Second Line Officer Mid-market

De doelstellingen van de **Second line officer Mid-market**: - **Ondersteuningsverzoeken** van het klantensegment in het middensegment beheren - **Klachten **van klanten in het MM-segment **afhandelen**: - **Analyseert** en **verwerkt** kwalitatief alle vragen van klanten/frontline/sales - Versterkt de **vertrouwensrelatie **met de klant en bouwt...

De doelstellingen van de **Second line support officer**: - Efficient en op-maat beheer van de key-accounts (large accounts, strategische accounts) en de sociale secretariaten - Instaan voor het afstemmen van acties met de betrokken interne diensten - Proactief opvolgen van: - Eerste bestelling van nieuwe klanten - Productie - en leveringsproces voor...

**Jouw taken**: - Dossierbeheer: database up to date houden, gegevens verwerken, aanpassingen aanbrengen,... - Aanvragen beheren binnen een vooropgesteld tijdsschema - Retours verwerken - Actief meewerken aan de lancering van nieuwe producten - Klachtenbehandeling - Informatie verstrekken op aanvraag van je collega's van 1st line - Je bouwt een...

**Description de l’entreprise **Vous êtes passionné-e par les défis de la transition climatique, l'économie circulaire et les processus de transformation alors rejoignez notre équipe pour participer au nouvel élan de l'Agence régionale pour la propreté, Bruxelles-Propreté. En effet, Bruxelles-Propreté, de par ses activités de collecte, de...

Knowledge Management, Inc. (KMI) is a Small Disadvantaged Business (SDB) providing Information Technology, Cyber Security, Data Analytics and Professional services to the Federal markets. Since 1998, our solutions and services have improved our client's performance and operational effectiveness, while reducing costs and mapping technology needs for...

Knowledge Management, Inc. (KMI) is a Small Disadvantaged Business (SDB) providing Information Technology, Cyber Security, Data Analytics and Professional services to the Federal markets. Since 1998, our solutions and services have improved our client's performance and operational effectiveness, while reducing costs and mapping technology needs for...

**Description**: **YOUR ROLE (EXECUTIVE ASSISTANT)** **AGENDA, MEETINGS AND EVENTS**: - Manage the Agenda of the Executive Director and support her in the follow up of meetings - Manage the organization of workshops, meetings and events - Operate internal tools **MEMBERSHIP AND OFFICE SUPPORT** - Dealing with the process to approve and welcome new...

**Description**: **YOUR ROLE (EXECUTIVE ASSISTANT)** **AGENDA, MEETINGS AND EVENTS**: - Manage the Agenda of the Executive Director and support her in the follow up of meetings - Manage the organization of workshops, meetings and events - Operate internal tools **MEMBERSHIP AND OFFICE SUPPORT** - Dealing with the process to approve and welcome new...

**Description**: **YOUR ROLE (JUNIOR EXECUTIVE ASSISTANT)** **AGENDA, MEETINGS AND EVENTS**: - Manage the Agenda of the Executive Director and support her in the follow up of meetings - Manage the organization of workshops, meetings and events (e.g. logistics and communications to stakeholders and invited speakers; organisation of the regular meetings with...

**Jouw taken**: - Leiden, coachen en motiveren van een 14-tal 1st line Officers die dagelijks in contact staan met klanten (zowel telefonisch als per mail) - De leden van jouw team zijn verantwoordelijk voor het tot stand brengen van een "perfecte contact" met de klanten. Jullie streven ernaar om de meest efficiënte ondersteuning te bieden. - Prioriteit...

**Jouw taken**: - Jij streeft naar 100% tevreden klanten - iedereen moet volgens jou de "Amazing Customer Experience" ervaren - Jij beantwoordt snel en efficiënt alle vragen van klanten (90% telefonisch, 10% per mail/post) - Je krijgt een gevarieerd klantenbestand toegewezen waar jij de verantwoordelijkheid voor draagt - Je werkt actief mee aan de...

_Drawbotics is a Belgian start-up in the Proptech industry with the objective of impacting the home buying and housing selling process through innovation and technology. Today, we are looking for a _**sales intern**_ _to join our team and fuel our growth._ **Responsibilities** Launch your career at a company where challenges, ownership and opportunities...

**Description**: - Ordering and follow up of materials a Lubrizol affiliates in various regions - Maintaining safety stocks based on rolling forecast - Supporting order confirmations - Providing feedback/outlook on customer orders - Keep NWSM to the very minimum - Placing orders with external partners and follow up - Actualize master data - Communication/...

**Description**: Your **main responsabilities** are the following: - Prepare and coordinate all **travel requirements** from booking the flights, transport, hotels up to ensuring the program and Visa requirements; - Manage, coordinate, remind and maintain** professional agenda of the CEO**; including appointments, meetings and travel; - Offer **classical...

**Omschrijving**: - Incoming Mail and Incoming phone calls Order Office supply - Enter the new Purchase orders in the system - Prepare paper files - Shipments by DHL/Air; SIssuing Invoice & Packing List - Shipping Advice - Follow up weekly warehouse status - Instructions/ documents to forwarder - Bill of Lading; - Issuing Invoice & Packing List - Preparing...

**Description**: - Incoming Mail and Incoming phone calls Order Office supply - Enter the new Purchase orders in the system - Prepare paper files - Shipments by DHL/Air; - SIssuing Invoice & Packing List - Shipping Advice - Follow up weekly warehouse status - Instructions/ documents to forwarder - Bill of Lading; - Issuing Invoice & Packing List - Preparing...

**Description**: - Incoming Mail and Incoming phone calls Order Office supply - Enter the new Purchase orders in the system - Prepare paper files - Shipments by DHL/Air; - SIssuing Invoice & Packing List - Shipping Advice - Follow up weekly warehouse status - Instructions/ documents to forwarder - Bill of Lading; - Issuing Invoice & Packing List - Preparing...

**Omschrijving**: - Incoming Mail and Incoming phone calls Order Office supply - Enter the new Purchase orders in the system - Prepare paper files - Shipments by DHL/Air; SIssuing Invoice & Packing List - Shipping Advice - Follow up weekly warehouse status - Instructions/ documents to forwarder - Bill of Lading; - Issuing Invoice & Packing List - Preparing...

_Drawbotics is one of the leading marketing and visualisation companies for the European real estate market. Our vision is to help property developers create a more transparent home-buying experience by designing amazing visual and communication campaigns for our clients in more than 7 countries._ **Overview** We're on the hunt for a talented and ambitious...

Job offer You will oversee the sales and development of our B2B platform, which helps companies manage and centralize all their employees' parking and mobility expenses. You will be in charge of the whole sales cycle, from leads to closing, including customers’ onboarding. Your mission - You will take care of our existing customers to ensure a...