Infra Operations Manager
Il y a 7 mois
Responsible for the IT Managed Services & project delivery division within a trusted customer base for Belgium mid-market (300-3000 employees),
- Responsible for Change management, quality assurance, performance and continuity of IT services,
- Preparing, participating and in charge of the IT Change Advisory Board (CAB) of both internal and main customer
- Participate in Implementing & managing IT Governance,
- Manage a team of 10 system Engineers
- Customer management : spotting opportunities at customer and insure company address them
**Other tasks you will be involved in***
- Providing leadership to team leads, SLM(s) & project manager(s) and system engineers
- Participate in people performance management and helping define development plans
- Participate in hiring process, in charge of new hire technical assessment.
- 5 to 10 years work experience as a system engineer
- In-depth technical knowledge on IT infrastructure & Operations: hosting (cloud / on-prem), networking, security and modern workplace,
- Knowledgeable on ITSM / ITIL operational phase: Incident management, problem management, change management, capacity management, availability management, service fulfilment, service catalogue, release management
- Knowledgeable on managing an ICT Service Desk
- Experienced with vendor and supplier management
- Experience in working with offshore technical team
**Required Soft skills***
- Fluent in Dutch, French, and English
- Professional presentation skillset,
- stakeholder management,
- Excellent communication skills
- International / diversity mindset,
- Attentive to future growth of the team and technology changes
- Analytical approach,
- People management skills
- Passion for IT
- Staying ahead of the curve on technical evolutions within the infrastructure market company is providing services upon,
the company is a consultancy company with 50 employees, they are looking for an " Infra Operations Manager" Besides a permanent contract, a competitive salary and extra-benefits, we offer you a dynamic work environment with smart colleagues in a fast-growing company and clients with exciting challenges. Our management team encourages individual growth and will give you the opportunity to be yourself and to develop yourself
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