Process Expert

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of 270,000 team members in nearly 50 countries....

**Process Management Expert // Blackbelt** Transformation Office +/-50% work from home **A day in the life of a Process Management Expert** - Lead cross-team and potentially cross-organisation high-impact change projects - Analyse processes and data to identify root causes and improvement opportunities. - Communicate, interacting across the organisation,...

**Context**: Excellent service is an asset that our client wants to play in a highly competitive market environment. He is looking for an experienced process expert to define a deflation action plan. This plan will support the mission of Customer Operations to further boost its operational efficiency and to improve overall customer experience. **Job...

**Context**: We're looking for an experienced process expert for a 6 months’ assignment to define a deflation action plan with short to mid-term structural improvements in the area of Customer Service After-Sales for Mass Market customers. This plan will support the mission of Customer Operations to further boost its operational efficiency and to improve...

**Context**: We're looking for an experienced process expert for a 6 months’ assignment to define a deflation action plan with short to mid-term structural improvements in the area of Customer Service After-Sales for Mass Market customers. This plan will support the mission of Customer Operations to further boost its operational efficiency and to improve...

**Role Description**: You lead the development of complex cross-functional and cross-departmental end-to-end processes, both for product launches, process improvement initiatives (customer satisfaction, operational efficiency, simplification) and technical projects. You coordinate the process part in projects from preparation (scope, planning, goal,...

Votre valeur ajoutée pour nos clients ?- Saviez-vous que le service Direct Procurement est responsable de l'achat de tous les biens et services à caractère ferroviaire ? Du train entier à la plus petite vis ! En tant que Business Process management expert, vous examinez les processus et recherchez les possibilités de les améliorer en vue d'accroître...

**Context**: We're looking for an experienced process expert for a 6 months’ assignment to define a deflation action plan with short to mid-term structural improvements in the area of Customer Service After-Sales for Mass Market customers. This plan will support the mission of Customer Operations to further boost its operational efficiency and to improve...

Hoe maak jij onze klanten blij ?- Wist je dat de dienst Direct Procurement instaat voor de aankopen van alle treingerelateerde goederen en diensten? Van een hele trein tot de kleinste vijs! Als Business Process management expert neem je processen onder de loep en zoek je naar mogelijkheden om deze te verbeteren met oog op een hogere efficiëntie en...

**Context**: We're looking for an experienced process expert for a 6 months’ assignment to define a deflation action plan with short to mid-term structural improvements in the area of Customer Service After-Sales for Mass Market customers. This plan will support the mission of Customer Operations to further boost its operational efficiency and to improve...

Comment pouvez-vous faire la différence ?- En tant que SAP Finance & Process Expert à la SNCB, vous devrez rapporter directement à monsieur Peter Laureys, Senior Financial Expert, et à madame Veerle Mertens, Senior Manager, au sein de l’équipe Financial Budgetting & Monitoring. Vous aurez non seulement des tâches et responsabilités au sein de...

Au sein du département Production P&C Retail, Recovery P&C et DMS, le Team Quality, Process & Projects (QPP) est responsable de l’amélioration de la qualité du service aux clients et de l’optimisation de l’efficacité opérationnelle des équipes du département. Dans cette Team, la fonction de Business Support Expert a pour mission de: -...

**Role Description**: You lead the development of complex cross-functional and cross-departmental end-to-end processes, both for product launches, process improvement initiatives (customer satisfaction, operational efficiency, simplification) and technical projects. You coordinate the process part in projects from preparation (scope, planning, goal,...

**Location**: Brussels, Belgium **Reference No**: 57973 / Brussels **Introduction**: One of our clients is currently building a new IT Operating model, in which they will be working as a global organization to deliver some of their core IT components. As a group they have defined several Shared Lines of Service which will deliver services globally across...

Hoe maak jij mee het verschil?- Als SAP Finance & Process Expert bij NMBS rapporteer je rechtstreeks aan Peter Laureys, Senior Financial Expert, en Veerle Mertens, Senior Manager, van het Financial Budgetting & Monitoring team. Je hebt niet alleen taken en verantwoordelijkheden binnen het team Financial Budgetting & Monitoring, maar ook binnen de afdeling...

**The Opportunity** We are looking for a Process manager with the focus on Configuration Management within the PS Delivery Center Merchant & Acquiring Services. Configuration management is an important part in relation to our ticketing tool. It’s used by the INC/PRB/CHG/REQ processes. That means that there are also many people taking benefit of an...

**Requisition ID**: 47193 **Domain**: Support Functions/Other **Contract type**: Permanent **Schedule**: Full-Time Are you an organized and meticulous person who wants to join our organization as a **Process Manager, **specializing in **“Check-in at Work” and “Declaration of Works”**? In this role, you will be in charge of providing transversal...

Pour notre client leader dans le secteur agro-alimentaire, nous sommes à la recherche d'un.e Process & Project Manager (h/f/x) chargé.e de la mise en place d’une culture d'amélioration continue pour aborder de manière structurée et garantir la réalisation des différents projets. En tant que Process & Project Manager (h/f/x), vos responsabilités...

**KYC Process, Design & Control Expert - Customer Tax Integrity** **Full-time, Brussels** **Be part of a movement to put the customer & efficiency at the heart of KYC** Joining our tribe means you will be part of our mission to design and implement lean and digital client and non-client facing solutions that are paperless, automated and online enabling a...

**Job ID: HNMJD2079**: **Role**: **HR Expert** **Locations**: **Brussels** **, Belgium** Role and responsibilities: Medior HR Talent / Training / Career Development - We are looking for an HR Expert for a client in 1000 Brussels. - The range of tasks is situated in soft HR: - develop competence and performance management - organizing, guiding and...