Process Expert

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of 270,000 team members in nearly 50 countries....

**Process Management Expert // Blackbelt** Transformation Office +/-50% work from home **A day in the life of a Process Management Expert** - Lead cross-team and potentially cross-organisation high-impact change projects - Analyse processes and data to identify root causes and improvement opportunities. - Communicate, interacting across the organisation,...

**Who We Are** NORRIQ is an international group headquartered in Denmark and Belgium, with over 350 consultants driving business transformation through technology. Our growing Financial Services practice includes 100+ specialists helping banks meet evolving client expectations, embrace new technologies, and navigate regulations like DORA, RIS, AI Act, and...

**Context**: We're looking for an experienced process expert for a 6 months’ assignment to define a deflation action plan with short to mid-term structural improvements in the area of Customer Service After-Sales for Mass Market customers. This plan will support the mission of Customer Operations to further boost its operational efficiency and to improve...

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of 270,000 team members in nearly 50 countries....

Solvay is a science company whose technologies bring benefits to many aspects of daily life. Our purpose—we bond people, ideas and elements to reinvent progress—is a call to go beyond, to reinvent future forms of progress and create sustainable shared value for all through the power of science. In a world facing an ever-growing population and quest for...

Au sein du département Production P&C Retail, Recovery P&C et DMS, le Team Quality, Process & Projects (QPP) est responsable de l’amélioration de la qualité du service aux clients et de l’optimisation de l’efficacité opérationnelle des équipes du département. Dans cette Team, la fonction de Business Support Expert a pour mission de: -...

Introductie Notre client est à la recherche d’un Business Process Analyst (BPA). Le(s) BPA(s) fera(ont) partie de l’équipe “Application Support”. Sur le plan fonctionnel, les BPA collaboreront avec les équipes “Solution Architecture/Integration”, “Business Intelligence & Data”, “Development & Integration”, “PMO” et “Digital...

Your role will consist on the one hand of conducting workshops, negotiating with the internal customers, defining the requirements and all the preparations needed to implement the standard processes in our new standard processes into our new ServiceNow Tool. On the other hand you will be in contact with external customers and guide them in setting up...

On behalf of our client we are searching for a Service Now Expert to perform: - Conduct functional analysis of business requirements and processes - Define user requirements - Contribute to the improvement of Institution's service performance and quality, and increase the organization's IT Service Management maturity level - Establish a continuous service...

Nous recherchons activement notre prochain(e) Expert réseaux telecom (H/F) pour intervenir sur divers projets au sein d'une société internationale. En tant qu'expert(e) architecte réseau, il vous sera demandé d'intervenir sur les missions suivantes ; Assurer la documentation, challenger les processus et dispenser les formations pour les différents...

**Location: Brussel, 50% remote** As Business Process & Improvement Analyst you are an important actor of the transformation of the Retail Business. You will play a key role in the changes by translating the Retail vision of Transformation into value driven and structured solutions. **RESPONSIBILITIES** You collect the vision of a retail ambition or...

**_Challenges of the function :_** Drive the KI transformation and continuous improvement agenda by: - **standardizing** / harmonizing of KI **end-to-end business processes**, - deploying standard **process governance model**: - **improving process control** by a focused performance management throughout the different process steps and by being data...

**About**Daïmo** Daïmo is a company delivering expertise in process, project, change management and related services. We are a horizontally structured organization composed by passionate collaborators, who bring added value to our services beneficiaries via our holistic approach and cross-industry experiences. At DAÏMO we aims to build the working place...

Cyber Defence Security Logging & Monitoring Expert Mission context Want to help shape the bank of tomorrow today? At the bank for a changing world, our employees make change their greatest asset, turning challenges into opportunities. They think ahead to offer customers innovative solutions perfectly suited to their needs. At the country's number one...

Digital Customer Journey Expert - Customer onboarding - Daily Banking & Mobile First **Digital Customer Journey Expert to boost user experience of our new clients when onboarding at ING.**: [Customer Journey Expert] Work Location - Brussels Possibility of 50% work from home on the basis of a team agreement Work Schedule - Full Time Within our team, we...

Performing functional analyses In order to enable the digitalisation of the 40 identified processes, we are looking for one or more Bpas capable of carrying out functional analyses. These will have to be carried out by 31 December 2022. In fine, the functional analyses will have to allow, after the knowledge of the business process to be, to : Check...

Performing functional analyses In order to enable the digitalisation of the 40 identified processes, we are looking for one or more Bpas capable of carrying out functional analyses. These will have to be carried out by 31 December 2022. In fine, the functional analyses will have to allow, after the knowledge of the business process to be, to :Check the...

Shape competitive **reward strategies**in an **international environment**! ✨ One of our internationally renowned partners in the pharmaceutical industry is actively seeking a **Compensation & Benefits Expert** in the Brussels region. Recognized among the best employers worldwide, this global organization places a strong emphasis on investing in its...

THE ORGANIZATION As the digital innovation, consulting, and transformation brand of the Capgemini Group, Capgemini Invent helps CxOs envision and build what’s next for their organizations. Located in more than 30 offices worldwide and 37 creative studios around the world, its 10,000+ strong team member combines strategy, technology, data science, and...