
Customer Success Manager
il y a 4 semaines
**Your responsibilities as a Customer Success Manager at Esko, include**:
- Cement yourself as a trusted advisor with customers and serve as the liaison between the customer and the Esko ecosystem to drive continued value of our products and services.
- Advocate customer needs & issues cross-departmentally and manage customer concerns and escalations that may impact the customer’s relationship with Esko
- Think several steps ahead of the customer and take proactive steps to address roadblocks, risks, and issues through collaboration with internal teams
- Work closely with Account Management to achieve the customer’s strategic and operational objectives and maximize the value of their investment in Esko
- Champion opportunities to consistently improve the customer experience
- Customer-Oriented Achiever - create commitment and trust through strong work ethics and customer-focused attitude
- Problem Solver - can overcome challenges and ambiguity with creative solutions
- Team Player -relationship savvy who intentionally makes connections with both customers and external contacts.
- An Effective Communicator - has excellent listening skills with the desire to understand our customers’ problems and then effectively communicate to a variety of audiences
- Motivated and Driven - a flexible and creative professional who influences and challenges the status quo
**Your Education and/or Background Experience will have**:
- 10+ years of experience in customer service or customer success position
- 5+ years managing multiple accounts and/or projects with a proven record of success
- Bachelor's or master's degree (or equivalent professional qualification)
- Exceptional ability to communicate and foster positive business relationships
- Experience navigating and steering customer engagements to completion with a high level of customer happiness
When you join us, you’ll also be joining Danaher’s global organization, where 80,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful **Danaher Business System** tools and the stability of a tested organization.
At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
If you’ve ever wondered what’s within you, there’s no better time to find out.
-
Customer Success Manager
il y a 4 semaines
Gent, Belgique Silverfin Temps pleinSilverfin reinvents the way financial advisors work. - Our cloud-based technology allows accountancy firms and financial advisors to streamline significant parts of their workload and spend more time on value adding activities._ - Growing rapidly since our founding year 2013, we have completed a series-A and series-B funding round. These funds are used to...
-
Customer Success Manager
il y a 4 semaines
Gent, Belgique Officient Temps plein**Hi there! **Are you the new Customer Success hero Officient is looking for?** At Officient, being a Customer Success manager means you're the face of the product. You like turning a question into a smile by providing support to new customers and monitoring existing customers. Helping our customers to get the most value out of Officient is what really...
-
Customer Success Manager
il y a 4 semaines
Gent, Belgique Apryse Temps plein**The Role**: The Customer Success Manager plays an exciting and crucial role in establishing, nurturing, and maintaining customer relationships with a focus on product adoption, satisfaction, retention, and expansion. This is an individual contributor with career progression towards a Manager or Team Lead role within two to three...
-
Growth Customer Success Manager
il y a 13 heures
Gent, Belgique Showpad Temps plein**Customer Success Manager** **Growth** Position Overview: The customer success team is on a mission to help customers grow by driving value, delivering top-notch support, challenging the status quo and working out creative solutions to our customers' problems, every single day. To achieve this goal, we're looking for a passionate customer success manager...
-
Customer Success Manager
il y a 4 semaines
Gent, Belgique Realo Temps pleinDo you enjoy solving people’s problems? Are you happy when others are happy? How about putting a smile on someone’s face? Well, lucky you (and us)! We are looking for a Customer Success Manager on a full-time basis to provide our customers with an optimal journey from day one. At Realo, we help consumers and real estate professionals sell, let, buy, or...
-
Customer Success Manager
il y a 13 heures
Gent, Belgique Realo Temps pleinDo you enjoy solving people’s problems? Are you happy when others are happy? How about putting a smile on someone’s face? Well, lucky you (and us)! We are looking for a Customer Success Manager on a full-time basis to provide our customers with an optimal journey from day one. At Realo, we help consumers and real estate professionals sell, let, buy, or...
-
Customer Success Manager
il y a 22 heures
Gent, Flandre, Belgique Vendorvue Temps pleinAs a Customer Success Manager at Vendorvue, you'll be instrumental in enhancing the compliance experience for procurement teams. You'll build strong relationships with clients, understanding their unique needs and ensuring they get the most out of our platform.You'll tackle challenges in onboarding new customers, guiding them through our features, and...
-
Customer Success Manager
il y a 4 semaines
Gent, Belgique IntelliProve Temps plein**Customer Success manager** **What is IntelliProve?** Reading your **heart rate and stress** levels from a single **20-second video **of your face. Sounds crazy, right? Well, that's exactly what we do at **IntelliProve**, a **MedTech** **startup** based in Ghent. We take things seriously and aim for no less than medical-grade accuracy and are ready to...
