Customer Project Manager
il y a 23 heures
**About this opportunity**:We are looking for a Customer Project Manager in charge of Network Design an Optimization (NDO) and Integration, with specialist knowledge in the area of Optimization, Acceptance, network design and integration activities. This assignment will be in the frame of a Swap project for one of the major operators in Belux. In addition, you will drive the implementation and alignment of relevant tools and dashboard systems required to handle the follow-up of Design, Integration and Acceptance. Close collaboration and leading between the different stakeholders not limited to account, NPD, solution architects, Supply, implementation manager, NDO team, integration team, Transmission teams, and the client. Handle partner concerns and financial forecast and follow up with MCO/PFM.
**What you will do**:
- E2E responsible for Radio Design in the scope of a Swap Vendor / modernization project.
- E2E responsible for Initial tuning, cluster optimization and Radio Acceptance.
- E2E responsible for Integration of the Sites. (Steering the integration team)
- Process owner for NDO and integration processes and interactions with other stakeholders.
- Maintain quality of the customer's network & deliverables, considering contractual KPI’s
- Drive the different streams to meet their objectives
- Act as one Ericsson: make decisions in the scope of the full program & managed service contract and not limit yourself to the NDO/Integration stream.
- Support Build Partners (ASP) during the physical site design (assess the impact on Radio)
- Interact with Operational departments on Network performance and ticket handling
- Follow up on key indicators, using dashboards and tools, identify risks and raise alerts and accordingly
- Propose and manage processes and tools changes, internally and towards our sub-contractors and customer
- Complete project governance process including status reporting, issue, and risk identification, and appropriate partner concern; adjust the plan and communicate status, forecasts, and plan revisions as needed; maintain project dashboard.
- Lead, coach, and develop a team of experts (virtual teams)
- Ensure budget establishment and follow-up according to contractual obligations.
- Scope management, including Change request handling
**You will bring**:
- Education: Bachelor's degree & Master's degree in related fields.
- Min years of experience of CPM : 2 years
- Knowledge of Radio Design, Tuning and optimization processes and acceptance are a must.
- Knowledge on Integration processes and best guidelines.
- Hands-on experience in one or more of those areas is a plus.
- Basic understanding of Ericsson Radio portfolio and capabilities.
- Requires both theoretical knowledge and understanding through solid experience i.e. from deployment in rollout projects.
- Experience driving change, and implementing new processes and tools
- Great interpersonal skills, and ability to work with different organizations and profiles
- Good presentation skills: both verbal and written
- Deep experience of Excel or related experience on database tracking, reporting and analyze.
- Proficiency with the English Language
- Demonstrate ability to lead and develop a team and team members
- Leading the team for a large scale swap project will be added advantage (for CPM)
**Why join Ericsson?**:
At Ericsson, you´ll have an outstanding opportunity The chance to use your skills and imagination to push the boundaries of what´s possible. To build never seen before solutions to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
**What happens once you apply?**:
Click Here to find all you need to know about what our typical hiring process looks like.
Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more.
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