Project Manager IT Operations
Il y a 5 mois
Your primary role is to work closely with customers to drive the successful delivery of IT projects, particularly technical projects within the Operations division of YPTO:
- 1st, 2nd Line Support and Technical Field services
- End user Services: Engineering and Device Platform Management
- Problem
- & Change Management and Business Service Management
- Request, Fulfilement, Invoicing, Tendering
- Quality Assurance & Continuous Improvement
- Facility Security Management for Safety, Security and Building technologies
- Telecom: Telephony solutions, Radio Solutions
- Infrastructure: Infrastructure, Nework and Computing
The Project Manager will facilitate the management of scope for the customer’s requirements, plan implementations and deliver to the planned scope and budget.
**Key responsibilities**
- Lead project delivery from beginning to end;
- Define project scope, goals and deliverables that support business goals in collaboration with management and stakeholders;
- Develop full-scale project plans and associated communications documents following the company’s standard;
- Draft and submit budget proposals, and recommend subsequent budget changes where necessary as per defined process;
- Ensure that project meets it’s deliverables in agreed schedule, as per the scope, within stipulated budget and as per the quality standards;
- Effectively communicate project expectations to team lead and stakeholders in a timely and clear fashion;
- Ensure project or service scope and deliverables are defined and agreed with all relevant parties;
- Liaise with client (SNCB/MNBS) and IT Teams on an ongoing basis;
- Diagnose and evaluate potential risks and issues throughout the project and executes appropriate plans to mitigate them. Reports regularly to the Team Lead and Stakeholders with regard to risks,
- Be a key member of the overall Operations Team
Knowledge and experience
- 15 + years relevant experience with project management in the different domains in scope of the Operations division of YPTO
- Strong affinity with enterprise technology and its complexity is an added value, like active directory, Computing, storage, cloud, network
- Relevant experience and proven record in one of the following domains as PM:
- Windows platform (8, 10, 11)
- Mobile devices (smartphones, tablets, )
- Infrastructure (network, storage, computing, cloud)
- Experience within Public Sector will also be considered an asset
- Recognises and applies our Core Values: Professionalism, Respect, Entrepreneurship, Corporation and Leadership
- Demonstrated “can do” work ethic coupled with effective time management and ability to overcome ambiguously or under-defined problems
- Knowledge of Agile delivery methodology and SAFe (Essentials) are considered an asset
- ITIL Certification is a MUST. Project Methodology Certification is a MUST.
- Can facilitate Steerco, project update meetings and guide resources.
- Possesses the ability to communicate, present and produce documentation on various levels for differing audiences
- Proficient in Dutch or French, and English.
Interest and aptitude
- Is sustainability high on your priority list?
- Are you keen to finetune your PM skills and learn new skills?
- Do you have good organisational skills and the capacity to lead?
- Do you have technical skills in the Operations domains as mentioned above?
- Do you have the ‘Can do’ attitude to deliver project successfully?
- Would you like to help shape the future of the Belgium Rail IT?
- Is sustainability high on your priority list?
Interested? Then come and join us
**Our offer**
Within our open corporate culture, you contribute to the digital transformation of SNCB. You will have a job with social impact and ample opportunity to make your own contribution. In addition to a good work-life balance and a competitive salary, you will receive the following benefits:
- the possibility to work remotely + flexible working hours;
- 35 days of leave;
- a company car + a public transport season ticket;
- a target bonus;
- a comprehensive insurance package (affiliation without own contribution, excl. outpatient costs for family members);
- hospitalisation and dental care for the whole family;
- outpatient costs (= medical costs separate from hospitalisation);
- group insurance: supplementary pension, work disability and death (cafeteria plan);
- accidents at work (extralegal);
- meal vouchers and eco-vouchers;
- net allowances for remote working and carwash + internet budget.
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