Support Manager brussels european Public Agency

il y a 16 heures

Brussels, Belgique The White Team Temps plein

**Support Manager_Bruselas - (On-site)**

As a Support Manager, you will play a pivotal role in providing comprehensive assistance and coordination to ensure the smooth functioning of the agency's crucial initiatives. Join our dynamic team and contribute your expertise to support the agency's mission in promoting excellence and cooperation across Europe.

**Areas of expertise**:

- Rapid self-starting capability. Excellent interpersonal and communication skills.
- Good understanding of relevant technologies in development, integration,

deployment, and operation of Information Systems
- Excellent interpersonal and communication skills
- Ability to participate in multi-lingual meetings, ease of communication.
- Ability to give technical presentations.

**Specific skills**:

- A very good expertise in using ServiceNow
- Proven experience in IT service management, preferably in a project-based

environment with a focus on internal customer service.
- Strong understanding of IT service management frameworks such as ITIL, and

experience in implementing and improving IT service processes.

**Following certificates & standards are an asset for the performance of tasks**:

- ITIL certification

**Location**:Brussels, Belgium. On-site.

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