-
Customer Success Manager
il y a 3 semaines
Gent, Belgique Donna Temps pleinAs a Customer Success Manager at Donna, you'll be a vital part of our team, working together to build the perfect assistant for sales reps on the go and to empower them to focus on what they do best - selling. Expect to tackle a variety of challenges from functional scoping, customer onboarding, training and tracking weekly usage of Donna. Your objective...
-
Customer Success Lead
il y a 3 jours
Gent, Belgique TechWolf BV Temps pleinTechWolf empowers people to thrive at work. Every day, hundreds of people use our AI-driven Skills Intelligence to identify people’s skills and to better connect employees with projects, learning opportunities and career moves. All of this begins with our team. We’re committed to our work, having fun, bringing a disruptive product into the world and...
-
Customer Success Manager
il y a 4 semaines
Gent, Belgique Bizzy Temps pleinHi there ! We are Bizzy, but we'll talk about us later! Right now it's all about you. As we grow fast, we need a high-energy, passionate **Customer Success Manager** who’s ready to roll up their sleeves and thrive in our scale-up hustle. As our Customer Success Manager (CSM), you’ll turn customers into Bizzy ambassadors by building strong relationships...
-
Customer Success Manager
il y a 4 semaines
Gent, Belgique Bizzy Fintech Temps plein**Functieomschrijving**: Hi there ! We are Bizzy, but we'll talk about us later! Right now it's all about you. As we grow fast, we need a high-energy, passionate **Customer Success Manager** who’s ready to roll up their sleeves and thrive in our scale-up hustle. As our Customer Success Manager (CSM), you’ll turn customers into Bizzy ambassadors by...
-
Enterprise Customer Success Manager
il y a 2 semaines
Gent, Flandre, Belgique Techwolf Temps pleinOur Customer Success team plays a crucial role in ensuring our customers get the most value possible out of TechWolf's innovative platform. We are on the lookout for a skilled Customer Success professional to join as one of the founding members of this team. Our Customer Success team acts as the trusted advisors and internal advocates of our customers...
-
Customer Success Manager
il y a 22 heures
Gent, Flandre, Belgique Teamleader CRM Temps pleinRole: Customer Success Manager - Teamleader Focus (not a managerial or leadership role)Scope: Start following-up on customers once their onboarding is done and responsible for making sure our customers get continuous value out of Teamleader FocusLanguage requirement: Fluent in English and Dutch (hard requirement). French is a plusLevel: MediorLocation:...
-
Sr Customer Success Manager
il y a 4 semaines
Gent, Belgique iController Temps pleinThe Sr Customer Success Manager’s primary responsibility is to engage strategic customers and build the relationship into a mutually beneficial and profitable partnership, with a focus on driving customer satisfaction. You will define, quantify and analyze relationships with strategic customers so that their success is not left up to chance. The Sr CSM...
-
Customer Success Manager
il y a 1 semaine
Gent, Belgique Officient Temps plein**Hello, bonjour! **Are you the new Customer Success hero Officient is looking for?** At Officient, being a Customer Success manager means you're the face of the product. You like turning a question into a smile by providing support to new customers and monitoring existing customers. Helping our customers to get the most value out of Officient is what...
-
Customer Success Manager
il y a 2 semaines
Gent, Belgique Lightspeed Commerce Temps plein**Hi there! Thanks for stopping by** Are you actively looking for a new opportunity? Or just checking the market? Wellyou might just be in the right place! Our Customer Success department is at the heart of the company and therefore closely involved with our Product and Development teams, support, operations, marketing and customer management. We are...
-
Customer Success Manager, East Flanders
il y a 22 heures
Gent, Flandre, Belgique TN Belgium Temps pleinContractify is a leading Belgian legaltech company dedicated to providing companies with a 100% compliant and flawless contract management solution. Since our start in 2015, we have grown into a user-friendly and AI-driven automation platform, helping businesses approve, sign, centralize and manage all contracts within a secure and compliant contract...
-
Customer Success Manager Uk
il y a 6 jours
Gent, Belgique Peripass Temps pleinAre you prepared to **fuel the growth** of an exciting scale-up that's transforming the logistics industry? Do you want to **collaborate with an outstanding team** that you'll cherish for a lifetime? If so, we might have the perfect opportunity for you! Founded in **2016**, Peripass is a **logistics SaaS scale-up**. Our Yard Management Software enables...
-
Polish Customer Success Manager
il y a 2 semaines
Gent, Belgique HubSpot Temps plein**POS-28328** **The Role** HubSpot is looking for a Polish Customer Success Manager who is interested in using creativity to solve problems, build long-term relationships with businesses, and help their customers use software to achieve their inbound goals. Customer Success Managers are the trusted inbound advisors for each of their customers. They have an...