilité d’acquérir un grand savoir-faire. A l’écoute de nos clients, nous...
-
Medewerker Customer Support
Il y a 7 mois
Brussels, Belgique Robert Half Belgium Temps pleinRobert Half is momenteel dringend op zoek naar een tweetalig FR/NL Medewerker Customer Support - Contact Centre. Robert Half is momenteel dringend op zoek naar een tweetalig FR/NL Medewerker Customer Support - Contact Centre. Het bedrijf is een naamloze vennootschap van publiek recht actief in de telecomsector, gevestigd in het centrum van Brussel en is...
-
Sales & Customer Support Coördinator
Il y a 4 mois
Brussels, Belgique Headit Temps plein**Headit is op zoek naar een enthousiaste, energieke Sales & Customer Support Coördinator.** **Waar zal je werken?** Bij een internationaal en innovatief bedrijf dat een stimulerende werkomgeving biedt, gevestigd in Brussel. **Je verantwoordelijkheden als Sales & Customer Support Coördinator** Als Sales & Customer Support Coördinator ben je een...
-
Customer Support/ Sales Support
Il y a 7 mois
Brussels, Belgique PlanetGroup Temps pleinVoor een Internationaal bedrijf, actief in de energiesector, zijn wij op zoek naar een Customer Support Medewerker. - Functieomschrijving Als Customer Support Medewerker ben jij de spil tussen het sales departement en de klanten. Jouw taken zullen de volgende zijn: - Ondersteuning bieden bij het opstellen van commerciële offertes. - Contracten opmaken...
-
Customer Support Specialist
Il y a 7 mois
Brussels, Belgique Sennheiser Temps pleinSound made by Sennheiser - For more than 75 years, we are among the world’s leading manufacturers of audio products, building the future of audio. We are proud of our finely engineered microphones and audio solutions that connect people and create remarkable sound experiences - whether in the studio, conference room, or on stage. For us, the audio...
-
Customer Support Analyst
il y a 4 heures
Brussels, Belgique IT-Planet Temps pleinIntroductie IT-Planet is een gespecialiseerd informatica projectsourcing bedrijf, gelegen te Gent. We zijn actief bij diverse grote klanten over heel Vlaanderen en Brussel in volgende ICT-domeinen: Application Development, Infrastructure Services & Software Testing. Om ons team van 180 medewerkers te versterken zijn we momenteel op zoek naar een **Customer...
-
Customer Service Support
il y a 2 jours
Brussels, Belgique Start People Temps pleinEn tant que **customer service support (h/f/x)**, vous disposez d'un excellent contact commercial et vous êtes orienté satisfaction clients. En tant que **customer service support (h/f/x)**, vous aimez également suivre avec minutie l'encodage de vos demandes. Vous êtes de nature dynamique et vous êtes disponible immédiatement, postulez vite...
-
Customer Support
il y a 2 jours
Brussels, Belgique Be-Mobile Temps pleinBe-Mobile is a European market leader in smart mobility solutions, headquartered in Ghent. We develop and sell technological solutions for electronic toll collection, multi-modal route planning and electronic fare collection. We also offer advanced solutions to measure and manage the traffic flows to put travelers, cities, road authorities, parking operators...
-
Technical Customer Support
Il y a 7 mois
Brussels, Belgique OSR Enterprises Temps plein**DESCRIPTION**: **We are interested in welcoming** **a Technical Customer Support to join our** **diligent team accepting full ownership of technical customer-facing activities such as product deployment, training, and customer support.** **REQUIREMENTS**: **Essential**: - 7+ years of proven success in sales and business development for hardware, software...
-
Customer Support Medewerker Infocenter
Il y a 7 mois
Brussels, Belgique Federale Temps pleinFédérale Assurance se distingue par une organisation originale et indépendante de type «mutuelle», un concept qui nous permet de faire participer notre clientèle aux bénéfices sous forme de ristournes. _Fédérale Assurance n’est pas une compagnie d’assurances comme les autres. Depuis plus de 100 ans, nous privilégions l’aspect humain, une...
-
Customer Support Medewerker
Il y a 7 mois
Brussels, Belgique Robert Half Belgium Temps pleinRobert Half is op zoek naar een **Customer** **Support** **Medewerker** voor een bedrijf in het centrum van **Brussel**. Robert Half is op zoek naar een **Customer** **Support** **Medewerker** voor een bedrijf in het centrum van **Brussel**. Onze klant is een bedrijf op mensenmaat dat actief is in de **auteursrechtensector**. Je komt terecht in een bekend...
-
Customer Support Representative
Il y a 7 mois
Brussels, Belgique Oper Temps pleinAbout Oper Oper is the leading cloud-based digital mortgage software provider in Europe. Founded in 2018, Oper’s mission is to enable a world-class mortgage experience for borrowers and lenders. Oper delivers a cutting-edge SAAS platform to lenders and mortgage brokers that works across multiple markets, enabling digital-first distribution and high-touch...
-
Customer Success Management Intern
il y a 2 semaines
Brussels, Belgique Shayp Temps pleinThe company Everyday, 35% of distributed water is lost in homes, buildings and infrastructures. Shayp is a fast scaling tech startup that helps private and public organisations drive down water consumption and generate savings by better addressing leakages and discrepancies in their buildings. We’re looking for passionate people who are looking for...
-
Level 1 Customer Support Coordinator
Il y a 5 mois
Brussels, Belgique IZIX Temps pleinWe are currently looking for a Customer Support Coordinator to strengthen our team starting as soon as possible. Ideally, you are available for a minimum of 4-6 months. A long-term internship of up to 12 months is possible and desired. Izix is a smart parking company that strives at developing products and services that help our real estate and corporate...
-
Ecommerce Intern
Il y a 2 mois
Brussels, Belgique Nestlé Temps plein**Position Overview** **Where will you work? **Nestlé’s offices in Brussels **When will you start?** January 2025 **How long will it last? **6 months If you are passionate by eCommerce and curious to learn how this channel strategically supports the growth of the FMCG sector, Nestlé has an interesting 6-month challenge that will boost your career...
