4271 Data Insights

il y a 3 semaines


Mechelen, Belgique Magno IT Recruitment Temps plein

Are you a Data Insights & Reporting Analyst and eager to consider a new project?
How about a role at a large Telco company in Mechelen?

**General information
- Duration**: First contract is for 3 months with rolling extension.
- No. of working hours: 40 hours per week
- Location: 2 day(s) per week in office in MECHELEN
- Contract type: payroll
- VISA sponsorship: Yes

**Deadline**: Date 15th of May

What is the project about?
Within the Customer Operations Steering Tribe (part of the larger Customer Operations Circle), we are looking for a Data Insights & Reporting Analyst to become a part of our Customer Operations Office Team, where we will use data to support, challenge and inspire our, BASE & back-office customer operations colleagues with clear recommendations, actionable insights, and efficient self-service dashboards.

**Responsibilities**:

- Be a day-to-day SPOC person for the BASE Customer Operations BASE Tribe
- Take the lead in insights deep dives and cases around key operations topics prioritized in a monthly performance meeting with (senior) leadership.
- Ensure the execution of the deep dives are done in the most efficient way, and interpretable for business stakeholders.
- Define the business data and KPI’s that are needed to produce the most meaningful insights.
- Synthesize complex insights into easy-to-understand actionable recommendations that resonate with stakeholders.
- Support in the budget process during the summer months in close collaboration with business and controlling.
- Create structural Qliksense reports to support decisioning and reach objectives.

**About the client**:
This client is a provider of media, telecommunications, and entertainment services. They are a leading provider of converged connected entertainment and business solutions. They provide connectivity, entertainment, and business solutions. They want to enable and inspire customers to get the most out of their digital lives and businesses. Through innovative products and the qualitative customer services, they want to respond to their customers’ expectations, offering them the best possible experience in the digital world.

**Requirements**:

- Master’s degree in a quantitative field (Business Engineering, Applied Economics, Computer Sciences, Information Management ) or equivalent by experience.
- Looking for (non-starting) professionals and more experienced data experts with having Experience in Telecom, Entertainment, Consulting, or similar industries is a plus.
- Experience with at least 1 reporting tool and the use of QlikSense is a plus.
- Strong acumen in quantitative analytics and structured problem solving.
- Results driven able to coordinate an analytics initiative end to end from ideation through production and adoption and understand the life cycle of an analytics initiative and the common pitfalls.
- Excellent presentation and storytelling skills and ability to influence decision makers.
- Fluent in English and preferably in Dutch/French

Does this role spark your interest? Then please provide me with your most recent resume and contact details, so that we can discuss this vacancy in more detail by phone


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