Sales Operations Manager
il y a 4 jours
**Make your mark for patients**
We are looking for a **Sales Operations Manager, **who is agile and innovative to join the** Go to Market Team **based in** Brussels, Belgium **or **Slough, UK**
**About this role**
UCB is facing a period with multiple new products launches as well as patent expirations which have a significant impact on the company´s future revenues and profitability. In combination with our strategic ambitions of providing superior solutions for patients, through various centrally organized expertise areas.
One of these is, Sales Operations, which is focusing on the creation of best-in-class incentive compensation schemes for our customer facing teams in Europe. As well as covering the responsibility for territory management and omnichannel call planning for many countries within and beyond Europe.
Within this role you will liaise with various management levels to optimally support our launch and change management programs, all focused at optimizing our portfolio performance.
**Who you’ll work with**
- Sales Operations Lead / CRM Lead / Digital Lead
- Communicating, training and implementing the tool(s) related to TM processes for assigned employees
- Collaborating with external vendor team offshore
- Establishing and maintaining a network of the most relevant internal stakeholders (sales management)
**What you’ll do**
Within this role you will liaise with various management levels to optimally support our launch and change management programs, all focused at optimizing our portfolio performance.
Due to various interdependencies, within this role you need to integrate Territory Management, OmniChannel Cycle Plan, Incentive Compensation and Customer Relationship Management (CRM) Operations with various business processes.
The role requires successful interactions and cooperation with a large variety of commercial, medical and market access stakeholders within our Patient Value Units (PVU) and Talent organization.
**Interested? For this position you will need the following education, experience and skills.**
- A minimum of BSc (or equivalent)
- Experience with Salesforce/Veeva CRM. A good understanding of CRM processes and functionalities is key.
- Robust working experience in commercial organizations, pharma experience is preferred
- Analytical capabilities
- Demonstrated project management / documentation skills
- End to End process understanding and adaptation for regional use
- Training experience
- Excellent interpersonal skills and ability to network with various management levels
- Willingness for occasional travel for team meetings
Are you ready to ‘go beyond’ to create value and make your mark for patients? If this sounds like you, then we would love to hear from you
**About us**
UCB is a global biopharmaceutical company, focusing on neurology and immunology. We are around 8,500 people in all four corners of the globe, inspired by patients and driven by science.
**Why work with us?**
At UCB, we don’t just complete tasks, we create value. We aren’t afraid to push forward, collaborate, and innovate to make our mark for patients. We have a caring, supportive culture where everyone feels included, respected, and has equitable opportunities to do their best work. We ‘go beyond’ to create value for our patients, and always with a human focus, whether that’s on our patients, our employees, or our planet. Working for us, you will discover a place where you can grow, and have the freedom to carve your own career path to achieve your full potential.
UCB and its subsidiaries encourage diversity and inclusion in the workplace; we are an Equal Opportunity Employer. We do not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity.
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